Don Franklin Lexington Buick GMC

to glennautomall my experience at glennautomall was great rc the manager there was great he was super nice to us he went out of his way to help us and to meet our need my experience at glennautomall was great rc the manager there was great he was super nice to us he went out of his way to help us and to meet our needs dave is a great person also if u go there let dave and rc help u those two guys are the best . my husband loves his brand new gmc truck he was so shocked when they delivered it right to our door. when I decide to get me another vehicle that's where I will go. I told my husband that if all dealers was like them there would be no worries of any one getting a new car they are the best.thank u again More

Great experience at Glenn Bought several cars at Glenn...never disappointed. Robert was phenomenal and RC was extremely helpful. We are thrilled with our new Gmc yukon and w Bought several cars at Glenn...never disappointed. Robert was phenomenal and RC was extremely helpful. We are thrilled with our new Gmc yukon and will be back to the dealership for other cars More

My 1st AMAZING Experience Buying a CAR!!! I visited Glenn Buick, Lexington, KY, on August 30, 2014 to merely look at a few new cars/SUVs from Buick, GMC, Nissan, and Hyundai. I was anxious to I visited Glenn Buick, Lexington, KY, on August 30, 2014 to merely look at a few new cars/SUVs from Buick, GMC, Nissan, and Hyundai. I was anxious to even look at vehicles since I had been involved in a serous car accident just 3 months earlier, while driving my 11-week old 2013 Buick Regal. Due to the safety of the Buick Regal and how it protected me in my accident, I was immediately drawn to look at the 2014 Buick Regal. I was never so shocked that I was NOT a "victim" of a car sales person!! I had the absolute BEST experience in talking with Mr. Andrew Robinson-Smith, Sales Representative. He understood my primary focus on safety and was never pushy or made me feel pressured. Instead, he patiently worked with me to find the perfect car, which also met my safety requirements. Once we narrowed the choice of car, I had the pleasure to meet Mr. RC Hazzard, General Sales Manager. Mr. Hazzard informed me of the various dealer incentives, as well as additional options available to me for my 2014 Buick Regal purchase. In addition, Mr. Hazzard took extra time to make me feel like I was the only customer in the showroom, despite having many other customers waiting for his help. I later met Mr. James Anderson, Jr., Business Manager, who walked me through all the required paper work, and explained clearly the financing terms, as well as the other Buick maintenance services included with my purchase. Throughout the entire purchasing experience - there was no pressure to consider additional extended warranty plans, Immediately following my purchase, I was introduced to Ms. Katarina Kirby, Buick/GMC Certified Technology Expert, who lead me through the numerous features of the Buick Regal, including instrument panel, On-Star System, Blue Tooth, etc. I must reiterate how impressed I was with both Mr. Robinson-Smith and Mr. Hazzard in that they treated me with complete respect, and went above and beyond to ensure that my safety and happiness were met!! I would highly recommend Glenn Auto Mall for your next auto consultation/purchase!! More

Glenn Buick gmc Great service. I walked in and looked at a gmc 3500 Denali hd and test drove it. One week later I bought it. They were great. Super helpful and ve Great service. I walked in and looked at a gmc 3500 Denali hd and test drove it. One week later I bought it. They were great. Super helpful and very knowledgeable. I highly recommend visiting them for your next gmc/Buick purchase. More

Excellent car buying experience!! Jacob was friendly and knowledgeable about the vehicle I was interested in and worked with me to get the price and payment about where I wanted it. There was no pushing or knowledgeable about the vehicle I was interested in and worked with me to get the price and payment about where I wanted it. There was no pushing or sales pitch forced onto me and he was very nice to my family as well. They even fed us pizza, lol! I hadn't planned on buying the day I visited, so I still had stuff in my car. Jacob helped to unload it then reload it back into my new vehicle. He gave me a tour of the basic workings of my new Encore and provided me with free tokens to wash it. I will and have recommended this dealership to friends and family and would definitely consider buying another new one in the future! Oh! Gabe was nice too! ?? More

I have been doing business with Glenn Auto Mall since 2001. Glenn Auto Mall is a great place to buy a car, because they have a variety of makes. I have been buying Hyundais mostly and was treated very 2001. Glenn Auto Mall is a great place to buy a car, because they have a variety of makes. I have been buying Hyundais mostly and was treated very well in both the price and service. The atmosphere at Glenn Auto is that that there is no pressure and my salesperson, Greg Yaden is very knowledgeable and he answers all my questions. The Buick Verano I purchased had a paint blemish and they took care of it right away. I am very satisified with Glenn Auto and this is the place I will go to again for my next car. Sargon Alexander More

Marc went out of his way to help me, keeping all things that I had stated in mind and exceeded my expectations by not only getting me into a fabolous car but making sure the payment range was below what I that I had stated in mind and exceeded my expectations by not only getting me into a fabolous car but making sure the payment range was below what I set for myself. He responds quickly to inquiries and questions that I may have and goes out of his way to take care of any issues or concerns that may come up. More

The salesman, manager and finance person that I worked with was very good, informative and worked with me and explained everything to my satisfaction. I moved here from CT and this is my first experience with was very good, informative and worked with me and explained everything to my satisfaction. I moved here from CT and this is my first experience with a car purchase in KY but I will definitely be going back to this dealership and I will ask for the same salesman. I will also recommend him and the dealership to all my friends. More

An absolute great experience buying my new 2012 Hyundai Tuscon. I wanted a graphite gray that no dealership had in the Louisville area. We located one at Glenn Auto mall and they gave us a great price! Not Tuscon. I wanted a graphite gray that no dealership had in the Louisville area. We located one at Glenn Auto mall and they gave us a great price! Not only that they delivered the car to us that DAY! I would recommend them to anyone looking for a car that Glenn Auto Mall sells. I would also highly recommend the Hyundai's and the staff at the Hyundai dealership. Scott Rollins was great to deal with and he followed up promptly after the purchase. The finance person, Brian Smith that we dealt with was equally impressive. He too followed up promptly after the purchase to ensure our satisfaction. Thanks for the great car! My wife and I couldn't be happier. More

I bought an Elantra from Scott Rollins and am very satisfied with the car and the customer service was great. Everyone was friendly and I felt comfortable trading with them as a single woman. They gav satisfied with the car and the customer service was great. Everyone was friendly and I felt comfortable trading with them as a single woman. They gave me a good price on my trade in. I would recommend my friends to do business with Glenn Auto Mall. More