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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,042 Reviews

3,043 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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July 14, 2018

Scheduled Maintenance Scheduled maintenance was performed. Serviceman was helpful and answered all my questions. He was polite. The wait for my car was in pleasant surround More

by JMARTIN67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Christobal
Jul 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review!

July 14, 2018

40k check up Kevin helped explain exactly what they did to my car and explained if any issues occurred to come back and they’ll take care of it. More

by MITRACAMILLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear it, thank you!

July 14, 2018

Service department Excellent service, specially service advisories Kevin. Handle my car very skill and explain the Next process I need to follow up the service. Than More

by JOEALEUNG777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dirito Brothers Volkswagen
Jul 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much!

July 14, 2018

Regular service visit Angelo went above and beyond to make my journey great from beginning to end to the dealer for my Passat’s regular service, thank you . More

by LVUIVANIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Christobal
Jul 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the kind review about Angelo's service!

July 13, 2018

Kevin Huber Nr. 1 Kevin Huber is the nicest kindest person in your Company. He has always answers my questions. Understand seniors (like me). And I never feel like I More

by RosaCaldwell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this thoughtful review!

July 13, 2018

50K service and radio replacement Everybody was fabulous and the service was done lightening fast! I purchased my car last year and it was my first Volkswagen. Your dealership has More

by Suzanne465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob and Shannon
Jul 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Suzanne, we appreciate your business!

July 13, 2018

80,000 mile service excellent service and information. Jonas was quick to reply to my inquiries and left messages & texts. He was very pleasant to work with and quite t More

by cinellidream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jonas
Jul 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the great review!

July 13, 2018

Exceptional Customer Care The Dorito team always go above and beyond to make you feel part of the family! They are experts in all aspects of Volkswagen! Thank you! More

by LIL33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Leslie, Marsha , Marc Venturella
Jul 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

July 12, 2018

Radiator fluid leak from under my car. I've dealt with Kevin Hubert the majority of time I've had my car. Great guy that always anticipated my needs while my car was being serviced. Work wa More

by calibre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Kevin has been providing you with excellent service!

July 12, 2018

Scheduled service on two cars Shannon Sousa helped me with getting scheduled service done on two vehicles. She was outstanding: friendly, competent, efficient in addressing my need More

by KENNETH.HEATON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirito Brothers Volkswagen
Jul 12, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this thoughtful review!

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