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Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat

Somerset, KY

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498 Reviews

1147 South Highway 27

Somerset, KY

42501

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Showing 498 reviews

May 13, 2013

No pressure sale which we appreciated very much. After having a bad experience with another dealership that morning, it was a welcomed experience to be able to just actually look and shop. In fact, we we More

by miphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2013

Brandi was great and friendly. Hard working and really listened to us and found a perfect car. Highly recommended. Jim Brink was rude while signing papers. More

by mikenmert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2013

We have purchased 4 vehicles from Don Marshall and every experience has always been great. Everyone at this dealership is friendly, and they know how to put the needs of the customer first. The purpose of o More

by apreston82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Vanselow, Jim Brink
May 09, 2013

I was extremely pleased with the information given to me by David Gumm. He was really helpful and knowledgable in showing us the Van we bought. I would definately recommend Don Marshall Auto to any of my More

by hinerrichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gumm, Jim Brink
May 07, 2013

The previous experience we had with the dealership inspired us to look for a used vehicle also. We had good experience with Travis Silvers and he was very knowledgeable in the past so we decided to u More

by lissalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brink
May 07, 2013

Ben Vanhook makes you feel like a valued customer. He is the reason I continue to come to the dealership. I have purchased at least 8 vehicles from him in the last 8 years. He listens and understands what More

by myrakaywilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Vanhook, Jim Brink
May 06, 2013

I wanted a second car but not a new one. Ben asked me what range I wanted to stay in and my payments. I told him, and I found exactly what I wanted. I got a pre-owned 2010 Nissan Rogue with only 31,000 m More

by sandralynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brink
May 06, 2013

They are extremely patient because it took me a while to decide which car I wanted to trade mine in for. They had to work out loans and paperwork on 3 different cars before I finally settled on the Hyundai More

by lucasbci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Franklin, David Gumm, Jim Brink
May 06, 2013

I gave this rating because everything there was very helpful, considerate, and polite. The experience was painless and I would go back there if I were to purchase another vehicle. More

by scanada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristi Collins, Jim Brink
May 04, 2013

the dealership was very great and they work with you the sales man that i had was Jeremy Myers he was great and very nice and worked with me every step of the way thanks again Don Marshall. More

by mattsmith5268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Myers
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