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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,045 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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3,045 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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December 13, 2018

60k service Fast and awesome service. Tim was very helpful and gave me correct expectations. In addition, he was able to provide me with the new tires I wanted. More

by ROTH.CRISTOPHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 18, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know Tim provided you with great service and new tires!

December 12, 2018

Friendly, detailed, quick! Very friendly, very timely service. The car was ready well before the time they gave me, and getting a car back early from service is always a good t More

by AWSPEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hannigan , Danny Keen
Dec 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear everything went smoothly, thank you!

December 12, 2018

VW SERVICE I had timely and conscientious service for my VW. BEETLE.when I took it in for new tires and alignment. The place is immaculate and the people who the More

by WINTER.J.15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Dec 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear we took care of your Beetle with minimum fuss!

December 11, 2018

Air whistling problem Service technician confirmed the problem and repaired the sun roof seal fast. Vehicle was brought into service before 8:30 a.m. and was ready for pick More

by MICHAELTY43
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review Michael!

December 11, 2018

Everything was done exceptionally well. Everything went exceptionally well! Danny was excellent. He took care of all my needs and I would certainly ask for him on any return visits. More

by HARVE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that all went so well, thanks for the review!

December 11, 2018

Great Job Dirito Brothers Thank you for taking care of my car last Friday. Danny adjusted his busy schedule to my busy schedule and he took care of few recalls and the oil ch More

by tanja_zasadni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear we could get your car back safely on the road so quickly, thank you!

December 11, 2018

No wait, kind, friendly, helpful. I came in for my 30,000 mile service. I was met immediately, everything was explained clearly, and the service representative (Thomas) who helped me More

by orloff.ke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas DeCarie
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review, we appreciate it!

December 11, 2018

Returning Customer A fine explanation of my service before and after I dropped off my vehicle. Great shuttle service. The cashier girl was a dead eyed teenager who’d rat More

by gavinclong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Dec 13, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the input Gavin, we appreciate the candor so that we can improve where necessary.

December 11, 2018

Great experience at Dirito Brothers We had a terrific experience at Dirito Brothers in a Walnut Creek. We were treated well by all after fitting us into their busy schedule for an emerge More

by ssteinberg48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I'm glad to hear we could get you back on the road safely and quickly!

December 09, 2018

Great fast service Thanks for your fast and professional service for my VW Jetta. I really was very happy to have VW Walnut Creek help me with this recall. More

by manuelaborden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Manuela, we appreciate your business!

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