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Don Hewlett Chevrolet Buick

Georgetown, TX

4.7
2,234 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,234 reviews

July 06, 2025

Went to get tires rotated which was done correctly. They were supposed to to reattach that was covering a part underneath the car beside the tire that has previous fell off. First, they forgot to rea More

by candiaggies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 08, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for sharing your experience. We appreciate your feedback regarding the tire rotation and the reattachment of the undercarriage cover at Don Hewlett Chevrolet Buick. It's concerning to hear about the issues you encountered with the zip ties and the overall execution of this service. Please rest assured that we strive for the highest standards in our work. We're glad to know that you had a positive interaction with Keith in our sales department. If you would like to discuss this further, we encourage you to reach out to us directly. Your satisfaction is important. Thank you again for bringing this to our attention. Sincerely, Hewlett Customer Care Team

Jul 10, 2025 -

Don Hewlett Chevrolet Buick responded

Hello Candice McDonald - Thank you for your recent vehicle service visit to our Xpress vehicle maintenance department. We're sorry to learn that you have these continuing concerns with your vehicle. In researching the service notes, we find that our technicians did not have all of the parts needed to properly secure the under vehicle shield which had become dislodged. Apparently, some of the mounting hardware was lost when this panel came loose. The repairs provided were an attempt to temporarily reattach this panel. What we should have done was assess the situation, identify the missing pieces and offered you a complete repair solution to properly reattach this piece. We will apologize that this did not happen. Please be expecting a call from our Xpress Service Drive Mgr - Chris Short - to correctly address this concern. We are confident that with Chris' involvement we will be able to provide a proper repair. FYI - Chris can be reached directly by calling: 512-681-3195. Thanks again for your business and we look forward to working with you soon - The Hewlett Customer Care Team

July 03, 2025

A big thank you to Juan Carmona for listening to my concerns and addressing them. The great customer service at Don Hewlett makes me feel welcomed and at ease. Which allows me to trust them with my v More

by Alex M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Jul 04, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you, for your kind words, Alex! We're glad to hear that Juan provided you with excellent customer service and that you felt welcomed at Don Hewlett Chevrolet Buick. Trust is essential when it comes to your vehicle, and we appreciate your confidence in us. We look forward to serving you again in the future! Sincerely, Hewlett Customer Care Team

July 03, 2025

All of the staff I interacted with were helpful, kind, and polite. I appreciate that very much. More

by Bess Sommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Adams is the only name I recall.
Jul 04, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you so much, Bess! We're glad that you found our staff at Don Hewlett Chevrolet Buick to be helpful, kind, and polite. We greatly appreciate your feedback and look forward to serving you again soon. Sincerely, Hewlett Customer Care Team

June 26, 2025

Best car dealership experience I’ve ever had. The team was informative, professional yet fun, and got me to exactly where I wanted to land with a new car. I am so happy I drove the extra miles to More

by Macyb703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dempsey
Jun 27, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your kind words, Macy! We are so glad to hear that you had the best car dealership experience at Don Hewlett Chevrolet Buick. Our team strives to provide informative and enjoyable service, and it's wonderful to know we met your expectations. We appreciate that you made the extra effort to visit us and look forward to assisting you again in the future! Sincerely, Hewlett Customer Care Team

June 25, 2025

Everyone seems to go out of their way to help you with your needs. If you have any questions that they can’t answer they will find someone who can help. Keep up the great work. Stefan Vogt More

by Stefan.vogt2021
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda Volovich, Tyler Chauvin, Trinity
Jun 26, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you, Stefan, for your wonderful feedback! We're glad to hear that our team at Don Hewlett Chevrolet Buick has been attentive to your needs and provided the assistance you were looking for. Your encouragement means a lot to us. We appreciate your support and look forward to seeing you again soon! Sincerely, Hewlett Customer Care Team

June 23, 2025

Great dealership with super friendly staff. Extremely helpful and knowledgeable about the product and services they offer. More

by c_b_l10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Grazioplene
Jun 24, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us at Don Hewlett Chevrolet Buick. Our team strives to provide exceptional service and knowledge, and we're glad to hear you felt that during your visit. We look forward to seeing you again! Sincerely, Hewlett Customer Care Team

June 10, 2025

The salesperson to help me what's awesome Roy he explained and help me get everything acrosses fast More

by gallardoarturo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure Roy salesperson, Roy Martinez
Jun 11, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your kind words! We're glad to hear that Roy provided you with excellent service at Don Hewlett Chevrolet Buick. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Hewlett Customer Care Team

June 04, 2025

Shawn Wilson was an excellent sales women! Very helpful, answer all questions and went above and beyond: More

by Sunkissed_5512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Wilson
Jun 05, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful feedback! We're glad to hear that Shawn provided you with excellent service and was able to answer all of your questions. At Don Hewlett Chevrolet Buick, we strive to go above and beyond for our customers. We look forward to serving you again in the future! Sincerely, Hewlett Customer Care Team

May 25, 2025

It was one of the best experiences you ever had when looking for a car. We were not high pressured, and everyone was very friendly. Jose is an asset to your company. He worked with us. A considerable a More

by Casenme1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
May 27, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience at Don Hewlett Chevrolet Buick. It's great to know that Jose was able to assist you in finding the right car and that you felt like part of a team during the process. We truly appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, Hewlett Customer Care Team

May 21, 2025

The best experience we’ve had in purchasing a cost. Everyone was friendly and professional. It was a pleasure purchasing the car. Can’t praise Jose Nevarez enough for the wonderful experience we had w More

by Casenme1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nevarez. 5++ stars
May 21, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful review! We’re glad to hear that you had such a positive experience purchasing your car at Don Hewlett Chevrolet Buick. It's great to know that Jose Nevarez provided you with exceptional service. We appreciate your kind words and look forward to seeing you again in the future! Enjoy your new vehicle! Sincerely, Hewlett Customer Care Team

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