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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,316 Reviews

6,316 Reviews of Don Davis Nissan - Service Center

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October 16, 2024

Was there for 3 hours and they check my tires and didn’t put the stem back . More

by mrsearl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Mims
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Don Davis Nissan responded

Hello Mrsearl01, We apologize for any inconvenience this may have caused you. Please allow us to correct the issue. If you would like to call or come in, please ask for Jerry Jackson, he is the service director. Thank you, Monica A

October 16, 2024

Seth was great. I I I I I I I I I I I I I I More

by XANDERBOND173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 16, 2024

He it is very nice profesional and honest he did a wonderful Job thanks for everything More

by Carobana17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 15, 2024

Don Davis Nissan in Arlington has the best personal service I have ever experienced. I took my car there for normal service and I discovered a problem when I got home. I called the service manager and More

by BAGICSKLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry service manager
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 14, 2024

All were helpful. The wait was long, and people in the waiting room were anxious about having appointments which seemed to be ignored. Perhaps fewer appointments shoul More

by GAMMYKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 14, 2024

The service overall was better than expected. They told me exactly what was wrong with my car and provided a recommendation that was great. More

by ranee.mester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 14, 2024

It used to be better. Everything was slowed to the wait being 3-4 hours vs. 1-2 hours before. They also removed snacks due to the new servicing company. I’ve been a client More

by helen_prokhorenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Davidson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Don Davis Nissan responded

Hello Helen, we are circling back and we sincerely apologize for the inconvenience you’ve experienced. This is not the level of service we aim to provide, and we would appreciate the chance to make things right. Please contact our Service Director, Jerry Jackson at 817-588-5364, and we will work to resolve the situation as quickly as possible.

October 14, 2024

dealership took a long time to get into contacts with , had to call around 6 times to get an update More

by Rigosworld05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Don Davis Nissan responded

Hello Rigos, Thank you for sharing your thoughts. We are sorry that your visit to our service department wasn’t a positive one. We strive for excellence, and it seems we missed the mark in your case. We are constantly working to improve and your feedback will help us do just that. Thank you!

October 13, 2024

The service department is knowledgeable, friendly, And easily accessible. The waiting room is very comfortable and cordial with all the snacks. More

by LYNNZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Bassford
Dec 21, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

October 11, 2024

The services were not so great. I made an appointment with Don Davis Nissan in Arlington, TX for an oil change and 4 tires (price match). After 3 hrs the service rep came and advise More

by slwarren34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name of the rep
Dec 13, 2024 -

Don Davis Nissan responded

Hello Slwarren34, we’re sorry for the inconvenience you’ve faced with our service department. We value your feedback and want to ensure we provide the best possible experience for every customer. Please contact our service manager, Jerry Jackson at 817-588-5364, so we can work together to resolve the issue to your satisfaction.

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