Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,879 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Stud Service Advisor Kevin never ceases to amaze me with his knowledge of my GTI. His advice and guidance saves me money and keeps my ride on the road. I love this guy!! Kevin never ceases to amaze me with his knowledge of my GTI. His advice and guidance saves me money and keeps my ride on the road. I love this guy!! More
Great job by Jonas! Jonas, took great care of me! He had me in and out in no time and I really like being texted when the car is ready for pick up. they had it waiting fo Jonas, took great care of me! He had me in and out in no time and I really like being texted when the car is ready for pick up. they had it waiting for me, check out also very fast. Keep up the good work. More
Great fast, easy service Make an appointment, show up, and all goes smoothly with a smile. Nice clean dealership. Easy access in and out from dealership. Jonas was great. Make an appointment, show up, and all goes smoothly with a smile. Nice clean dealership. Easy access in and out from dealership. Jonas was great. More
Went in for an oil change Service was good. Price, meh... But ive been bringing my car here for the past few years and other than being pricey, cant complain about the service Service was good. Price, meh... But ive been bringing my car here for the past few years and other than being pricey, cant complain about the service More
Great service Excellent service all around! Shannon was friendly and professional! The shuttle driver went out of her way to accommodate us! They have definitely Excellent service all around! Shannon was friendly and professional! The shuttle driver went out of her way to accommodate us! They have definitely earned a repeat customer! More
Prompt and informed help from all with whom we dealt. We had an issue with a prior service that was dealt with professionally and immediately. Our current needed maintenance was handled well and a suspec We had an issue with a prior service that was dealt with professionally and immediately. Our current needed maintenance was handled well and a suspected issue was thoroughly checked out.. ' More
Overpriced Service The people were friendly and they offer courtesy shuttles and text updates. Jonas was very helpful but when I picked up my car I got a new person who The people were friendly and they offer courtesy shuttles and text updates. Jonas was very helpful but when I picked up my car I got a new person who didn’t know what they did to my car! I went in for an oil change and was sold a 40K service that basically included what Speedy Oil does when they change your oil (except tire rotation). It was triple the price. They also fixed some recalls but didn’t bother to mention they’d be uninstalling my car seats to do the recalls (for non parents installing car seats is a real pain and not what you want to do when rushing to pick up your kids after work). Also they don’t even wash your car (inside or out) like most dealers do (apparently to save water but that doesn’t apply to interior sooo ...). More
Grateful for great service! Angelo was able to fit me into a busy Friday schedule when a yellow engine light went off on my dashboard, and my vehicle needed attention. The work Angelo was able to fit me into a busy Friday schedule when a yellow engine light went off on my dashboard, and my vehicle needed attention. The work needed was involved, and the diligence and transparency of the service team in making the repairs was superbly professional. More
30000 service Very good as usual. Very attentive and able to help with any issues that arise. Also the loaner or rental vehicle operation is very quick and straight Very good as usual. Very attentive and able to help with any issues that arise. Also the loaner or rental vehicle operation is very quick and straight forward. More
Excellent place! The service staff is extremely professional and helpful. I needed to get to appointment right after dropping off my car and Angelo made sure I was on The service staff is extremely professional and helpful. I needed to get to appointment right after dropping off my car and Angelo made sure I was on time. Everything was handled as agreed on the service. More