Dirito Brothers Walnut Creek Volkswagen - Service Center

Thumbs up Great customer service and quality work. They really care about their customers. It's always a pleasure to do business with the Dirito Brothers of Wal Great customer service and quality work. They really care about their customers. It's always a pleasure to do business with the Dirito Brothers of Walnut Creek. More

Excellent Customer Service This was my first time using Dirito Brothers Service Center and I couldn't be happier with my experience. I made my appointment to have a seat belt r This was my first time using Dirito Brothers Service Center and I couldn't be happier with my experience. I made my appointment to have a seat belt repaired very easily and quickly over the phone. I brought my car to the service center and was greeted by a friendly employee who gave me clear instructions of where I needed to go next. Once inside, I was pleasantly greeted by Kevin who competently explained what was required to fix my car. Over the next two days, I received timely updates on when the car would be ready for pick-up. It was a five-star experience from start to finish. More

Kevin was GREAT! Kevin and the team did a great job fitting me in and taking care of my car's needs. They made sure all my questions were answered. Kevin and the team did a great job fitting me in and taking care of my car's needs. They made sure all my questions were answered. More

Last visit Excellent services, professional staff, location, transportation services make Dirito Brothers Walnut Creek Volkswagen service center the first choic Excellent services, professional staff, location, transportation services make Dirito Brothers Walnut Creek Volkswagen service center the first choice. Special thanks to Kevin for his help during last visit More

Danny - A Great Service Associate Danny was very helpful in the service department. He was very understanding when I was confused about my 60k service. My car was ready to be picked up Danny was very helpful in the service department. He was very understanding when I was confused about my 60k service. My car was ready to be picked up in the early afternoon! More

Great Service Easy to make an appointment. Didn’t have to wait long to see my service advisor. Kept me informed throughout the day. Vehicle was finished earlier tha Easy to make an appointment. Didn’t have to wait long to see my service advisor. Kept me informed throughout the day. Vehicle was finished earlier than promised. More

Momentum Auto Group Got serviced here since the VW Momentum in Fairfield unexpected shut down. Service was way better than in Fairfield. Danny was straight forward with w Got serviced here since the VW Momentum in Fairfield unexpected shut down. Service was way better than in Fairfield. Danny was straight forward with what needed to be done and was very helpful during the whole process. More

Had a recall on the car, and leaking coolant. I have always had good experiences with this dealership. As always they were very clear and upfront about everything, making sure I knew what they wer I have always had good experiences with this dealership. As always they were very clear and upfront about everything, making sure I knew what they were talking about before I left. I was told the moment they found that my car would take longer than expected, and informed the moment it was ready. Going to a dealer has always been more expensive than going to my local mechanic but it's always been worth the price. More

Effortless and easy The service advisors always listen to what the customer says and makes gives the best possible solutions the the problem. They also make sure that the The service advisors always listen to what the customer says and makes gives the best possible solutions the the problem. They also make sure that the work required is completed, and done correctly with little to no faults. You should be able to bring your car here with confidence and know that you are getting the best service in this area. More

Seamless 40k service was efficiently completed. The online appointment setting was great tool. Everything that was being done on my car was explained fully an 40k service was efficiently completed. The online appointment setting was great tool. Everything that was being done on my car was explained fully and all questions were answered More