Don Beyer Volvo

The Best of the best. I knew nothing about Don Beyer Volvo before driving into the lot but it was so easy and such a pleasant experience . I had a car in mind but wasn't qu I knew nothing about Don Beyer Volvo before driving into the lot but it was so easy and such a pleasant experience . I had a car in mind but wasn't quite sure what it was. Deborah Micocci took such good care of me and I could not be happier with my new Volvo. What a ride! I will recommend Don Beyer Volvo to my friends and family and will absolutely return for my next auto purchase. More

electrical problem - dead battery My car would not start. I was able to jump it and Chris said to bring it in immediately. They took it right in and quickly diagnosed and fixed the pro My car would not start. I was able to jump it and Chris said to bring it in immediately. They took it right in and quickly diagnosed and fixed the problem, as well as catching the need for a safety inspection. I had the car back in a few hours. More

The staff at Don Beyer delivers outstanding customer service I applaud the customer service at Don Beyer Volvo. I tell my friends that the customer service is outstanding. I am always happy to see the staff, K I applaud the customer service at Don Beyer Volvo. I tell my friends that the customer service is outstanding. I am always happy to see the staff, Kevin, Gene, etc. because they are always upbeat and caring. However, I am always sad to get the bill because of the cost of maintaining my 1997 Volvo especially at a dealership. I think that life long Volvo customers (already owned another volvo until I bought the '97 at Don Beyer) should receive some sort of discount on service. Isn't your slogan "Volvo for Life"? I was so very sorry to learn of Cesar's passing. He was one of the reasons I went to Don Beyer all these years to get my car serviced. I cried when I learned he died. He was with me during my 1980 Volvo, one husband, two boyfriends, and my 1997 Volvo. He was my friend.and it is such a loss and a void for all of us. More

Simple process Nice that there is no price haggling: the listed price is what you get - that can be a real drag at other dealerships. Also nice that trade is a separ Nice that there is no price haggling: the listed price is what you get - that can be a real drag at other dealerships. Also nice that trade is a separate transaction so it doesn't cloud the purchase process. More

Takin' Care of my old Volvo Bought my 1990 240 DL wagon from Don Beyer and have had it faithfully serviced there for 25 years. Mileage approaching 350K miles. It's a testament Bought my 1990 240 DL wagon from Don Beyer and have had it faithfully serviced there for 25 years. Mileage approaching 350K miles. It's a testament to the quality and dedication of a long list of service advisors and mechanics over the years to include today's team of Will Hurdle and Matt. Many thx and anticipating many more miles. More

Team effort to keep my S80 running like new My service advocate was with another Volvo owner when I showed up for my service appointment. One of his colleagues asked if he could get me started. My service advocate was with another Volvo owner when I showed up for my service appointment. One of his colleagues asked if he could get me started. That's a real team effort! Go Team Don Beyer! Go Volvo! Go Nats! More

Outstanding This visit was the far the best overall experience ever at Don Byer. Before then I had considered switching dealership for service, but this visit mad This visit was the far the best overall experience ever at Don Byer. Before then I had considered switching dealership for service, but this visit made up for all the others. The service advisor was respectful and considerate and actually listened when I explained something I wanted checked. Also, my last few visits took more than 2.5 hours each time. In contrast, this visit was quick and another service person even came into the waiting room to explain what work was done and how much longer I had to wait. The customer service delivered by two individuals was outstanding. Also, even the check out experience was more pleasant. More

Warranty visit for my V70 This was our first visit with Gene as our service representative, since Chris moved over to KIA. All Warranty work was done above and beyond our expe This was our first visit with Gene as our service representative, since Chris moved over to KIA. All Warranty work was done above and beyond our expectations. We were kept advised as to the work being done, and provided with options. Definitely made us feel as if we were part of the team. The car was returned to us in far better condition than we left it in, including a much appreciated wash of all the road chemicals left from a difficult winter. More

Volvo Service January 2015 Outstanding and prompt service. Worth the distance! Will led a troubleshooting event and when he didn't not come up with a definite cause, he did no Outstanding and prompt service. Worth the distance! Will led a troubleshooting event and when he didn't not come up with a definite cause, he did not push a parts replacement solution. More

Courteous and Professional A very professional dealership that wants to make the customer happy. They stand behind the brand and treat customers with respect. Very pleasant expe A very professional dealership that wants to make the customer happy. They stand behind the brand and treat customers with respect. Very pleasant experience with our 2nd purchase from Don Beyer Volvo Falls Church. More