Don Davis Nissan

Overall service! I have been bringing my cars in for service for over the past several years. I have always been treated with great respect from their service team an I have been bringing my cars in for service for over the past several years. I have always been treated with great respect from their service team and never been pressured to perform additional services. Yes, they do make suggestions but they offer a time line as to when these services need to be done. This is very refreshing knowing that recommended services do not need to be done ASAP! More

Amazing service Khaleb was amazing! He had excellent customer service and made sure I was taken care of. He was friendly and explained everything to me in detail. Khaleb was amazing! He had excellent customer service and made sure I was taken care of. He was friendly and explained everything to me in detail. More

Always a good experience. I have 40k miles on my Sentra now and have had all the maintenance done at Don Davis Nissan. Gabby Romero is my service coordinator. She is very pro I have 40k miles on my Sentra now and have had all the maintenance done at Don Davis Nissan. Gabby Romero is my service coordinator. She is very professional and customer oriented. Service us usually pretty quick. I am quite pleased. More

Great service! Service was prompt and explained very efficiently, was given the option of taking a rental instead of waiting due to the fact I had to go to work, ove Service was prompt and explained very efficiently, was given the option of taking a rental instead of waiting due to the fact I had to go to work, overall great service More

Great experience as always! Don Davis Nissan is very reliable and takes care of our vehicle. Chris Vasquez is great to work with and treats us fair. They make sure we get the n Don Davis Nissan is very reliable and takes care of our vehicle. Chris Vasquez is great to work with and treats us fair. They make sure we get the necessary work completed but don't try to oversell us. More

Great Logistics From the moment I pull in, everything is set in motion. There was not one moment where I did not where to go or who to talk to. The only con would be From the moment I pull in, everything is set in motion. There was not one moment where I did not where to go or who to talk to. The only con would be the wait, but I am not too bothered as I came in on a holiday weekend with no appointment. Great customer service over all! Rudy, More

Horrendous Communication Made an appointment based on past experience for quicker service. Dropped car off an hour early, expected a phone call same day with results and fix f Made an appointment based on past experience for quicker service. Dropped car off an hour early, expected a phone call same day with results and fix for issue, nothing. Day 2, expected a call, 30 minutes till closing I arrived at service center to check on vehicle. Service advisor Buddy had no time for me and no idea about the vehicle. Informed me that it needed 2 O2 sensors that had to be ordered...could this have not been communicated over the phone to me instead of me having to follow-up? Also, why wasn't this diagnosed when I dropped the car off? Now it's Saturday and parts won't arrive until Monday, who doesn't stock O2 sensors?? Monday comes around, no call or update. Finally, Tuesday afternoon the car is ready. It took almost 4 days to complete an oil change and replace 2 O2 sensors that should have been a 2 hour job max. What was the hold up? The lack of communication is what truly infuriates me. I had no idea where the car was in the process or what was going on. Thankfully we have 3 vehicles so we weren't without, however, this could have been a huge issue as I was out of town through Wednesday. I would like some feedback regarding my issues and hope to speak to management as I find this experience completely unacceptable. More

Great The service was great, but the wait time was extremely long. I ended up being the last one to walk out. Almost all the service staff had left by the t The service was great, but the wait time was extremely long. I ended up being the last one to walk out. Almost all the service staff had left by the time I walked out. More

Fast and reliable service Greeter was friendly and found a service advisor quickly. Carlos told me the expected time and of my service and kept me informed during the process. Greeter was friendly and found a service advisor quickly. Carlos told me the expected time and of my service and kept me informed during the process. Great job. More

First maintenance visit Made my appointment over the internet. Was assigned Khaleb Hill. He was very nice and professional. He let me know when work was started on my car Made my appointment over the internet. Was assigned Khaleb Hill. He was very nice and professional. He let me know when work was started on my car and followed up with me up to the point when all was done, walked me to my car. More