Don Davis Nissan

Return Customer This is the second vehicle I have purchased from Don Davis Nissan as well as from Octavio Lopez. Octavio is helpful, knowledgeable, attentive, and wo This is the second vehicle I have purchased from Don Davis Nissan as well as from Octavio Lopez. Octavio is helpful, knowledgeable, attentive, and works very hard for the customer. It has been a pleasure to work with him twice, and look forward to seeing him again in the future. More

Cocky, disrespectful, and said there was a mandatory up cell Twice I had visited this dealership and both times my service advisor was extremely rude, short, would cut me off in mid-sentence, would not listen to Twice I had visited this dealership and both times my service advisor was extremely rude, short, would cut me off in mid-sentence, would not listen to what I was saying, and try to force me to change fuel filters, which I had already done myself, in order to diagnose a problem that another dealership said did not exist and that the error code that Don Davis found was an old code that had not been cleared out. They were saying that I had a fuel line restriction, and then they changed it to a fuel filter restriction code, so I change the fuel filters myself on my diesel, and while changing them, come to figure it out that the dealership that I just bought the truck from had already changed them. So the truck had two new sets of fuel filters with in a six weeks time. This error had to do with the EGR cooler and now the truck runs like a champ. They just wanted to upsell me the fuel filter change, which was $300, they cost me $85 to do myself. They said they would not diagnose the problem until this had been rectified. I have also been waiting on a part that is apparently backordered now for about 7 weeks. Another issue I had and still have is that the automatic wipers do not work. They said that they took a water hose to it and it worked just fine and that they could not duplicate the problem. Another dealership verified that the windshield was actually aftermarket which is why the automatic wipers would not work. Apparently in order to have automatic wipers working, you have to have a factory windshield which is around $700 to $800. My service advisor would never contact me, I always had to contact him. He never even returned phone calls. I had to get lucky and catch him while he was at his desk. If I ever were to use Don Davis again, I would never use this service rep again. More

GOAT. great customer service, offered me every possible solution to getting a new vehicle. helped me out 110%. she honestly deserves a raise with how she at great customer service, offered me every possible solution to getting a new vehicle. helped me out 110%. she honestly deserves a raise with how she attend me. 10/10 More

Do you want outstanding Service for your Nissan Once again, I'm very impressed with the quality of service I receive at Don Davis Nissan from Luis Hernandez. He never fails to make me feel like a V Once again, I'm very impressed with the quality of service I receive at Don Davis Nissan from Luis Hernandez. He never fails to make me feel like a VIP, and I really appreciate it. I highly recommended this professional for all of your service needs! More

Very Good Gave 4 stars because tire pressure was low on one tire. Sales rep kept me info on needed parts replacements and service eta. I scheduled my service bu Gave 4 stars because tire pressure was low on one tire. Sales rep kept me info on needed parts replacements and service eta. I scheduled my service but it be not matter. 😞 More

Waiting time horrible The take forever just to get oil change way to long!! They never give a status of my car 🚗 and they wait time horrible no good The take forever just to get oil change way to long!! They never give a status of my car 🚗 and they wait time horrible no good More

Noise My 2019 Nissan Kicks was making a very strange noise. I took it in and they were swift in taking care of it. They also provide a rental for me. My 2019 Nissan Kicks was making a very strange noise. I took it in and they were swift in taking care of it. They also provide a rental for me. More

Disappointed I never complain as I am in the service industry and know how some customer can be. However the service department seems to be getting worse every vi I never complain as I am in the service industry and know how some customer can be. However the service department seems to be getting worse every visit. My wife takes her car for oil changes, and it seems every time I get hit up for some other maintenance that is needed. I know its called up-selling but you would think they would keep a record of the scam, I mean the extra services they provided. For example I've been told 3 visits in a row I need an alignment, wich I authorized the first time. I've been told my brake fluid was contaminated and needed flushing, mind you the car was bought brand new and at this point had less than 20k miles. The list goes on and on. Oh and all the supposedly needed services were usually $99.99 Today however top them all. After the oil change I looked under the hood to see what looked like 3 quarts of oil spilled all over the engine front grill. When I confronted the service technician he stated oh yeah it spilled from the oil filter. I replied and you didn't bother clean it up, were you just hoping no one would notice, he had no reply no answer. And dont try to complain to the Service Manager for he never came out and I was told he was to busy. It is now 2:00pm and no car, We brought the car in this morning at 7:30am. Not the way I wanted to spend my Saturday. More

Poor quality of work! I DO NOT trust them with my brakes! I have been a Nissan owner since 1980. My parents, brothers and sisters, my children drives Nissan. I owned a 2013 Juke Nismo, there’s nothing wrong I have been a Nissan owner since 1980. My parents, brothers and sisters, my children drives Nissan. I owned a 2013 Juke Nismo, there’s nothing wrong with my car but kept receiving this coupon for new brake pads discount and I decided to take my car to have brake pads replaced. Before I handle my key over to service agent I told him that my car is in excellent condition please take it for a drive test before performing work on it. 3 1/2 hours later service agent told me my car is ready to go... The total cost was $378.12 ..paid. I drove home but notice this irritated rubbing sound and that’s not all. When I press down on the brake paddle it makes you believe that you have already completed the brake but then press a little harder on the brake paddle it click and the brake paddle went down to the floor. I took it back to the shop 30 minutes later and the service agent took it for a drive and he agree that is not driving right. Two other service agents also took my car for a drive after that and they told me that’s nothing wrong with the work they just did. I told maybe my car being old!!!??? The service advisor said if I can bring car back later next week and will take look at something else. “Something else “??!!!! I don’t want them touch anything else but just fix my brake to normal! I told service advisor to go test out from other Nissan Jukes and get the feel of how the brake should be comparing to mine. He told me they don’t make any more Jukes and don’t have any to test or compare it with. Anyway...he only works there I guess.. he doesn’t know that the parking lot is half full of Jukes!??! By the way ...my car is still in the shop. This is really 😔 sad. ( please have different mechanic work on my brakes). I DO NOT trust this one. Thanks More

Long wait, no service I waited almost 3 hours for an oil change and had to leave without my car getting the oil change. I was not told that the wait would be that long, thi I waited almost 3 hours for an oil change and had to leave without my car getting the oil change. I was not told that the wait would be that long, this was a waste of my time. More