Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat
Somerset, KY
Filter Reviews by Keyword
By Type
Showing 498 reviews
these folks went to alot of trouble to get me a vehicle that i was looking for. Crossed two states to make a customer satisified. Thats Service that i was looking for. Crossed two states to make a customer satisified. Thats Service More
The sales representative cody was great to work with, cody answered all our questions and conserns. Was a little disappointed in the detailing department the truck needed a extensive cleaning of the int cody answered all our questions and conserns. Was a little disappointed in the detailing department the truck needed a extensive cleaning of the interior, after waiting two hour and half or longer the interior was still not as clean as it should have been. Over all it was a great experience. More
I have dealt with this dealership before. I take my vehicle to the service department, they answer all of my questions and concerns. The salesman Jeremy Myers was great in how he represents the vehicle vehicle to the service department, they answer all of my questions and concerns. The salesman Jeremy Myers was great in how he represents the vehicle. He knew about the truck and was very helpful. I recomend this dealership to anyone who is in need of a new vehicle. Actually when I was getting insurance on my truck the lady doing the insurance said she need a new car, so I told her about Don Marshalls of Somerset. I told her the people was so nice and friendly that she would be happy to do bussiness there. The facility is also very clean every time I have visited it. More
These guys made our truck buying experience great. We found them to be friendly and honest. They knew my husband was working long hours, so they stayed later than usual to accomodate us. They had everyth found them to be friendly and honest. They knew my husband was working long hours, so they stayed later than usual to accomodate us. They had everything ready to go when we arrived, and we were in and out in no time. Thanks for all the help guys! More
Jeff was great to work with. He has been patient while we have been deciding on a car for a long time. When we were able to purchase the Chrysler 300, he listened to our needs and accommodated them to th we have been deciding on a car for a long time. When we were able to purchase the Chrysler 300, he listened to our needs and accommodated them to the letter. I would recommend Jeff and the Don Marshall Dealership to anyone interested in purchasing an automobile. It was a very good experience. The only negative was the detailing of the car when we came to pick it up. This had nothing to do with Jeff. We purchased The Protector for the inside and outside of the car. When we arrived to pick it up, the protector had been applied but had not been wiped down very well. Jeff sent it back to be taken care of and we waited 1 1/2 hours for the car to be finished. Jeff checked on it several times but the employees in that area were very slow and unconcerned with our wait. More
friendly and helpful. helped us find the right car at a price we were looking for. a little too pushy. but overall good. christie in customer service was really nice and helpful also. price we were looking for. a little too pushy. but overall good. christie in customer service was really nice and helpful also. More
I have been to several dealerships to price and compare vehicles. The employees at Don Marshall are tops! I have never met anyone there that has not gone above and beyond to satisfy their customer. I b vehicles. The employees at Don Marshall are tops! I have never met anyone there that has not gone above and beyond to satisfy their customer. I bought an Altima there 7 years ago and visit the dealership regularly for service, so I have dealt with many different employees over the years. They are there to make their customers happy. I have never had a bad experience. I have and will continue to highly recommend Don Marshall. More
This is my 3rd new vehicle purchased from this dealership. They are a first class-top notch dealership whose service is as great.. I always get a great price with great financing without playing t dealership. They are a first class-top notch dealership whose service is as great.. I always get a great price with great financing without playing the games other dealerships put you through. Their service department exceeds any i have ever done business with over the past 40 years. Their finance person is awesome as are their salesmen. More
This is the second Nissan Altima that I have purchased from these guys & they are absolutely wonderful & recommend them 100%. You guys are the best! from these guys & they are absolutely wonderful & recommend them 100%. You guys are the best! More
Very good experience, I went in and knew exactly what I wanted and got it. Great sales team, Chase Brummett and Ben VanHook. Financing was fast and thorough. Customer Service outstanding with Cristi Collin wanted and got it. Great sales team, Chase Brummett and Ben VanHook. Financing was fast and thorough. Customer Service outstanding with Cristi Collins. I will definately recommend Don Marshall Nissan to my friends and family. More