Back

Don Davis Nissan - Service Center

Arlington, TX

4.4
6,312 Reviews

6,312 Reviews of Don Davis Nissan - Service Center

Sort by
November 12, 2024

Service was different this time. While it was satisfactory, it was not optimal like it had been in prior visits. When setting up the appointment on-line, it would not allow me to pic More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Don Davis Nissan responded

Hello Andrea, We apologize for any frustration you’ve experienced with our service team. Your feedback is important to us, and we’d love the opportunity to discuss how we can improve. Please reach out to our service manager, Jerry Jackson at 817-588-5364 to help us resolve the situation and regain your trust.

November 12, 2024

This is ENTIRELY too much contact for a simple oil change. I’ve lost track of how many emails & texts I’ve gotten for ratings & surveys. Makes me not want to endure this each time I need minor servi More

by eddie501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Don Davis Nissan responded

Hi Eddie! Thank you for bringing this to our attention. We will reevaluate our processes and hope that we can continue to service your vehicle. If there is anything we can assist with please feel free to contact us. Thank you and Happy Holidays!

November 12, 2024

Unhappy ! I had to call service to get an update on a part that was ordered 3 months ago which was a window frame under warranty parts nor service could give More

by JHAH2101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauricio Marchant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Alonso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christo Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Escobedo
Nov 12, 2024 -

Don Davis Nissan responded

Hello JHAH2101, We’re sorry for the inconvenience you’ve faced with our service department. We value your feedback and want to ensure we provide the best possible experience for every customer. Please contact our service manager, Jerry Jackson at 817-588-5364, so we can work together to resolve the issue to your satisfaction.

November 11, 2024

Awesome staff and very friendly will continue working with them. Might buy my next car with them. More

by STEVENLALEMAN1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Escobedo
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

November 08, 2024

I just like the way they do business and not a long of a wait More

by whoppers123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Neria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miridiam Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

November 07, 2024

Adrian Alonso was very courteous, professional and knowledgeable. He kept me updated on the work being performed on my vehicle and promptly informed me of its completion. More

by tanyamay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

November 07, 2024

Jerry Jackson the service manager is always full of smiles & absolutely knows his dealership. I greatly appreciate him and actually only deal with him when I arrive. I also tell my family & friends to More

by fjgirl75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

November 06, 2024

Very Courteous and knowledgeable, always kept me informed about what was going on with my car. Never have any problems with service my advisor, Always look forward to seeing Sammy More

by CARTER9173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

November 06, 2024

First time oil change anywhere where I was not told I needed a list of items for problems on my vehicle. YEAH!! More

by gmiloudgnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

November 06, 2024

This is a great dealership with unbelievable salesmen. Mr. George is a great sales rep with extensive knowledge of the cars and trucks in which he sales. Mr. George sales vehicles with great enthusiasm an More

by GPAID8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Murry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

...
13
...