Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat
Somerset, KY
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Everyone was very friendly. They made our visit quick and painless, we didn't have to sit there all day wheeling and dealing. It was very easy working with the dealership. Thank you all for making my d and painless, we didn't have to sit there all day wheeling and dealing. It was very easy working with the dealership. Thank you all for making my daughters first car purchase fun and exciting!! More
Great job professional dealer. Was very patient while making chose. At my second time I was convinced this was the place and the nissan was the car I wanted. So now I am a full blowen nissan fan. making chose. At my second time I was convinced this was the place and the nissan was the car I wanted. So now I am a full blowen nissan fan. More
They were all very friendly, I didn't not feel high pressure. It was a good experience. Nikki assisted Jeff, I think see is new. She was very sweet and helpful also. I got a really nice ride and felt pressure. It was a good experience. Nikki assisted Jeff, I think see is new. She was very sweet and helpful also. I got a really nice ride and felt I was treated fairly on my vehicle I traded in. More
David and Christy were amazing and friendly. Facility was very clean. Outstanding car buying experience. i will continue to purchase from this facility in the future was very clean. Outstanding car buying experience. i will continue to purchase from this facility in the future More
In the past year we have 2 vehicle from Don Marshall and we were well pleased with both vehicles.We dealt with salesman Van Vanselow and Jeff Laswell.I would highly recommend them.And Jim Brink was so good we were well pleased with both vehicles.We dealt with salesman Van Vanselow and Jeff Laswell.I would highly recommend them.And Jim Brink was so good in finance,he exspained everything so well.And answer any question we had.They were all so helpful and kind.Two of my children has also bought cars from Don Marshall.And they were well pleased.We have dealt with other dealership in Somerset,Ky and had bad experiences.And we never went back.But Don Marshall never was like that.Van & Jeff went out of there way to please us. We Thank Them So Much!!! More
We initially had a few issues but they were promptly dealt with by the dealership and we love our car. We appreciate that they sold us the car and helped with our issue. dealt with by the dealership and we love our car. We appreciate that they sold us the car and helped with our issue. More
I am a second time happy customer now. First time was 3 years ago I purchased a preowned 2009 Nissan Altima and David Gumm was my salesman. I had such a wonderful experience back then which is why I went b years ago I purchased a preowned 2009 Nissan Altima and David Gumm was my salesman. I had such a wonderful experience back then which is why I went back. My husband and I had been looking for a SUV, but I love my Altima so I had a hard time switching. When I looked up the new 2013 Altima online I knew I had to go look at it and test drive it. David Gumm was not even working the day we went in and he came in just to serve my husband and I. He worked with us for 2 hours to get us something we could work with. (He even stayed past closing time) I feel he has your best interest truly and it feels like your working with a friend. He will always have our business and I will always recommend him to family and friends. He is the best! Overall everything about our service was great which is why I gave every area the highest rating. More
I couldn't be more pleased with the service my husband and I received at Don Marshall. Charles Wiles helped us while we were trying to decide which car was best for our family. He was a wealth of knowledg and I received at Don Marshall. Charles Wiles helped us while we were trying to decide which car was best for our family. He was a wealth of knowledge. He was able to answer every question we had in depth, unlike some of the other dealership salesmen we had visited in the past. Jim Brink was also a great help. We received great offers for extended warranties etc. They gave us a tour, so that next time we come back for service visits we know exactly where to go. They even introduced us to the person who will make service appointments for us. We received a very fair trade in price for our old car. Everyone who helped us went above and beyond. More
All I can say is wow!!! I have had my 2013 nissan altima for over a month now and I love it! I can't seem to stay out of it. All the employees are great and are all very understanding and supportive. All I for over a month now and I love it! I can't seem to stay out of it. All the employees are great and are all very understanding and supportive. All I can say is this dealership is where I will get all of my vehicles at. I just want to give a big thanks to everyone! More
Even though the dealership was 6-1/2 hours away we will be back to purchase our next vehicle from Don Marshall. Everyone we came in contact with was very friendly and helpful. Thank you for such a great ex be back to purchase our next vehicle from Don Marshall. Everyone we came in contact with was very friendly and helpful. Thank you for such a great experience. More