Don Franklin Lexington Buick GMC

Bad Customer Service Submitted credit application spoke one time with someone and no more follow up. They said they would follow up to say what they could or could not do Submitted credit application spoke one time with someone and no more follow up. They said they would follow up to say what they could or could not do and never did. Dealership never tried to help us, did not care to help us, and was more worried about perfect credit than helping. Would definitely take my business now or in the future to another dealership. More

Made a great car even better I had bought a Mustang GT from south Carolina & they shipped it to Glenn automall in Lexington when the car arrived I went to pick it up and met Sale I had bought a Mustang GT from south Carolina & they shipped it to Glenn automall in Lexington when the car arrived I went to pick it up and met Sales Manger Charles Bush He was so nice in getting the car ready for me to take home and seemed just as excited as I was about this car it was the after care you'd expect from someone who sold you the car he was just plain great I but a car from him any day he's just that type of guy , we were talking about this Mustang I bought and what I was Planning on doing with it. I had plans to Modify it with a hood scoop ,tail spoiler ,chin splitter and add the traditional stripe pattern for a Mustang GT , I told Charles I had been shopping around Lexington at aftermarket shops and was disappointed in the Price , what services they offered and was brushed off by one (their loss- My lucky day) Charles said let me hook you up with our guy Stanley Harris from Auto Concepts . I called Stanley a few days later went to his place at Glenns AutoMart with all my wants, Ideals and computer printed pictures of what look I was trying to achieve for my new Car I met Chris Yeast who works with Stanley they both immediately jumped on my band wagon of Mustang Modifications They love a good car as well as I do. making design and color suggestions . what made me decide I had found the right guys was when Stanley pointed out where I was overspending on some of the things I wanted done& that they could take care of it Much cheaper ( I know, I don't believe it either !) BUT TRUE !! The parts came in ,they called and went to work transforming my car into the Beast it is. They took it in 2 stages the add on aftermarket exterior parts and Next the Stripe Design .. a few days later I could not wait anymore and snuck in a day early to check the progress ... There are no words to describe the quality and quantity of work done to my car I just stood there looking at it with my Mouth Open ..I almost couldn't believe I owned this care doing stripe work like that takes such care , such a preciseness Chris and Stanley went to this level that I would call Art." wish they had a place on here for pictures" if you are having any aftermarket things done to your car window tinting, Spoilers, Stereos , Navigation Call Glenn AutoMall and head straight for Stanley & Chris.. you won't be disappointed in the work or the Price More

great service and family oriented My girlfriend and I were very pleased with the service we recieved from sales all the way to management. They took care of us and weighed all options My girlfriend and I were very pleased with the service we recieved from sales all the way to management. They took care of us and weighed all options and guided us to make the best decision. We will recommend them to our friends. More

Amazing They were very helpful in helping me receive exactly what I wanted in my vehicle. They were very professional, and great people to deal with. They were very helpful in helping me receive exactly what I wanted in my vehicle. They were very professional, and great people to deal with. More

Purchase of 2015 Yukon XL Denali My husband and I recently ordered and purchased a 2015 GMC Yukon XL Denali through Glenn GMC. The General Sales Manager RC Hazzard has gone above and My husband and I recently ordered and purchased a 2015 GMC Yukon XL Denali through Glenn GMC. The General Sales Manager RC Hazzard has gone above and beyond with regards to our purchase and any questions we might have. Catarina Kirby was wonderful to deal with, as well. When our Denali came in the roof rails were back ordered. When the came in RC and Catarina knew we were leaving on a road trip later that day. They sent a courier to our home with the roof rails (we live an hour away from Lexington). I would highly recommend working with either of them. More

Our 1st new car!! Awesome experience!! Zack and RC are the best! They were very patient with us because we couldn't make our mind up on which truck we wanted. We came i Awesome experience!! Zack and RC are the best! They were very patient with us because we couldn't make our mind up on which truck we wanted. We came in on Saturday and left so we could think about it. We messaged Zack on Facebook Sunday and by Monday night we were driving our GMC truck home! I highly recommend them!! More

Best car buying experience The guys were amazing at helping find the vehicle I was wanting. Once it arrived they were very helpful with financing and explaining all the trucks f The guys were amazing at helping find the vehicle I was wanting. Once it arrived they were very helpful with financing and explaining all the trucks features. More

"The Man" - Great Business.... I've researched for a while trying to find the right car. After "internet" researching. I decided to contact via internet Shannon Jones Internet Sales I've researched for a while trying to find the right car. After "internet" researching. I decided to contact via internet Shannon Jones Internet Sales at Glenn Auto Mall Pre-Owned. Amazing, within hours i was in a vehicle that i love and had no issues. working a deal, i get twice the mpg and saved $100 dollars a month. This gentleman was very professional. First thing he said to me was "your a combat vet" i said yes, and was very compassionate and helpful towards that. Thank you all and especially to Shannon. i'll always be a Steelers fan Shannon. Can't change that. ;-) Good luck and take care and you'll see me when it's time for another vehicle. More

New Buick Had a great experience with my new Buick Verano purchase. Robert and RC were friendly and efficient and never pushy which resulted in pleasant buyin Had a great experience with my new Buick Verano purchase. Robert and RC were friendly and efficient and never pushy which resulted in pleasant buying experience. More