Don Davis Nissan

My experience at Don Davis Nissan I went in for an alignment after hitting a curb and got my oil change while I was there. I was told they were able to straighten the alignment the bes I went in for an alignment after hitting a curb and got my oil change while I was there. I was told they were able to straighten the alignment the best they could and recommended replacing the struts due to it being bent ($1,500). I was told I was good to drive off and could think about having the work done. As I left, my vehicle began to grind and the traction control was flashing, causing it to fishtail. I took it back and the mechanic who test drove it said he felt that when he was driving it too but failed to mention it before I left. This problem was not happening before I took it in. Then a manager (Mr. Wilkins) came out and was persistent on me filing an insurance claim to pay for all the damages to my car. I was reluctant on doing so since I did not want my insurance to go up. He went as far as telling me his wife just died in a car wreck and his insurance didn't go up since she didn't hit anyone. Also, he had to pay for everything, even the cop that went out to tell him she was dead. I'm not saying the guy was lying but it was just a weird situation to be put in. I felt I was being pushed into getting all this since the price of the damages was all over the place as the conversation progressed. When I told him I was going to go home to think about it, he said I could plan on paying about $3,000 worth of damages. He then said it would be ok to drive and that it would only wear down my tires after an hour of telling me I needed to file an insurance claim and me not wanting to do so. It was a very uncomfortable situation. However, Ms. Romero was great from the time I walked in and very helpful throughout the transaction. It was just the conversation with Mr. Wilkins that has made me not want to go back to this place. More

Best seller ever! Even tho I didn't had the best credit, Derrick did everything he could to please me and be able to arrive my home with a new car!!! Even tho I didn't had the best credit, Derrick did everything he could to please me and be able to arrive my home with a new car!!! More

Everything was great! I had to take my vehicle in to get a tire replaced. Everything was handled promptly and I was back on the road as soon as possible. Bianca & the ser I had to take my vehicle in to get a tire replaced. Everything was handled promptly and I was back on the road as soon as possible. Bianca & the service tech did a great job. More

Great Good service always professional great customer service always prompt! Knowledgeable and helpful! Complimentary drinks and donuts! Clean and safe env Good service always professional great customer service always prompt! Knowledgeable and helpful! Complimentary drinks and donuts! Clean and safe environment! Very orderly! I feel good when I leave More

I advisor and technician were AWESOME!! They were awesome due to the huge amount of help they provided me. They answered my questions and simplified them after so I could understand, they pi They were awesome due to the huge amount of help they provided me. They answered my questions and simplified them after so I could understand, they picked up the phone every time I called, they were very patient with me throughout the process of trying to figure out what was wrong and helped me to feel comfortable throughout! More

Great experience My service advisor was Buddy Melvin. He was great from the moment I entered the service bay to the moment I received my keys. BEST SERVICE EVER My service advisor was Buddy Melvin. He was great from the moment I entered the service bay to the moment I received my keys. BEST SERVICE EVER More

Fast service My service advisor was Buddy Melvin. Had a great experince, I was in and out within an hour and a half on busy Saturday. Moreover, Buddy clearly commu My service advisor was Buddy Melvin. Had a great experince, I was in and out within an hour and a half on busy Saturday. Moreover, Buddy clearly commuicated my vehicle report. More

Good job The place was packed, so I knew it would take a little longer than normal. They had to keep the car overnight for diagnostics, but my service advisor The place was packed, so I knew it would take a little longer than normal. They had to keep the car overnight for diagnostics, but my service advisor kept me in the loop about everything. Got a call the next day telling me what they found and that they fixed it, and that it was ready to go. More

Thanks Omar G. Omar Gonzalez was absolutely amazing. I have worked with him in the past and like always he comes through for us. He really took his time and made su Omar Gonzalez was absolutely amazing. I have worked with him in the past and like always he comes through for us. He really took his time and made sure we got the best service available and he also saved us a lot of money. We really appreciate Omar and we will continue to work with him in the future. More

From someone who didn’t think they would be approved When my family was in desperate need of an additional car I went to my Sister in laws father Jose who has worked at Don Davis for years now. He advise When my family was in desperate need of an additional car I went to my Sister in laws father Jose who has worked at Don Davis for years now. He advised us of who to speak to in the car sales department. As soon as we got out of our car we were greeted by Jeff Brubaker. We told him what we were looking for, our budget and who referred us. We were treated like family from the second we arrived. After speaking with Jeff and John Diggs about our options they were able to put me in a 2018 Nissan Sentra and I couldn’t be happier with my brand new car! Thank you so much Jeff and Don davis Nissan for making sure someone like me, who doesn’t have the best credit, was still able to go home in a brand new car. More