Dolan Toyota

I purchased a used 2013 Toyota Sienna AWD in November of 2013. The vehicle was one of the dealership's fleet vehicles and already had nearly 33,000 miles on it. I believe I got a very fair price on this veh 2013. The vehicle was one of the dealership's fleet vehicles and already had nearly 33,000 miles on it. I believe I got a very fair price on this vehicle. I live in Reno, NV and was looking at dealerships as far west as San Francisco and as far east as Salt Lake City. I did not mind driving to get the best price, but as it turned out I found the best price in my home town. Casey White was my salesman and was so patient with me and helped me find the right vehicle to fit my needs. I was in no hurry to buy my car. I had a Honda CR-V that was still in great shape so I wasn't interested in buying a car immediately. I wanted to wait to find the one that find all of my criteria. I was very particular. I wanted an AWD minivan to accommodate growing family and the weather of our city. I preferred it to be steel grey in color and wanted a tow package to pull our tent trailer. Casey found us a vehicle with all of those features and though it did not have the tow package they agreed to add that on as part of the sales agreement at a very fair price. I have had previous history working with their service department on an older vehicle I owned 7 years ago and my experience was exceptional! I'm happy to have another Toyota and look forward to have my car serviced here again. I would recommend Reno Toyota and the Dolan Auto Group. I would recommend using the Reno Toyota Service Department and I would recommend asking for Casey White as your sales person. I have never had anything but good experiences here and love the newly remodeled dealership! More

Excellent customer service and knowledgable sales staff. Every employee I came in contact with really treated me with with VIP service. There was absolutely no pressure to buy and they found the truck I wan Every employee I came in contact with really treated me with with VIP service. There was absolutely no pressure to buy and they found the truck I wanted to purchase. I will be a returning customer! More

Casey White and the entire Reno Toyota staff were all very friendly and helpful. From the moment we stepped out of our car we were treated like family. Casey spoke to us like we were friends instead of very friendly and helpful. From the moment we stepped out of our car we were treated like family. Casey spoke to us like we were friends instead of just customers. He listened to what we had to say and never tried to push anything we weren't clearly interested in. He stayed well within our budget and helped us make a great deal on a great car. Since we were buying a used car he gave us full details on the vehicle we were interested in. The service department gave our car a full inspection and made sure it was spotless before we even sat in it. Casey followed up with a phone call a few days after, making me feel very appreciated. My family and I have always owned Toyotas and as long as I live in or near Reno I will continue to be a customer there and to continue to recommend them to my friends and family. More

Our purchase of a 2013 Highlander was our 9th new car purchase. This was by far our most pleasant experience buying a new car! John Chavez explained features of the car and was low keyed with no pressur purchase. This was by far our most pleasant experience buying a new car! John Chavez explained features of the car and was low keyed with no pressure. He was well informed. Jeremy Parke completed the transaction in a similar manner. A pleasant surprise at the completion, Brady Dolan the general manager thanked us for purchasing a Toyota from Reno Toyota! We would recommend going to Toyota if you are interested in purchasing a car. More

This is our forth car purchase from this dealership. Every time it has been extremely pleasant. The dealership also donates and gives so much back to the community. Every time it has been extremely pleasant. The dealership also donates and gives so much back to the community. More

Very easy process. Low pressure and simple approach. After buying 10 new cars this by far was the least amount of pressure I have felt at a dealership. Would definitely go back! After buying 10 new cars this by far was the least amount of pressure I have felt at a dealership. Would definitely go back! More

Beth was the first one to help us when we arrived at the dealership. We knew what car we wanted already, having seen it online, and she found it for us and we agreed on a fair deal together. It had just arr dealership. We knew what car we wanted already, having seen it online, and she found it for us and we agreed on a fair deal together. It had just arrived two days prior, so the car had not been through the complete 75 point inspection or detail so we had to leave it there and wait for her call. Two days later we picked up the car and it looked terrific! New tires, full of gas, so shiny. We usually stick to Craigslist when we buy a car but this time we went to Reno Toyota and I am glad we did! More

Jordan was very friendly and worked hard to make sure I got best the deal possible. I never felt pressured and confidence in his ability to make it happen was refreshing. It a certain personality to make p got best the deal possible. I never felt pressured and confidence in his ability to make it happen was refreshing. It a certain personality to make people at ease he has what it takes. Everyone met was very helpful. More

I came here because the reputation this company has in giving back to our community, especially to local schools. Tim Muniz was my sales person and he was outstanding! I will definitely come back to thi giving back to our community, especially to local schools. Tim Muniz was my sales person and he was outstanding! I will definitely come back to this dealership again! More

As a woman on my own I was nervous about dealing with aggressive and overbearing salespeople. I had a very good experience with Jen, who was professional, informative and very knowledgeable. She was no aggressive and overbearing salespeople. I had a very good experience with Jen, who was professional, informative and very knowledgeable. She was not at all pushy, and it made the car buying experience a pleasure instead of the ordeal I was anticipating. I would recommend her to anyone I know in the market for a vehicle. More