Very nice and helpful staff in providing information on the 2023 Nissan Frontier that I called about.

Salesman wanted to talk price before we had even looked T the vehicle! The vehicle was filthy! We have purchased Lincoln’s from Don Franklin before, but this was indeed our worst experience!!

Out of state purchase over the internet.. The sales manager at Don Franklin would not sign the contract in a timely manner for the financing of my automobile. I asked for a deposit return after 5 weeks of waiting for paper work. The general manager refused my request. Now I am out my deposit and still have no automobile for my business.. Down South we still do business the old fashioned way. Biggest tip I have ever given.. not to receive anything in return….

Easy. Quick to deal with at fair price (market considering). They even delivered the vehicle to NC from KY.

Do not waste time with this dealer they post false ads, They list great prices but they don’t make good on them, They send all kinds of emails but won’t send information you requested

We purchased a new Nissan Frontier in 2014 with the promise of free oil changes for life. Since Don Franklin has bought the dealership, they are now discontinuing the deal. We drove 75 miles one way and were not informed of any of this when making an appointment. They should have an obligation to the existing customers and stop the program going forward if they want. We are planning to purchase a new vehicle in the coming year. This kind of customer service has caused me to avoid any Don Franklin dealers when making that decision.