Don Franklin Nicholasville Hyundai

never heard from them Back in the summer I called for an appointment to look at strange brown dots in my new Accent's paint. I left work and drove all the way from Winches Back in the summer I called for an appointment to look at strange brown dots in my new Accent's paint. I left work and drove all the way from Winchester to make the appointment. When I get there I'm informed that the guy that handles warranty issues isn't here and they don't know when he'll be back. They could've told me that when I made the appointment. The first guy I saw even acted as if there was nothing wrong with my paint and the second guy could see the problem but couldn't identify the issue. Weeks passed and the warranty guy never showed. I did receive a couple of calls from the service department telling me that they would call when they knew the warranty guy's schedule. After those two calls I never heard from them again. After two months I took my car to Gates Hyundai of Richmond. The problem was quickly identified as rail dust and the next day I was picking my car up free from the brown spots. It's been 4 or 5 months now. Had I not gone to Gates, I would still be waiting. More

Service This dealership provided great service to us! The service manager Mike exceeded our expectations of service and we would recommend him to all. Thanks This dealership provided great service to us! The service manager Mike exceeded our expectations of service and we would recommend him to all. Thanks so much! More

Excellent place My dad bought a new 2016 Sonata from Hyundai of Nicholasville and had such a great experience I had to shop myself. From the time we got there until t My dad bought a new 2016 Sonata from Hyundai of Nicholasville and had such a great experience I had to shop myself. From the time we got there until the time I left with my new Sonata, it was a great experience. More

They sold this dealership! I have one major problem, I purchased my Santa Fe on July 2nd. It’s July 17th and I still haven’t received my handicap tags. This really is a major in I have one major problem, I purchased my Santa Fe on July 2nd. It’s July 17th and I still haven’t received my handicap tags. This really is a major inconvenience. I did see that Nicholasville Hyundia has been sold. THAT MAKES ME MAD! Their location WAS very convenient. More

Satisfied Service was thorough and clear which helped make my purchase even easier. I strongly recommend that people come to Hyundai of Nicholasville to buy veh Service was thorough and clear which helped make my purchase even easier. I strongly recommend that people come to Hyundai of Nicholasville to buy vehicles. More

I feel good Salesman John may provided my wife and I with a pleasant buying experience. He offered honest answers and was truly concerned for our satisfaction wit Salesman John may provided my wife and I with a pleasant buying experience. He offered honest answers and was truly concerned for our satisfaction with the Hyundai product. We will recommend this dealership and John may to our friends. More

Santa Fe Sport Turbo Very happy with our purchase and the service we received. I have owned a Hyundai for 8 years and never experienced the professionalism that we receiv Very happy with our purchase and the service we received. I have owned a Hyundai for 8 years and never experienced the professionalism that we received a Nicholasville. We will never go back to Glenn after this amazing experience. More

2016 Sonata I love the new update that I got on buying a new one these are great cars Yhey get a great gas mileage on the highway they are very roomier that the o I love the new update that I got on buying a new one these are great cars Yhey get a great gas mileage on the highway they are very roomier that the older models More

Great Experience I had a great experience. Chris Jamison was wonderful. He was so informative and helped us make a good decision based on our driving needs. I have I had a great experience. Chris Jamison was wonderful. He was so informative and helped us make a good decision based on our driving needs. I have told my family, friends and co-workers that if they need a car they need to go see Chris! More

2016 Tuscon Great experience. Friendly service, 100000 warranty selling point. I'm going to finish this review with this lengthy sentence to fill in the 25 word m Great experience. Friendly service, 100000 warranty selling point. I'm going to finish this review with this lengthy sentence to fill in the 25 word minimum. Have a wonderful 4th of July weekend. More