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Don Hewlett Chevrolet Buick

Georgetown, TX

4.6
2,219 Reviews

7601 S Interstate Highway 35

Georgetown, TX

78626

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Showing 2,219 reviews

April 21, 2025

Very courteous and helpful. Explained the service that was done on my vehicle and what would need to be done in the future. More

by vandataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
April 21, 2025

The salesman did a very good job showing me the difference in the model of trucks and options More

by Steve.vitebsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos G
April 16, 2025

Excellent service department. They did an amazing job working on my vehicle and the service advisor was amazing. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Apr 17, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your amazing review, Alex! We appreciate your kind words about our service department and the exceptional work done on your vehicle. It's great to hear that you had a positive experience with our service advisor. We look forward to assisting you again at Don Hewlett Chevrolet Buick! Sincerely, Hewlett Customer Care Team

April 15, 2025

Let's see the salesman was fine, he answered my questions satisfactorily. The selection process took 1 1/2 to 2 hours including test drive. THEN I SAT AROUND FOR 5 1/2 TO 6 HOURS WAITING TO FILL OUT FINANCE More

by bighoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales: Art (don't remebber last name)
Apr 16, 2025 -

Don Hewlett Chevrolet Buick responded

Well Hi There bighoss! We will have a word with Art and see what happened to extend your visit so long. We hope you were able to take the time to enjoy our clean facility, free WiFi, complimentary beverages and big screen entertainment during your stay. Rest assured we will find out more about where this went wrong and address it at our management level. Since time is important to everyone we have an Xpress Oil Change Plus facility in our Service Department to speed you along when you visit us next time. Thank you for shopping with us and selecting your new ride here. Hewlett Customer Care Team

April 13, 2025

Roy did an excellent job taking care of our needs. I’m wry satisfied with my new car and the great customer service I received. More

by tracywelch84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Martinez
Apr 16, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful feedback, Tracy! We're glad to hear that Roy took great care of you and that you are satisfied with your new car. At Don Hewlett Chevrolet Buick, we strive to provide exceptional customer service, and we're grateful for your recognition. We look forward to seeing you again soon! Sincerely, Hewlett Customer Care Team

April 10, 2025

Hewlett Chev was clear and concise about all aspects of the requested service and offered additional enhancements with no additional cost. All associates were proficient and knowledge about their tasks an More

by rhabberfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sawisch
Apr 15, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Don Hewlett Chevrolet Buick. It's wonderful to hear that our team provided clear communication and informed you about additional enhancements. We strive to ensure that all our customers receive exceptional service. We look forward to seeing you again! Sincerely, Hewlett Customer Care Team

April 06, 2025

I’m very happy with the results of my purchase . I would definitely refer them . More

by fugatedoors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Grazioplene, Roy Martinez, Garrett Benyo, DAS Reputation Management
Apr 08, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your positive review! We're glad to hear you're happy with the results of your purchase. Your referral means a lot to us at Don Hewlett Chevrolet Buick. We look forward to assisting you again in the future! Sincerely, Hewlett Customer Care Team

April 03, 2025

This dealership was great. I had a great time! They were happy to help me buy a car. More

by dorrislewis458
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Davis
Apr 08, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful review, Dorris! We at Don Hewlett Chevrolet Buick are pleased to hear that you had a great experience and that our team was happy to assist you in buying your car. We appreciate your feedback and look forward to seeing you again! Sincerely, Hewlett Customer Care Team

March 27, 2025

Have been coming to Hewlett for several years. Drove there about 25 miles from Georgetown. Told about three and a half- four hour wait, so went back home. Went back next day, done in about More

by Gunslinger712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damondre Greer, DAS Reputation Management
Mar 28, 2025 -

Don Hewlett Chevrolet Buick responded

Hello Gunslinger712 - Thank you for your recent visit to our Xpress vehicle maintenance department. As you've experienced, our first come first served model works well for basic maintenance services for our guests. When additional services are recommended that require more time, we can suggest certain days of the week and times that tend to be a bit slower in terms of traffic. Mid-afternoon Tues-Thursday seem to be the most opportune time to seek services that may require this extra time. Thank you for continuing to put your trust in the Hewlett Team. We look forward to working with you soon - The Hewlett Customer Care Team

March 27, 2025

Great at communication. They gave me updates as my vehicle progressed through the repair process. More

by Big mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlynn
Mar 29, 2025 -

Don Hewlett Chevrolet Buick responded

Well hey there Big Mike! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you, your family or place of business. We hope you have a great day! The Hewlett Customer Care Team

Mar 29, 2025 -

Don Hewlett Chevrolet Buick responded

Thank you for your wonderful review! We at Don Hewlett Chevrolet Buick are glad to hear that you appreciated our communication regarding the repair process. Keeping our customers informed is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, Hewlett Customer Care Team

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