Dirito Brothers Walnut Creek Volkswagen - Service Center

First Auto Care Maintenance I purchased my VW Jetta GLI from Dirito Brothers about a year ago and from my first impression with them, this experience has been awesome. Love your I purchased my VW Jetta GLI from Dirito Brothers about a year ago and from my first impression with them, this experience has been awesome. Love your being so positive. Thank you so much More

Quick and easy! I had a great experience with VW! Tim was super nice and helpful and made my trip there very pleasant. The other people I interacted with in the servi I had a great experience with VW! Tim was super nice and helpful and made my trip there very pleasant. The other people I interacted with in the service department were great, as well. I had an overall nice time! More

Excellent customer service Kevin was fast and efficient, he even knew who I was when I told him the time of my appointment. Car ride home was within 5 minutes after signing in. Kevin was fast and efficient, he even knew who I was when I told him the time of my appointment. Car ride home was within 5 minutes after signing in. Work was done quickly. The lady who gave me my keys to take my car home was absolutely lovely, and a great personality too. All-in-all … this was a fantastic experience. Thank you! More

Consistently Great Experience Everything was done on time and with high quality. Pickup was smooth and problem-free. I really appreciate being able to tell them when I'm on my way Everything was done on time and with high quality. Pickup was smooth and problem-free. I really appreciate being able to tell them when I'm on my way to get the car so it's waiting for me when I get there. More

Fast service and a speedy shuttle They took care of two recall items as well as done the required smog testing. It was done very efficiently! I needed the shuttle both directions, and They took care of two recall items as well as done the required smog testing. It was done very efficiently! I needed the shuttle both directions, and they were really fast. The text informing me that the car was ready was really appreciated. I plan to return to Dirito Brothers for my future service. More

So easy We where helped very quickly and your shuttle service was wonderful. Our driver was very personable and friendly. Shannon also helped us get in and o We where helped very quickly and your shuttle service was wonderful. Our driver was very personable and friendly. Shannon also helped us get in and out right away. More

Very professional and courteous. I found the service center cordial and courteous. The waiting area was quiet, well stocked for this if us who opted to wait for service. Several cust I found the service center cordial and courteous. The waiting area was quiet, well stocked for this if us who opted to wait for service. Several customers had shuttle services to the local shopping area. More

Prompt quick service Reviewed and addressed all of my concerns. They updated and summarized everything done, communication and the text message system was a great way to t Reviewed and addressed all of my concerns. They updated and summarized everything done, communication and the text message system was a great way to talk to customers and let them know what’s going on. More

Tune up with "my" Kevvie! Were it not for Kevin Hubert, I would choose another dealership! However, because my Mom and I love him, we will purchase her 2019 Jetta from your d Were it not for Kevin Hubert, I would choose another dealership! However, because my Mom and I love him, we will purchase her 2019 Jetta from your dealership (unless you go off the charts with pricing). We love and treasure "our Kevin" and are grateful that he manages to get me out in a timely manner - ALWAYS! More

Brought in Jetta for headlight replacement and service They got me in and out and had the car ready when they said it would be. Overall a painless experience and very professional so... They got me in and out and had the car ready when they said it would be. Overall a painless experience and very professional so... More