Dirito Brothers Walnut Creek Volkswagen - Service Center

100K servuce Angelo was great and the service went great, they were timely and friendly. The place was clean and they had good coffee for us. I would recommend you Angelo was great and the service went great, they were timely and friendly. The place was clean and they had good coffee for us. I would recommend your place to someone else. More

My service call was a warranty service A Decal for air bag was missing on interior of my new car. The item was replaced in a timely manner. They didn't have one of the correct parts so A Decal for air bag was missing on interior of my new car. The item was replaced in a timely manner. They didn't have one of the correct parts so we re-scheduled for the following day and the repair was made. More

communicated well but slow Customer service was good, but seemed that with a 7am appointment, the service should have been complete by 8 or 9am instead of 1:30...when I asked if Customer service was good, but seemed that with a 7am appointment, the service should have been complete by 8 or 9am instead of 1:30...when I asked if could be complete (simply a software update) by 11:30, I was told it would take the full day....maybe a recall was not a top priority. Maybe I should have waited there for completion or maybe I should have waited there and it would have been a priority... More

Easy as could be! I dropped my car off at my appointment time and was out of there in about 5 minutes. They paid for an uber home. Angelo texted a couple of hours lat I dropped my car off at my appointment time and was out of there in about 5 minutes. They paid for an uber home. Angelo texted a couple of hours later and pick up was a breeze, I have the Volkswagen Care maintenance which probably made this easier. Angelo went over the detailed of he service with me and pointed out that they found a nail in my tire. They took care of that for me too! Overall a great experience. More

Help solve problem I appreciate Service representative Angelo! He very friendly and helpers.every time i come hto service he help me find problem and reduce price , even I appreciate Service representative Angelo! He very friendly and helpers.every time i come hto service he help me find problem and reduce price , even service to home and back. More

Great service I am satisfied with the service we received at Dirito Brothers Walnut Creek. Thomas made sure all of our service need were fulfilled and the car feel I am satisfied with the service we received at Dirito Brothers Walnut Creek. Thomas made sure all of our service need were fulfilled and the car feel so much better on the road. More

Excellent service as usual Appreciate Dirito Bros. VW service department for alway taking great care of my car. Good communication, prompt, and reliable. I know that when they Appreciate Dirito Bros. VW service department for alway taking great care of my car. Good communication, prompt, and reliable. I know that when they work on my car, it’ll be done right. More

Excellent exprience Jonas, service advisor was very kind and treat me well. the fix took around 1 week, He gave me the rent car and I do not have any issue while the car Jonas, service advisor was very kind and treat me well. the fix took around 1 week, He gave me the rent car and I do not have any issue while the car is fixed More

service due to a recall I am very satisfied and am particularly happy that they open at 6 am. The staff is very friendly and prompt. The followup was great. I am very satisfied and am particularly happy that they open at 6 am. The staff is very friendly and prompt. The followup was great. More

Considerate Convenient, considerate, convivial. Concentrated, covariant, correct, cogent, collegial, consistent, compelling, coherent, concurrent, compact, contra Convenient, considerate, convivial. Concentrated, covariant, correct, cogent, collegial, consistent, compelling, coherent, concurrent, compact, contractual, contented, concrete, concentric, cost controlled, credible, clever, clean, coffee comforted, Cool. More