Dirito Brothers Walnut Creek Volkswagen - Service Center

Scheduled Maintenance Scheduled maintenance was performed. Serviceman was helpful and answered all my questions. He was polite. The wait for my car was in pleasant surround Scheduled maintenance was performed. Serviceman was helpful and answered all my questions. He was polite. The wait for my car was in pleasant surroundings and the time I had to wait was what the serviceman said it would be. More

40k check up Kevin helped explain exactly what they did to my car and explained if any issues occurred to come back and they’ll take care of it. Kevin helped explain exactly what they did to my car and explained if any issues occurred to come back and they’ll take care of it. More

Service department Excellent service, specially service advisories Kevin. Handle my car very skill and explain the Next process I need to follow up the service. Than Excellent service, specially service advisories Kevin. Handle my car very skill and explain the Next process I need to follow up the service. Thank you More

Regular service visit Angelo went above and beyond to make my journey great from beginning to end to the dealer for my Passat’s regular service, thank you . Angelo went above and beyond to make my journey great from beginning to end to the dealer for my Passat’s regular service, thank you . More

Kevin Huber Nr. 1 Kevin Huber is the nicest kindest person in your Company. He has always answers my questions. Understand seniors (like me). And I never feel like I Kevin Huber is the nicest kindest person in your Company. He has always answers my questions. Understand seniors (like me). And I never feel like I bother him with my concerns about my car and sometimes no doubt silly questions. Keep him happy as your employee !!!! Rosa Caldwell More

50K service and radio replacement Everybody was fabulous and the service was done lightening fast! I purchased my car last year and it was my first Volkswagen. Your dealership has Everybody was fabulous and the service was done lightening fast! I purchased my car last year and it was my first Volkswagen. Your dealership has made it an awesome experience. Thank you! More

80,000 mile service excellent service and information. Jonas was quick to reply to my inquiries and left messages & texts. He was very pleasant to work with and quite t excellent service and information. Jonas was quick to reply to my inquiries and left messages & texts. He was very pleasant to work with and quite thorough. More

Exceptional Customer Care The Dorito team always go above and beyond to make you feel part of the family! They are experts in all aspects of Volkswagen! Thank you! The Dorito team always go above and beyond to make you feel part of the family! They are experts in all aspects of Volkswagen! Thank you! More

Radiator fluid leak from under my car. I've dealt with Kevin Hubert the majority of time I've had my car. Great guy that always anticipated my needs while my car was being serviced. Work wa I've dealt with Kevin Hubert the majority of time I've had my car. Great guy that always anticipated my needs while my car was being serviced. Work was thorough where it fixed some problems on my car I thought was unrelated. Thanks to Kevin and the people that worked on my car. More

Scheduled service on two cars Shannon Sousa helped me with getting scheduled service done on two vehicles. She was outstanding: friendly, competent, efficient in addressing my need Shannon Sousa helped me with getting scheduled service done on two vehicles. She was outstanding: friendly, competent, efficient in addressing my needs and getting me back on my way. All of the staff is friendly and courteous. I love the conversations with the shuttle drivers as well. I'll definitely go back! More