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Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat

Somerset, KY

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498 Reviews

1147 South Highway 27

Somerset, KY

42501

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Showing 498 reviews

March 27, 2015

car buying experience We bought a silver prowler from this dealership. We were very happy with our experience and the staff were unbelievably friendly and professional. Mel More

by Dana Josephson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
March 26, 2015

Over Delivered! The team at Don Marshall went above and beyond to make this by far the best car-buying experience I've ever had. I truly appreciate their professional More

by Miggy_Mantle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Franklin, Niki Sumner
March 20, 2015

Greedy Refused to show more than one vehicle. Wouldn't discuss price. Only interested in how much we could afford to pay monthly. Not a pleasant expe More

by nunya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason R.
Mar 20, 2015 -

Don Franklin Somerset Chrysler Dodge Jeep Ram Fiat responded

We appreciate your feedback we would like to take the opportunity to help you if we can. My name is Cristi Blanton I am the Customer Service Manager. Please Call me at 1-800-249-7253 I will try to answer any questions that you have and will gladly help you find the car that is right for you. Again Thank you for your feed back and we will work to make things better for you

March 12, 2015

Impressed !!! Chase was very helpful!!! We did not feel pressured at all . He answered all of our questions (and believe me there was a lot) he was very straight fo More

by tucker87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Brummett
March 12, 2015

Great Team Buying a car at Don Marshall's was one the most pleasant experiences that have ever had making a major purchase, bar none. The entire staff was friend More

by Don
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brink, Chris Brock
March 07, 2015

Best Experience Ever I've bought many cars from many dealers and this was by far my best experience. I was able to work out the entire deal before I even arrived at the de More

by jwhite40441
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesha Chitwood, Jeff Laswell
March 04, 2015

No pressure purchase. I enjoyed my jeep buying experience. Van went out of his way to make me happy and get the jeep I wanted. Thanks for a pressure free sale. More

by dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Vanselow
March 04, 2015

"It Took A Village" On a late Friday night in February 2015 I decided to focus more on researching a Dodge Ram 1500 instead of a Ford F-150 for comparison. The salesman More

by USMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christie, Dale Hansford, Jeff Laswell, Jim Brink, Chase Brummett
March 01, 2015

Super! fantastic!!!!!!! Great sales person! Nice dealer ship, everyone awesome! No pressure at all,explained more than other dealers did on lease process, extremely glad I st More

by BEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristi Collins, Charles Wiles, Jim Brink
February 27, 2015

They went out of their way to help I'm very pleased with my experience at Don Marshall. They didn't try to pressure me into anything and tracked down every car I wanted to look at even More

by ellie820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Laswell
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