Don Davis Nissan

I have decided to rate my experience with Nissan, due to my recent experience with another dealership for my husbands truck. I hadn't realized how exceptional my experience was until I noticed the many sho my recent experience with another dealership for my husbands truck. I hadn't realized how exceptional my experience was until I noticed the many short comings of this other dealership. I kept telling my husband.."At Nissan they did this or did that." First thing I noticed was chosing the car, we wasted so much time just walking and walking and walking around the car lot. The sales guy kept reading the stickers off the trucks to answer our questions. It was annoying, we could have done that ourselves. At Nissan, the associate I worked with Raza, knew his inventory extremely well and actually had me sit down first and actually conversed with me about exactly what I wanted. I realize now how much time this saved. It only took him a few minutes to get the keys of the perfect vehicle I described. At the other dealership after searching and searching, in the heat I may add, we finally went inside and the associate had to look in the system, only to find the color my husband wanted, wasn't available. At Nissan, once I chose my car, Raza quickly did the paperwork and handed me off to Heracio. I can honestly say the whole process took about two hours. The other dealership, took a total of 3 days, driving back and forth to fill out more and more paperwork and get the car detailed. Once we actually had the truck, my husband had to figure out all the devices in the car himself. At Nissan, Raza set up everything for me. Bluetooth, even took the time to set my radio dial. My husband still doesn't know how to use his Bluetooth. After my husbands experience, I see how at Nissan I was truely taken care of. I will never buy a car anywhere else! More

My buying experience was excellent. I could have ask for anything else. The salesman & managers were great. Everyone was so nice. I would recommend this dealership for the purchase of a new car but not f anything else. The salesman & managers were great. Everyone was so nice. I would recommend this dealership for the purchase of a new car but not for service. My issue is with the service department. I purchase my car a few months ago. My problem with the 2012 maxima is that I have enough space between my front bumper & headlight that I can put my baby finger thru. Also my rear bump is not line up correctly. It sticks out a little. I ask the salesman and he said it was normal. After owning the car these 2 things really bother me so I decided to take it into service. The service guy told me that someone had hit my bumper front & back but then I told him that it was like that when I purchase the car. Then his story change to it is normal. So I decided to look at other new maxima on the car lot and it is not normal. I'm still trying to get this issue resolve. My advice is to make sure you look over the entire car & if its something that doesn't look right don't purchase the car. Because the service department will find any reason not to correct the problem. Other than the front & rear bumper issue I love the performance that this car delivers. More

My experience in purchasing a new car with Nissan was great. Faraz made the experience even greater. The first car my husband and I brought was for my daughter. My husband hadd found a car on the Nissan great. Faraz made the experience even greater. The first car my husband and I brought was for my daughter. My husband hadd found a car on the Nissan web site and he was referred to Faraz to handle his sale process. When we got to the dealer ship Faraz was very pleasant to work with. He was not pushes nor did he try to sale us a car we did not like. We told him what we were looking for and he found a use car in our price range now my daughter is very happy with her car. I was so please with his service that I decided when I buy my new car it would be from Nissan. I told Faraz that I liked the 2012 Nissan Murano and that I would be back sometime in July or August to maybe purchase one and he informed me that the Fourth of July weekend would be a great time to purchase because they would be having great deals around that time. When I came back during the Fourth of July weekend I asked for Faraz and he was able to get me a great deal on the 2012 Nissan Murano. I was a Honda person. My last 3 cars were purchased from Honda. I never thought I would switch dealership until my experience with Nissan with Faraz as my sales person. His friendly service was awesome. Now I am a Nissan person. I love the smooth and powerful drive of my Nissan Murano. More

The sales staff was very helpful, but not pushy. I have bought 4 cars in the last 2 years, including this one. I was dissatified with the purchases from the other three dealers I dealt with, which are loc bought 4 cars in the last 2 years, including this one. I was dissatified with the purchases from the other three dealers I dealt with, which are located in Lubbock. One of them in particular I felt like I was lied to and really taken advantage of. All were manufacturer's dealers. I made the purchase for a 2011 Nissan Armada from Don Davis Nissan by telephone here in Lubbock. Del Bick was very helpful through several phone calls, and the price was reasonable. When we got to Arlington to buy the car Del was very nice, the car was as presented to me on the phone and on the internet, and my trade in amount was what they quoted me based on my phone description of the car I was trading. It was a pleasant experience with no surprises, and the Armada is an excellent vehicle. More

We would recommend Don Davis Nissan to anyone looking to buy a new/used car. The customer service we received was outstanding. We were greeted by our salesman, David Kenoly, as soon as we parked. He was v buy a new/used car. The customer service we received was outstanding. We were greeted by our salesman, David Kenoly, as soon as we parked. He was very friendly, prompt on all of our requests, and extremely knowledgeable about the vehicles. David and the finance team worked hours to ensure we received the best price on a brand new 2012 Juke and the best value for our trade in. Our overall experience at Don Davis Nissan exceeded our expectations and we will be coming back for our next purchase. More

My cousin and uncle referred me to Faraz at Don Davis Nissan. I am very picky and take my time even buying a shirt. Faraz was very patient with me and not just let me test drive a Nissan Altima but also Nissan. I am very picky and take my time even buying a shirt. Faraz was very patient with me and not just let me test drive a Nissan Altima but also used Toyota Camry, Honda Accord and a Ford Fusion that were also available at their dealership. My wife and I liked Dodge Charger a lot and when we requested, he brought over a barely used Dodge Charger from Don Davis Dodge to let us test drive. We fell in love with that car. Finally I bought a brand new Dodge Charger from Don Davis Dodge a few days later. I made sure Faraz was there during my purchase. John Rogers and the manager Patrick were also very helpful and patient with me. John Rogers was nice enough to split the deal with Faraz on my request. I think I got a steal with all the discounts that I got. Now I just keep falling in love over and over with my 2012 Dodge Charger SXT every time I drive it. More

Buying a car from Don Davis Auto Group with Jeff helping me - was the easiest, most pleasant buying experience I have ever had. Jeff is very friendly and very knowledgeable. He knew exactly what I was look me - was the easiest, most pleasant buying experience I have ever had. Jeff is very friendly and very knowledgeable. He knew exactly what I was looking for - I am extremely pleased with new "used" car ! I will be buying all of my future vehicles from Don Davis. I know from experience, you cannot find better service anywhere! More

Great shopping experience! Fast, efficient service and friendly salesman! Oscar was outstanding! Thanks for a great car-buying deal! We will definitely shop here again! friendly salesman! Oscar was outstanding! Thanks for a great car-buying deal! We will definitely shop here again! More

purchaced a truck from don davis in 2008 it was a good purchaced a truck from don davis in 2008 it was a good experience so, I thought I would look at the nissan rogue called several times to enquire abou purchaced a truck from don davis in 2008 it was a good experience so, I thought I would look at the nissan rogue called several times to enquire about sales adds only to get told that they were no longer available. talked to sales manager he was not very helpful. saw another add a few weeks later, called spoke to jake warren he was receptive so I made an appointment. jake showed us the car ,test drove it and listened to all our concerns no pressure whatsoever. got an ok deal but I dont think I got all the incentives available. but pleased with the car and service from jake warren. More

Well i have nothing at all to say bad about this dealership. Marvin Miller was my sells man. I also met Matt. He is the manager of the used car department. BOTH ARE Very friendly, informative, profe dealership. Marvin Miller was my sells man. I also met Matt. He is the manager of the used car department. BOTH ARE Very friendly, informative, professionally dressed individuals. When i need oil changes or service etc i only go to Jose. He gets the job done on time, accurate, and 100 percent RIGHT. I get treated like family etc here at this dealership. WHICH is very important to me, those companies etc get 110 percent of my business. I plan to be a customer of this dealership for life. thanks USAF AIC Marvin Sidebottom (RET) More