Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat
Somerset, KY
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The buying experience was a great one, and I would recommend the dealership to others. I appreciated the fact that the sales persons did not use "pressure" sales tactics. recommend the dealership to others. I appreciated the fact that the sales persons did not use "pressure" sales tactics. More
We purchased a 2014 Nissan Rogue from Don Marshalls. The employees were very friendly and helpful. Loved the fact they took time to show all the features and set things up. I would definitely recommend the employees were very friendly and helpful. Loved the fact they took time to show all the features and set things up. I would definitely recommend them to friends. More
Niki is the "answer" to my prayers! I was stuck in a car purchase from another dealer far away. Niki arranged for me to trade in my car, at an excellent price. She arranged for me to purcha stuck in a car purchase from another dealer far away. Niki arranged for me to trade in my car, at an excellent price. She arranged for me to purchase a new car, at much more favorable interest rates. I never have to go far away to the old dealer for a simple oil change. More
I couldn't be more satisfied with everything Don Marshall staff done for me. Chase and Jim were very helpful and polite. I would recommend these two fine men to anyone looking to purchase a car!!! Marshall staff done for me. Chase and Jim were very helpful and polite. I would recommend these two fine men to anyone looking to purchase a car!!! More
We called the dealership that day and talked to them several times. We live a pretty good distance away and kept asking them questions about the truck we purchased there that night. They answered our several times. We live a pretty good distance away and kept asking them questions about the truck we purchased there that night. They answered our questions perfectly and told us the whole time if they could help us in any way to give them a call back. I called stressed about getting there after their closing time and they said it would be "no problem and they would wait on us," when I told them what time the GPS was giving us on the arrival time. When we did get there, the truck was exactly like they had explained to us except for a couple of minor details. 1. We were told there was a back up camera and there is not. 2. We were told by the sales manager there would be no penalty for early pay off after we made 3 payments and it was actually 4 payments. We laughed about this one. It was a very late night for all of us involved and we were looking at 3-4 trucks over the phone. When we got there they were already installing the flat bed on the truck and everyone was extremely helpful, friendly, and nice. Everyone was extremely considerate to our needs!!! Over all, they said it was like this, and it was. I really appreciate that!!!!!!! There is no doubt we would purchase another vehicle from them! More
Brandi was honest and open with any of our questions and concerns. She took time to listen and really wanted to help us find the vehicle we were looking for. Our time with Jim Brink was easy and quick which concerns. She took time to listen and really wanted to help us find the vehicle we were looking for. Our time with Jim Brink was easy and quick which my husband really appreciated. We would definitely recommend Brandi and Jim to anyone looking to buy a new vehicle. More
Chris Brock really put my mind at ease while buying my first new car on my own!! He worked hard and was super informative which aided me in my decision making!! Jim Brink was also super kind and made sign first new car on my own!! He worked hard and was super informative which aided me in my decision making!! Jim Brink was also super kind and made signing on the dotted line an enjoyable experience! I would definitely recommend this dealership to all my family and friends who are in the market for a new vehicle! They'll be in good hands working with such a great staff!! More
I had visited a few other dealerships and had been very disappointed. A friend referred me to Don Marshall, where from the beginning I was treated with the utmost respect. They made the car buying process disappointed. A friend referred me to Don Marshall, where from the beginning I was treated with the utmost respect. They made the car buying process completely stress free! The sales entire staff was great from the first phone call through the entire finance and final purchase! I would highly recommend this dealership and staff to anyone in the area looking to purchase! More