Don Franklin Lexington Buick GMC
Lexington, KY
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My wife and I recently acquired a 2011 Sonata Limited and a 2012 GMC Savana. The vehicles are performing flawlessly. Clyde Owens and Bill Mathews assisted us on these deals. They got us the exact vehicles we a 2012 GMC Savana. The vehicles are performing flawlessly. Clyde Owens and Bill Mathews assisted us on these deals. They got us the exact vehicles we wanted (options, color, etc.) and were professional, courteous, and friendly (read no pressure applied). I must also mention Glenn's GMC and Hyundai service departments; they are excellent. We have purchased many vehicles from Glenn through the years and testament above is the reason why. If I live long enough I'll probably purchase another one from them. More
With gas prices rising, my wife and I though that it may be time to get rid of the 13MPG VUE. We had bought an Elantra from Donovan last summer and 11 days later, it was totaled from behind on I64 in W be time to get rid of the 13MPG VUE. We had bought an Elantra from Donovan last summer and 11 days later, it was totaled from behind on I64 in Winchester. The crew, especially Donovan, was very helpful with having the car towed to Glenn and then giving the insurance company all the information they needed. There were no more red Elantras on the lot and supply was limited across the country at that time. The next one that came in, Donovan made sure he ear-marked it for us. They really worked with us on the vehicle. Last week we decided to get rid of the VUE. Again, they worked with us above and beyond what any other dealership ever has. They delivered the new Sonata to my work and allowed us to sign the paperwork there. Really love the car and really love the dealership. We will be going there when it is time to get a new car. (Hopefully not as soon as with the Elantra) More
My husband and I were looking for a new car for our daughter. The day I called to asked about the Elantra I was transferred to Donavan. He was very excited that we were asking about the Elantra because daughter. The day I called to asked about the Elantra I was transferred to Donavan. He was very excited that we were asking about the Elantra because it had just been named North American Car of the year. This was on a Monday and that evening we went and met him and test drove one. We all really loved the car but my daughter wanted a sky blue metallic. By the next day they had located one and it was there on Wednesday. He and I communicated frequently during the week through phone calls and text messages. He was so helpful and super friendly. We picked up the car on Saturday and it only took a few minutes for that process to take place. We would hightly recommend the car and tell everyone to ask for Donavan. He really went above and beyond to make our expereience very simple. He has since emailed me and reminded us that if we need anything now or have questions about the car to not hesitate contacting him. We have bought many cars and trucks over the years and I would say he has been the best salesman over all. Very informative, friendly and yet we never felt pressured. Glenn Auto Mall and Hyundai are very fortunate to have him on board. Thanks, Gerald, Karen and Kalyn Poff More
Everyone one was very helpful to find me the color, and options I wanted. They also told me about an incentive that my husband and I qualified for to help save on the cost of the car. All things involved options I wanted. They also told me about an incentive that my husband and I qualified for to help save on the cost of the car. All things involved I was totally satisfied with my experience. More
Bill Mathews is the best dealer I have ever interacted with. I will recommend him to my freinds and family if they are interested in buying Hyundai. with. I will recommend him to my freinds and family if they are interested in buying Hyundai. More
I am still in awe over the customer service of all the staff. I stopped in with my 2year old grandson to see if I could purchase a car. I was in town visiting from out of state for the weeks-end. The team staff. I stopped in with my 2year old grandson to see if I could purchase a car. I was in town visiting from out of state for the weeks-end. The team in the Hyundai area greeted me and my grandson with a warm welcome. They were very patient with us and understanding of my situation. I don't remember all the names but I will never forget the southern service!! I am loving my NEW 2012 Sonata!! Thanks to all of you,Ivy Joe and the rest of the Hyundai team!!!! Sheila Cowherd More
We were looking for an inexpensive replacement car - nothing fancy. Deryn and the people at Glenn were very helpful - they did not try to push us into sometehing more expensive. They kept our monthly pa nothing fancy. Deryn and the people at Glenn were very helpful - they did not try to push us into sometehing more expensive. They kept our monthly payments right within our budget. They also gave us a more than fair trade-in allowance for our old car. Overall we had a very positive experience. More
Greg was very professional and very receptive to the kind of vehicle we were looking for. Answered our questions and sought out information when needed. We had a very "nice and satisfying" and "no-hassle" of vehicle we were looking for. Answered our questions and sought out information when needed. We had a very "nice and satisfying" and "no-hassle" purchase of our new Buick Enclave with Greg and the dealership. We had been looking for about two months, even going out of town to inquire of a purchase; however, kept coming back to Glenn Buick for the purchase. The financing department was also very professional and helpful. Thank you and we will recommend Glenn Buick again. This is our second purchase of a vehicle from Glenn Buick. More
Everything went smooth. The lady that did the paper work was very efficent and our saleman was very friendly and took time to show us all the features of the car. was very efficent and our saleman was very friendly and took time to show us all the features of the car. More
My wife & I have been doing buisness with Clyde for My wife & I have been doing buisness with Clyde for several years. He is professional in his manners, and offers a true "old school" style. Our pu My wife & I have been doing buisness with Clyde for several years. He is professional in his manners, and offers a true "old school" style. Our purchase has been great so far, and the fuel economy is one of the best parts of our purchase. Stop in and see Clyde, as I am sure he will take good care of your driving needs. More