Don Davis Nissan

Jeff Brubaker, a great Sales Representative Jeff Brubaker helped us buy a new car 5 years ago, and when we called him, he still remembered us! We set an appointment with Jeff and he was waiting Jeff Brubaker helped us buy a new car 5 years ago, and when we called him, he still remembered us! We set an appointment with Jeff and he was waiting for us at the front door when we arrived. He had several vehicles picked out for us (one of them was right off the transport that morning)! He was very helpful and knowledgeable and his delivery review helped us be able to utilize the vehicle's significant new technology right form the start. We hope Jeff is still around when we are ready to purchase our next vehicle More

9TH CAR BOUGHT FROM DON DAVIS THIS IS THE 9TH CAR BOUGHT FROM DON DAVIS WHILE LIVING IN ARLINGTON. WILLIAM GOMES HAS ALWAYS BEEN EXCELLENT IN FINDING JUST WHAT WE WANT AND WORKING THIS IS THE 9TH CAR BOUGHT FROM DON DAVIS WHILE LIVING IN ARLINGTON. WILLIAM GOMES HAS ALWAYS BEEN EXCELLENT IN FINDING JUST WHAT WE WANT AND WORKING AROUND OUR BUSY SCHEDULE TO COMPLETE THE SALE. THE DEALERSHIP IS EXCELLENT IN TAKING CARE OF THE VEHICLES ONCE PURCHASED. WE HAVE LEFT ARLINGTON BUT CONTINUE TO COME BACK DUE TO THE WAY WE ARE TREATED DURING THE SALES AND AFTERWARD WITH SERVICE. More

Nissan Rouge Sport Byron took the time to check every possible finance option to get me the lowest payment possible. He was patient and courteous; without his help I wou Byron took the time to check every possible finance option to get me the lowest payment possible. He was patient and courteous; without his help I wouldn't have been able to get the exact car I wanted. More

Terrible Service Plus Service Gauging I took my 2017 Nissan Maxima into the Don Davis Nissan Service Center to fix the squeaky breaks, but when I picked it up, the breaks were still speaki I took my 2017 Nissan Maxima into the Don Davis Nissan Service Center to fix the squeaky breaks, but when I picked it up, the breaks were still speaking, not as loud but definitely not fixed, so I drove it back to the service area without leaving the dealership parking lot. I waited for about 20 minutes before getting help and then waited longer for a solution after explaining the situation.The Service Manager refused to finish the service and fix my car at that time because the shop was closing in 30 minutes. This was on Saturday, so they wanted to keep my car until Monday. They did offer a loaner car, but I did not have the new insurance card yet and getting to the shop on Monday before they closed was not possible. I took the car in for service on Saturday because it is not posdible to get there before close during the week. Another problem with the Service Manager's reasoning-I watched several cars pull into the service garage while I waited in the waiting area for help. Also, they had my car for over 5 hours and found the time to perform the "complimentary service check", which apparently revealed that my car needed ~$850 in other services that I did not request nor need. I've had the car for only 1 1/2 years and mileage is not high. If they had time inspect my car and would have had time to "fix" anything not covered under warranty or the maintenance plan, they should have had time to fix the break issue that is covered under warranty and the reason for the service visit. They only looked at the rear breaks, not the front breaks. One other thing that does not make sense-The car was parked infront of the new car sales offices when I picked it up, so someone had to drive it from the service garage to that location. If I immediately heard the squeaky breaks when I backed out of the parking spot, the service technician, or the person who drove the car, must have heard the squeaky breaks when he drove it from the service garage to the parking spot infront of the sales offices. This was the worst experience I have ever had with a service center. I would rather drive to Grapevine and have my car serviced at that dealership than use Don Davis Nissan Service Center in Arlington, again. Gerald was nice and tried to help, so I rated the center as a 2 for friendliness. Otherwise, I would have rated all categories as a 1. More

Wonderful experience purchasing my vehicle. Jeff Brubaker is a great salesman. I am pleased with his assistance during my search and purchase of my vehicle. Pleasant and respectful is what thi Jeff Brubaker is a great salesman. I am pleased with his assistance during my search and purchase of my vehicle. Pleasant and respectful is what this man is. Thank you again Jeff. More

Second time buying here! This is my second vehicle I have bought from Don Davis and also the second I bought from Jeff. Both the dealership and Jeff had all the materials I ne This is my second vehicle I have bought from Don Davis and also the second I bought from Jeff. Both the dealership and Jeff had all the materials I needed and Jeff did everything he could to make my truck buying process a success. Thanks Jeff and Don Davis Nissan!! More

Used car buying experience. This is my second purchase from Jeff Brubaker and Don Davis. My first experience was pleasant so when I was in the market for another, I gave them a This is my second purchase from Jeff Brubaker and Don Davis. My first experience was pleasant so when I was in the market for another, I gave them a chance. Since making my first purchase, Jeff has kept in touch to let me know he's still there and interested in making certain I'm satisfied with everything. It's easy to see why Jeff is one Don Davis' most successful sales people, he cares! Keep up the great work, really appreciate the service! More

A long-time customer is "Pleased" again!! A long lasting relationship with an outstanding business is somewhat like a marriage that not just lasts for years, but decades and decades (like my b A long lasting relationship with an outstanding business is somewhat like a marriage that not just lasts for years, but decades and decades (like my beautiful marriage!). I want to thank the entire staff at Don Davis Nissan, including Jason Barling, Matt Howard, Jeff Brubaker and the many others who assisted me recently. Over many years of being a satisfied customer, I encountered a truly 'minor' problem. However this minor issue with me seemed to become the Number 1 item for the above mentioned staff and it was resolved "way and above" my expectations!! I can not thanked them enough and look forward to being their customer for not only years but "decades" to come!! Thank you Jeff for doing more than expected!! More

Not customer oriented This was the 6th Nissan dealership that I had to put up with and let's just say that I'm not impressed. My 2010 Altima had the transmission recall wh This was the 6th Nissan dealership that I had to put up with and let's just say that I'm not impressed. My 2010 Altima had the transmission recall where it was whining quite a bit and when I emailed a service advisor, he just gave me prices and a time frame since I was out of warranty with my car being at 105k miles. Nissan extended the miles to 120k back in 2014..... I told him that it's a CVT, his reply was that he didn't know it was a CVT... Nissan had two engines, the 2.5 L four cylinder and the 3.5 L six cylinder which both have the CVT transmission so you're going to lie about not knowing when your job is to know? I told him that I'll take my business elsewhere and he hardly validated what I told him. All 6 dealerships that I've dealt with, 3 in Houston, and 3 here in the DFW metroplex were rude, didn't want to help, and dragged their feet until it's time to pay. I love the GTR and the wife even approves of buying it if I really want it, but with these type of service, I'm going to bring my business and money elsewhere. Needless to say, I took it to Grubbs Nissan in Euless and they took care of me. I got rid of the car since it had so many issues and went back to Honda to buy an Accord for the meantime. I'll wait for the new Supra to come out in 2020/21 and will buy it then. Honda's reliable and I have yet to get mistreated from the dealership or corporate and Toyota's nothing less than excellent. More

Tyrone Robinson Tyrone was great we were only thinking about getting one car and drove out with two. He got us what we wanted and and was very nice in the process. Tyrone was great we were only thinking about getting one car and drove out with two. He got us what we wanted and and was very nice in the process. He’s also from the same state as my hubby which put the icing on the cake. More