Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat
Somerset, KY
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Sales personnel were very friendly. I called prior to coming, and it was shared when I would be there and to be expecting me. Sales person rode in car with us and explained features are we drove. Very coming, and it was shared when I would be there and to be expecting me. Sales person rode in car with us and explained features are we drove. Very friendly with my kids. Brandi was very thorough and patient. It took me a while to decide exactly which car and she didn't rush us at all. Had no problems. More
Don Marhsall goes above and beyond to ensure that the customers get exactly what they want. They went through the trouble of finding the exact car that I wanted. They even traded with another dealer to customers get exactly what they want. They went through the trouble of finding the exact car that I wanted. They even traded with another dealer to make sure that I purchased my car. I have purchased several cars at this dealer and they always are friendly and helpful. I have enjoyed dealing with everyone that I have met there. More
We chose to purchase from Don Marshall because the salesman Jeff Laswell did pressure us into something we weren't sure about. He answered all of our questions knowledgeably and helped us choose the v salesman Jeff Laswell did pressure us into something we weren't sure about. He answered all of our questions knowledgeably and helped us choose the vehicle that best suited our needs. We would recommend Don Marshall and Jeff Laswell to anyone. Mr. Brink was also straight forward and explained all of the financial aspects very well. More
When ever I go looking for a new car I have three things I want. A good price (of course), a friendly & knowledgeable sales person, and quick service no run around. Upon arriving at the dealership I was gr I want. A good price (of course), a friendly & knowledgeable sales person, and quick service no run around. Upon arriving at the dealership I was greeted by the sales person and asked what I was looking for. Upon hearing my requests and desires I was shown the vehicles that best matched my wants. The sales person was very knowledgeable about the vehicles and answered all my questions. He filled me in on all the options and stats of the vehicle. I was able to take a pretty long test drive that allowed me to really get a fill the vehicle which was nice. The vehicle I choose had a nice rebate offer so I got a great price. After choosing the vehicle I wanted we went into a very comfortable area where we could talk and fill out the paper work. Although paper work to me is usually long and annoying the sales staff made it a very easy and rather quick experience, which I greatly appreciated. The staff at Don Marshall Chrysler Dodge Jeep Ram Nissan that I worked with were very knowledgeable about the vehicles as well as friendly and accommodating. They made my buying experience quick and painless which is what I want. Not to mention I got a wonderful car at an amazing price. I would recommend this dealership to any one looking for a new car. More
My husband and I found ourselves unexpectedly at Don Marshall just to "look around". As soon as we stepped foot onto the lot, we were greeted by a friendly face, Jeff Laswell. Mr. Laswell was an excep Marshall just to "look around". As soon as we stepped foot onto the lot, we were greeted by a friendly face, Jeff Laswell. Mr. Laswell was an exceptional dealer, as he got to work on checking paper work first to see what we could qualify for. This saved lots of time because we would have been looking at cars first, and then finding out later whether or not we could be eligible for that particular car. We told Mr. Laswell that we were looking for a car that was better on gas and having a lower payment would be wonderful. He found us the perfect car! We ended up purchasing a Dodge Avenger that was better on gas, had fewer miles, was newer, and even saved us around forty dollars a month on our car payment. Mr. Laswell even worked two hours overtime to stay with us while all of the paper work was processed, and while we took everything out of our old car and placed it into our new one. He never rushed us, or acted like he needed to be somewhere else. The whole time we were there, Mr. Laswell treated us as if we were his main priority. We had an excellent experience and will definitely be recommending Don Marshall in Somerset to any of our friends looking for a vehicle. More
I highly recommend this dealership. Our sales person was friendly and knowledgable about the car. She also gave us some space when needed to think about our decision. I felt affirmation when inside the de friendly and knowledgable about the car. She also gave us some space when needed to think about our decision. I felt affirmation when inside the dealership, the background music playing was contemporary Christian, my favorite. We are very pleased with our purchase! More
Charles Wiles was awesome at his job. Even though I came there with my mind set on a smaller car I left with a larger one it great I really just wanted something to drive that was safe and dependable and of there with my mind set on a smaller car I left with a larger one it great I really just wanted something to drive that was safe and dependable and of course easy one gas. Charles found me a car that was just right for me I love everything about my new car. Truly the business at Don Marshall's is Extraordinary!!!! Also Jim Brink helped me as well with the financing of my car. Plus he a Cardinal fan he always be a good man in my book!!!!! More
Our saleswoman, Brandi, was very knowledgeable about the vehicle we were interested in. She was very friendly and nice to work with. She tried to answer any questions we had while there. vehicle we were interested in. She was very friendly and nice to work with. She tried to answer any questions we had while there. More
great experience fast and easy, thanks to hunter countryman and brandi mooney. they was super nice and help us get in a new car with no problems. I have owned many cars but this was the best buying countryman and brandi mooney. they was super nice and help us get in a new car with no problems. I have owned many cars but this was the best buying experience ever ! More
Jeff went well above and beyond to assist me in buying my new truck. It was my first time making a deal this big on my own and Jeff greatly assisted me in this process. Jeff and the managerial staff worked e new truck. It was my first time making a deal this big on my own and Jeff greatly assisted me in this process. Jeff and the managerial staff worked exceptionally hard to reach the standards I was looking for in my purchase. They did not disappoint me in any way and actually met all "demands" I set forth. There is no way I could've went anywhere else and received a better deal or experience. Jim was extremely helpful and explained and addressed any and all questions I had when finalizing the deal. Jim was very patient and descriptive when dealing with my inexperience. He made the finalizing process very easy and understandable! More