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Don Davis Nissan - Service Center

Arlington, TX

4.4
6,383 Reviews

6,383 Reviews of Don Davis Nissan - Service Center

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May 14, 2025

The service department was really nice to me especially Emily she helped me with all my needs More

by jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Flotte
May 14, 2025

He went out of his way to try and assist me. He got to me fast was very informative and got me in and out faster than any other dealership I have gone to. More

by christi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Fist time buying a Nissan Rogue! After 4 months started making a wired sound (passenger side) dropped off my car couple times under warranty and never fixed, my car is out of the man More

by frankmix17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Gomes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Had an appt and was still there 4 hrs. No one kept me on the loop of what was going on. No coupons so it was expensive this time. Drinks tasted like carbonated water. What’s the point in h More

by COTTOSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Frotte
May 15, 2025 -

Don Davis Nissan responded

We sincerely apologize for the experience you had during your recent visit. Waiting four hours for an oil change is unacceptable, especially when you had an appointment. We also regret that you felt out of the loop regarding your service and found the drinks unsatisfactory. Your feedback about the lack of coupons and the overall expense is noted, and we will work to improve these aspects. We value your input and hope to regain your trust in the future. Best, Don Davis Nissan 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 11, 2025

Everyone at Don Davis Nissan is very nice, respectful, and knowledgeable about their Nissan products. More

by Michael Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Don Davis Nissan responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Don Davis Nissan to be nice, respectful, and knowledgeable about our Nissan products. It’s our goal to provide excellent customer service, and your feedback reinforces the hard work our staff puts in every day. We look forward to assisting you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 10, 2025

The communication was great. Chris was able to answer any concern. He was very helpful. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
May 15, 2025 -

Don Davis Nissan responded

Dear David, thank you for your wonderful feedback! We're thrilled to hear that Chris was able to address all your concerns and provide the helpful support you needed. Our team strives to ensure great communication and assistance, and it's rewarding to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 10, 2025

I have no complaints at Tha present time. The staff has been great. Thank you More

by drnickle77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Don Davis Nissan responded

Thank you for your positive feedback on all of our service team members! We're thrilled to hear that you have no complaints and that our staff has been great. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything else we can do to enhance your experience, please let us know! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 10, 2025

Thankful for this location, they are always able to provide a great service! 10/10 More

by miros.98q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Baney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Don Davis Nissan responded

Thank you for your wonderful feedback! We are pleased to hear that you appreciate our location and the great service we strive to provide. Your 10/10 rating motivates us to continue delivering exceptional experiences to all our customers. We look forward to serving you again soon! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 06, 2025

You have helpful and friendly mechanics clean waiting area with refreshments and Charles was a great guy More

by Sjwells1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know anyone else's name
May 09, 2025 -

Don Davis Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you found our mechanics helpful and friendly, and that you enjoyed our clean waiting area with refreshments. It's great to know that Charles and Adrian made a positive impression on you. We strive to provide a welcoming environment and excellent service, and your feedback reaffirms our efforts. We look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

May 06, 2025

I am very grateful to the service department for their determining exactly what was wrong with my Nissan 370 Z hood release mechanism!! I am also very grateful that they got that mechanism replaced, and More

by venndl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarcus Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christo Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Don Davis Nissan responded

Thank you, Denny Venn, for your wonderful review! We're thrilled to hear that our service department effectively diagnosed and replaced the hood release mechanism of your Nissan 370 Z. It's great to know that the hood now closes, opens, and stays closed easily. We appreciate your kind words about Damarcus and our team's professionalism and patience. Your satisfaction is our priority, and we look forward to serving you again in the future! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

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