Don Davis Nissan - Service Center

Good morning, I’ve always received great service from Don Davis, however this time I felt there was a lack of customer service. Ms Cassandra checked me in, however she never came back to give me updates on m Davis, however this time I felt there was a lack of customer service. Ms Cassandra checked me in, however she never came back to give me updates on my vehicle. I had to contact the service manager to get an update. That’s not the service I’m use to receiving. More

Don Davis Auto Group never disappoints. Great customer service. Service advisors are always professional and caring. Great customer service. Service advisors are always professional and caring. More

This service representative was not good at all. He never provided me any updates on my vehicle. I waited a week before contacting him and although he always promised to follow up with me before end He never provided me any updates on my vehicle. I waited a week before contacting him and although he always promised to follow up with me before end of business day, he never did. Instead of him explaining to me that the problem could not be found, he spoke loudly to the cashier next to the one that was tending to me and explained why no problem was found. He was very unprofessional. More

The Customer Service was above awesome my first time visiting the dealership to get recalls done. Everyone was great and got everything that was needed done taken care of. Thank you, visiting the dealership to get recalls done. Everyone was great and got everything that was needed done taken care of. Thank you, More

Associate communicated everything thoroughly, My vehicle was taken care of quickly and on time. Satisfied with the experience. was taken care of quickly and on time. Satisfied with the experience. More

Mauricio has helped me so many times with my car and has made my experiences great at Don Davis. He is very attentive and keeps you informed with your vehicle. made my experiences great at Don Davis. He is very attentive and keeps you informed with your vehicle. More

First time at dealership and had a good experience. Was promptly greeted whe I pulled up. Was promptly greeted whe I pulled up. More

Son muy atentos siempre que voy hacer mi cambio de aceite o cualquier otro chequeo que necesita mi carro . o cualquier otro chequeo que necesita mi carro . More

Great job! Love the atmosphere very helpful and supportive very informative worked with me kept me updated. Love the atmosphere very helpful and supportive very informative worked with me kept me updated. More

Took my car in on a Thurs morning, was told they need about 5 days to diagnose my check engine light. On the following Tues I was told they could not diagnose the car due to it being a Dodge and they don about 5 days to diagnose my check engine light. On the following Tues I was told they could not diagnose the car due to it being a Dodge and they don't have a username password for their machine. They asked if I still wanted an oil change and tire rotation which then took them another 24 hours to complete. Am I really the first person with a dodge to come to your service center? Why did it take 5 days to tell me there was nothing they could do? Beyond frustrating More