
Dolan Toyota
Reno, NV
Filter Reviews by Keyword
By Type
1,170 Reviews of Dolan Toyota
Excellent purchasing experience overall. Both sales and finance staff performed in a most professional yet friendly manner. I have now bought two new Toyotas from this dealership within the last year and finance staff performed in a most professional yet friendly manner. I have now bought two new Toyotas from this dealership within the last year and they have changed my expectation of a car purchase from one that was highly negative to one of truly positive characteristics. Great job by one and all! More
Beth Pollard have made buying a toyota tundra perfect. We have always been a Chevy family but because of Beth Pollard this family and all our extended families will be buying Toyotas. Thank you Beth for your have always been a Chevy family but because of Beth Pollard this family and all our extended families will be buying Toyotas. Thank you Beth for your awesome customer service and your knowledge of the product and finances. We appreciate all that you did for us. More
I just had a good time there and they took such good care of all of my needs. They told me that I might want to upgrade to a Tundra to get out of my Toyota Tacoma access cab. They say that there is such a of all of my needs. They told me that I might want to upgrade to a Tundra to get out of my Toyota Tacoma access cab. They say that there is such a high market value on them so lets see if this is right and I can get into a Tundra instead. If I do, I will probably never buy another vehicle again as Toyota's run forever if you take care of them. I know about Toyota's as I have own two of them in the past and was very pleased with both of them. Found out just how much wood one can put into the back of a two wheel drive truck, like a cord. Kind of makes it sage in the back, but it still got me home in one piece and never had any problems with it. More
Friendly people and a low pressure sales environment. We didn't have to fight to get what we wanted. We are very satisfied with the overall experience. didn't have to fight to get what we wanted. We are very satisfied with the overall experience. More
We were very impressed with the dealership and everyone who works there. Hadie was especially helpful to us I don't think we have ever had such wonderful instruction given to us on purchasing our new Hybr who works there. Hadie was especially helpful to us I don't think we have ever had such wonderful instruction given to us on purchasing our new Hybrid car. We were very comfortable driving away with our new Hybrid and we surely appreciate all the patience Hadie showed us. This gave us a new perspective of car dealers. We had an awesome experience! Thank you! More
We went in to see about a new car. We had our grandsons with us and the salesperson couldn't have been more accomodating. The length of time after paperwork was completed was a little long, beings as we n with us and the salesperson couldn't have been more accomodating. The length of time after paperwork was completed was a little long, beings as we needed to get all of our belongings out of the old car. We had brand new snow tires on our old vehicle and they allowed us to take them home, switching them with the tires we had at home. We have bought our last 3 cars from Reno Toyota, and have always had a great experience. More
Hadie did an excellent job seeing our purchase through. Several things beyond his control happened with this sale but he remained composed, patient, and helpful throughout his sale. We were very impressed Several things beyond his control happened with this sale but he remained composed, patient, and helpful throughout his sale. We were very impressed with his honesty and communication. We had a great experience all in all and would recommend Hadie and Reno Toyota to anyone looking for a car! More
We worked with Craig Burkham over a course of three visits, which seems to annoy most car salesmen but had no affect on Mr. Burkham's attitude. He listened to what we wanted and what we were willing to visits, which seems to annoy most car salesmen but had no affect on Mr. Burkham's attitude. He listened to what we wanted and what we were willing to accept and helped us reach our financial goal. Low pressure, friendly, and very patient. We ended up purchasing a Rav4 for a great price and within the parameters that my wife and I set for ourselves. Both Craig and DJ worked with us until we were happy with the deal offered. I would recommend working with either of these two. This was our first car purchase and everyone we knew warned us about their own poor experiences with buying a car. We went in expecting the worst and left extremely happy, so much so that I am taking the time to write this review and publicly thank Craig Burkham, DJ Stacey, and Richard Gardner for our new car and fair treatment, Thanks! More
Warren was very easy to work with. He allowed the product to sale itself. Did not feel pressured nor misled. Warren just honestly and simply addressed each question and then responed with a fair counter-of to sale itself. Did not feel pressured nor misled. Warren just honestly and simply addressed each question and then responed with a fair counter-offer. That's all we want from a Dealer. More
Since we live out of the area Warren worked with us using email and phone. Wen we went to the dealership warren really went out of his way to give us good service, as did everyone there. The car we wanted ha email and phone. Wen we went to the dealership warren really went out of his way to give us good service, as did everyone there. The car we wanted had been sold just an hour before we got there Warren found another and had it waiting for us when we arrived, now that is great customer service. Everyone asked to help us when we were waiting for one reason or another. The car we purchased was ready for us to drive home. Thank you Warren and team. More