Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat
Somerset, KY
Filter Reviews by Keyword
By Type
Showing 498 reviews
This is the best bunch of folks you would ever want to do business with. They are very educated about the vehicles and treated us like family. This is the third new car that we have purchased in as many year business with. They are very educated about the vehicles and treated us like family. This is the third new car that we have purchased in as many years. As long as this group is there we will not go anywhere else. Christi even called the next day to make sure everything was ok or if we had any questions. Thanks for employing this type of quality people. More
Over the years, my family has purchased or leased over 5 vehicles from Don Marshall either personally or for business. I have always been treated friendly and with respect. My wife also has had the same e vehicles from Don Marshall either personally or for business. I have always been treated friendly and with respect. My wife also has had the same experience. On this occasion, we were purchasing a car for our 16 year old daughter. Fred was great in helping us find the right vehicle! We have been actively searching for four months and started this process with Damion. After finding out that Damion had moved away, Fred has taken great care of us! Fred has been patient, friendly,helpful, and knowledgeable on all the cars we were interested in. Fred and Lynn worked hard on getting us the best price possible! Jim explained all of the closing details and warranty options clearly. Overall, we were able to purchase a great car, at a reasonable price, with the assuance that the dealership will be there to provide any service we may need in the future. We are thrilled to have a great dealership here in our hometown! More
My experiance at the Don Marshall Chrysler Jeep Ram Nissan was a Better experiance Than the last time i traded with them. They gave me a better deal Because i was a repeat customer. Nissan was a Better experiance Than the last time i traded with them. They gave me a better deal Because i was a repeat customer. More
Very friendly accurate service. This is the fourth vehicle that I have purchased from any dealership and my second new vehicle purchase and the sales staff at this dealership were the best I have ever vehicle that I have purchased from any dealership and my second new vehicle purchase and the sales staff at this dealership were the best I have ever encountered to include the financing.The only complaint I have isn't with sales but vehicle prep. I had the protector put on my vehicle and it was put on sloppily. Other than that my wife and I had a good overalls experience. More
Brandi allowed us to peruse through the lot at our leisure. She made herself available to answer questions. She was very imformative, helpful, and knowledgeable. More importantly, we did not feel p leisure. She made herself available to answer questions. She was very imformative, helpful, and knowledgeable. More importantly, we did not feel pressured to buy a vehicle. It was easy. She's very personable and definitely in her calling when it comes to sales. Jim was very efficient and prompt with the finalized paperwork. The fastest and smoothest vehicle purchase ever. Christi was very friendly and informative when presenting us with the "free oil change for life" information. She gave us explicit instructions as to when and where to get our oil changed. She also provided us with information regarding the One-to-One awards program. In addition, we have been in the Pastorate for 25 years, and it was so nice to hear positive Chrisitan music playing over the intercom. More
Fast and very freindly work with us on payment amount we want per month. Explain in detail all paperwork and extra bonus packages available with purchase of vechicle. Let us pick payment date we wanted. want per month. Explain in detail all paperwork and extra bonus packages available with purchase of vechicle. Let us pick payment date we wanted. More
Friendly, helpful and a desire to help the customer. My experience with salesman and financial was one that made me feel great. I want to than these professionals and I highly recommend, if you are seeking experience with salesman and financial was one that made me feel great. I want to than these professionals and I highly recommend, if you are seeking a new or used vehicle to check Don Marshall out first. More
I purchased a Dodge Journey. I loved the friendliness of Jeff Laswell. He was a big cut up and made us feel really comfortable. Jim Brink explained things really well with our financial aspects of the loan. Jeff Laswell. He was a big cut up and made us feel really comfortable. Jim Brink explained things really well with our financial aspects of the loan. Overall my experience was great! I would highly recommend Don Marshall to anyone looking for a car. More
we talked with Brandi some time back to get an idea of what we wanted to buy and where I stood as far as qualifying for a loan. I was not ready to buy yet but asked Brandi to keep in touch. she checked wi what we wanted to buy and where I stood as far as qualifying for a loan. I was not ready to buy yet but asked Brandi to keep in touch. she checked with us continually untill we felt we were ready. when we visited Don Marshall we were treated as though we were somebody not just a way for them to make money .every one was very pleasant and informative.everyone was well versed in thjeir area of expertise , we left with a new nissan which we love and did not feel drai ed or used but very well at ease thank you Brandi and all at Don Marshall More