Don Franklin Lexington Buick GMC
Lexington, KY
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I was very impressed with the professional ethics presented by Glenn Buick, We had several employees inquire if they could be helpful but did not badger us when we asked for Bob Howell; my next door presented by Glenn Buick, We had several employees inquire if they could be helpful but did not badger us when we asked for Bob Howell; my next door neighbor bought a car last month frm Bob; with great results. This prompted me to ask for Bob. I received the same courteous service from Bob who expedited the sale and it was completed in 2.5 hours -- driving off the lot with my car just purchased. It was a great experience. More
Tom White was very courteous and did not waste my time, he was very professional. I will continue to do business with Tom and will recommend him to my friends. he was very professional. I will continue to do business with Tom and will recommend him to my friends. More
A great experience from start to finish!!! Their goal was to make sure I found a vehicle that best suited me. My new Enclave is great and I love driving it. The AWD feature is just what I needed for the wi to make sure I found a vehicle that best suited me. My new Enclave is great and I love driving it. The AWD feature is just what I needed for the winter months. I truly appreciate the staff at Glenn and all their patience and help. Rick, Greg & Olivia - you are the BEST!! More
Everything went very smooth. Greg was great and after I described what I wanted he did not try to change my mind. We found what worked and the deal was great. The financing was quick and the lady that took described what I wanted he did not try to change my mind. We found what worked and the deal was great. The financing was quick and the lady that took care of us was very nice. We got a good deal for our trade in as well. More
I am really impressed with Donovan. My daughter wanted a new car and she was looking at a couple of places but Glenn was the only one who responded by the internet. We went to look for a new car and she sai new car and she was looking at a couple of places but Glenn was the only one who responded by the internet. We went to look for a new car and she said let me call Donovan at Glenn because he responsed to my email. So, we did and he greeted us when we drove to the dealership. To my surprise he was very family oriented. He was great! He took the time to show us the difference between four differnt cars we were debating. When my daughter said she was interested in the Sonata, he told us and showed us everything about the car. We were both surprised about the history and reviews about this car. And the safety features of the car are outstanding. It sold my daughter! We were just sitting around talking and the next thing I knew he was telling us we were owners of the Sonata and if the one she test drove is the color she wanted. I have bought a lot of cars in my time but this was the greatest experience I have had. Thank you Donovan and Glenn for being such an outstanding dealership. More
After finding Glenn Buick, GMC, Hyundia dealership online and the awesome response time it took for Bill to get back with us, we drove 2 1/2 hours to find exactly what we were looking for!!! It was so smoo and the awesome response time it took for Bill to get back with us, we drove 2 1/2 hours to find exactly what we were looking for!!! It was so smooth, painless and quick that it was almost too good to be true! Our local dealership was not willing to deal with us on our trade-in or the price of a new vehicle and with Glenn we were able to communicate via phone much easier! Upon arrival in Lexington we were greeted by all we came in contact with, felt very comfortable and at ease unlike many car dealerships we have been too. The car was waiting at the door, the paperwork was in order, keys were on the table. Although we did have our own financing which helped, but is was the best car buying experience we have ever had!! Honesty, fairness and wonderful personalities at Glenn!! We never felt pressure, harrassed or given the run around. I know when I'm in the market for another new or used car, I will definately give them my business first! Thanks Glenn of Lexington and thank you Bill Mathews! The Acker's More
This couldn't have gone any more smoothly. Ivy was very professional and knowledgeable. I came in knowing exactly what I wanted and Ivy found the exact vehicle I wanted in less than a week. Couldn't be a n professional and knowledgeable. I came in knowing exactly what I wanted and Ivy found the exact vehicle I wanted in less than a week. Couldn't be a nicer guy either. I'm not real crazy that you have a minimum word limit for my review (250 words ?). I said everything I needed to say in less than 250 words ! More
I had the best experience at glenn Hyundai when I purchased my 2011 Hyundai Sonata! I have purchased a few cars in my life and would give Glenn 2 thumbs UP! The SUV I bought 2 years ago was a joke fr purchased my 2011 Hyundai Sonata! I have purchased a few cars in my life and would give Glenn 2 thumbs UP! The SUV I bought 2 years ago was a joke from the other dealership! After only owning it for a few weeks the head gasket blew and of course the sketchy place I purchased it from would not repair it! So I found the best dealership in ky, Glenn Hyundai. I felt very welcome and comfortable with my experience at Glenn because I was not pressured to buy,buy,buy. I was treated like a part of the family and I still am now when I get service work done to my car. Chris Spalding my salesman was very friendly and caring from start to finish! I had a wonderful time at their nice, clean, friendly, dealership! We loved our exsperience with chris spalding buying my car, that my fiancee purchased the 2011 turbo Sonata just 6 months after I received mine! I will always purchase my new vehicles @ Glenn Hyundai and will be sure to have chris there to make the purchase easy and fun! Thanks chris!!! I have suggested to all of my friends to have the best car buying experience with chris at Glenn Hyundai! More
We haved purchased several new cars from Glenn dealerships and can't imagine going anywhere else. In addition to professional sales people you get fair prices,excellent service over the life of yo dealerships and can't imagine going anywhere else. In addition to professional sales people you get fair prices,excellent service over the life of your ownership and best of all you get Cy Dicken and Cy Dicken Jr standing behind every deal. More