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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,099 Reviews

3,099 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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January 15, 2019

Excellent Service - top notch! They folks are always so nice and accommodating. Great service, always! They almost always finish before estimated times and keep me informed at all More

by FUEZY71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's nice to hear that our efforts to make our customers feel welcome and appreciated are working! Thank you!

January 15, 2019

Service Danny Keen came out and greeted me warmly upon my arrival. We booked the vehicle in, quickly and efficiently. Danny offered me a ride on the shuttle More

by mgallico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much, I'm glad Danny provided you with such top-notch service!

January 14, 2019

Easy and pleasant experience. The process was extremely easy - from the time I arrive until I picked up the car. The car was done earlier that I expected and all of the work was ex More

by larry.bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Larry, I'm glad your experience here was smooth and efficient!

January 13, 2019

Oil change and filter replace Fourth times coming here. Advisor and staffs are very nice here. They are willing to offer you whatever you need while you waiting. Excellent service More

by HF3458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurkan
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for coming back, we appreciate your business!

January 13, 2019

awesome treated very well and was in good hands. looking forward to my next service and want to thank danny for taking the time with my appointment. have a More

by ROLANDO.VALVERDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback Rolando!

January 12, 2019

Great service by Danny I was very pleased with the service I received by Danny. Keep up the great work. I will definitely recommend you to my friends in the area. More

by TOMOCUELLAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! I know Danny will appreciate the acknowledgement!

January 12, 2019

Great service The staff were extremely helpful, Danny explained reasoning behind some of the Volkswagen call backs. Informed and a decent price. Would definitely us More

by ANDREWLEONARD87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Andrew, we know it's important to keep the lines of communication open!

January 12, 2019

10K service Gurkan was very nice, professional and helpful. He took care of our 10K service and made sure all of the recalls were fixed. He was a pleasure to work More

by BRITTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurkan
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review Britta!

January 12, 2019

Customer service I noticed when the customer pulls up for service, the attendant acknowledges you as soon as you pull up. very punctual. Dirito consultants are very he More

by DIATHMP87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Sousa
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear our efforts to provide prompt and efficient service are being recognized, thank you!

January 11, 2019

Danny is a superstar Danny gave accurate details on how the service would develop. Very happy with the quality of the work and how I was treated. Very good More

by RUSTY.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 15, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I know Danny will appreciate your kind words, thank you!

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