Don Hewlett Chevrolet Buick

Went to get tires rotated which was done correctly. They were supposed to to reattach that was covering a part underneath the car beside the tire that has previous fell off. First, they forgot to rea They were supposed to to reattach that was covering a part underneath the car beside the tire that has previous fell off. First, they forgot to reattach it even though it was left in the front seat of my car for them to see it. After having my tires rotated, I’ve been driving my car for several days and noticed something was underneath my car. Upon further investigation, I realize that they were too zip ties. They used zip ties in order to reattach that piece instead of putting it in four corners they only put it in two corners. Not only did they use zip ties but they also did not cut the extra length of the zip ties. They left it underneath my car. Which is unacceptable and unprofessional I was embarrassed, and I cannot believe that a dealership would use zip ties in order to fix something first off. Then leave the evidence to be dragging underneath my car. Then only put it in two corners instead of all four corners to keep the piece on. I do not even have any idea of how that would be acceptable or appropriate. I will tell you, Keith in the sales department is amazing. I reached out to him and told him what happened and shown him. Pictures in he could not believe what he saw and he responded, apologizing for the work that they did. That’s why Keith will always be the person I talk to you in sales and if I ever buy another car would be him that I go to. More

A big thank you to Juan Carmona for listening to my concerns and addressing them. The great customer service at Don Hewlett makes me feel welcomed and at ease. Which allows me to trust them with my v concerns and addressing them. The great customer service at Don Hewlett makes me feel welcomed and at ease. Which allows me to trust them with my vehicle. More

All of the staff I interacted with were helpful, kind, and polite. I appreciate that very much. and polite. I appreciate that very much. More

Best car dealership experience I’ve ever had. The team was informative, professional yet fun, and got me to exactly where I wanted to land with a new car. I am so happy I drove the extra miles to The team was informative, professional yet fun, and got me to exactly where I wanted to land with a new car. I am so happy I drove the extra miles to go to Don Hewlett after leaving what was an subpar experience at a significantly closer dealership. More

Everyone seems to go out of their way to help you with your needs. If you have any questions that they can’t answer they will find someone who can help. Keep up the great work. Stefan Vogt your needs. If you have any questions that they can’t answer they will find someone who can help. Keep up the great work. Stefan Vogt More

Great dealership with super friendly staff. Extremely helpful and knowledgeable about the product and services they offer. Extremely helpful and knowledgeable about the product and services they offer. More

The salesperson to help me what's awesome Roy he explained and help me get everything acrosses fast explained and help me get everything acrosses fast More

Shawn Wilson was an excellent sales women! Very helpful, answer all questions and went above and beyond: Very helpful, answer all questions and went above and beyond: More

It was one of the best experiences you ever had when looking for a car. We were not high pressured, and everyone was very friendly. Jose is an asset to your company. He worked with us. A considerable a looking for a car. We were not high pressured, and everyone was very friendly. Jose is an asset to your company. He worked with us. A considerable amount of time, assisting us in finding the right car for us. I feel the dealership, Jose, and we all worked as a team to find a fair price for all. Recommend them highly. More

The best experience we’ve had in purchasing a cost. Everyone was friendly and professional. It was a pleasure purchasing the car. Can’t praise Jose Nevarez enough for the wonderful experience we had w Everyone was friendly and professional. It was a pleasure purchasing the car. Can’t praise Jose Nevarez enough for the wonderful experience we had with him. We work together as a team to find the car that we wanted and to end up with a fair price for both ourselves and the dealership.A+++ More