Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat
Somerset, KY
Filter Reviews by Keyword
By Type
Showing 498 reviews
My wife and I had originally visited the Don Marshall dealership in June of 2013 to purchase a Dodge Journey and was unable to execute a trade at that time, however I was very impressed with the salesman dealership in June of 2013 to purchase a Dodge Journey and was unable to execute a trade at that time, however I was very impressed with the salesman because of his knowledge of the vehicle and his sincerity in helping us. I kept his business card and when the time came to revisit our intention to purchase a Dodge Journey I called Mr. Laswell on his cell phone. We like many other folks live a busy life with limited spare time so we took the opportunity on a snowy Saturday in January of 2014 to travel to Somerset to purchase a new Dodge Journey. After speaking with Mr. Laswell he came in to take care of this deal despite inclement weather. His knowledge of the vehicle and his honesty in dealing with us solitified our decision to make the purchase of our 2014 Dodge Journey. More
We visited several dealerships that were pushy & some that wouldn't let us look at the vehicles we were interested in, but David allowed us to look at any vehicle even if it wasn't in our price range. Th that wouldn't let us look at the vehicles we were interested in, but David allowed us to look at any vehicle even if it wasn't in our price range. The weather temperatures were crazy low but that didn't slow him down. He worked with us diligently to help us make the decision we wanted without pressure. The only thing that caught us of guard was they valued our trade in with autotrader dot com not Kelley Blue book, so we didn't get the amount of our trade in that we thought we would get. Thank you for your patience with my handicap also, David. More
Both gentleman mentioned above were very friendly, explained things well, and worked with us to purchase the vehicle we wanted. Jeff was extremely personable, and I feel like I can trust him, as well explained things well, and worked with us to purchase the vehicle we wanted. Jeff was extremely personable, and I feel like I can trust him, as well as call or stop by with questions any time. Jim explained the financials well and made sure we understood everything before leaving. Great experience overall and will definitely recommend this dealership! More
One of the most pleasant car dealerships that I have ever had the pleasure of purchasing a vehicle. EVERYONE was pleasant and helpful without using any pushy tactics. I will visit this dealership the next had the pleasure of purchasing a vehicle. EVERYONE was pleasant and helpful without using any pushy tactics. I will visit this dealership the next time I need a vehicle, even if it is in the town in not my hometown. Turn over time for purchase was remarkable. Thanks to all the staff for courteous help. More
Jeff went above and beyond to make our experience wonderful. He let us test drive vehicles, and was patient, even as we changed our minds several times. I'm sure he stayed later than his regular wo wonderful. He let us test drive vehicles, and was patient, even as we changed our minds several times. I'm sure he stayed later than his regular work hours to make sure we were satisfied. More
We bought a 2009 Jeep Wrangler, had it one day and the engine light came on. It was sold as is with no warranty. We called them and finally got it worked on at no expense to us. It was a slow process b engine light came on. It was sold as is with no warranty. We called them and finally got it worked on at no expense to us. It was a slow process but was finally taken care of. I would recommend this dealership to a friend because they do stand behind their product. More
It was a wonderful overall experience. Brandi was a joy to work with. She was very informative on the vehicle. She was even able to keep up with and return fire with all of our jokes. Even the bad jokes to work with. She was very informative on the vehicle. She was even able to keep up with and return fire with all of our jokes. Even the bad jokes! More
Chris our salesman worked hard to get us a good deal and the financing was quick and as agreed upon. Would recommend purchasing from this dealership in the future. the financing was quick and as agreed upon. Would recommend purchasing from this dealership in the future. More
Go buy a car here! Gary Gentry, Jim Brink, and Christi Collins were all so nice and very professional. Everything I asked for, they were able to meet. My husband and I drove over an hour to buy a vehicle Collins were all so nice and very professional. Everything I asked for, they were able to meet. My husband and I drove over an hour to buy a vehicle from these people. Quick, professional service at low rates. I also enjoyed hearjng Christian music playing when I walked through the door. Great job Guys! We love our new Maxima! More