Dirito Brothers Walnut Creek Volkswagen - Service Center

TDI recall/modification and 100,000 mi service I am still unbelievably aggravated by VW corporate with this whole TDI emissions issue and how difficult it has been to get it taken care of -- howeve I am still unbelievably aggravated by VW corporate with this whole TDI emissions issue and how difficult it has been to get it taken care of -- however my local dealership has been so accommodating. I wish I could get the same service from Corporate More

Easy in and out Dropped my car off when they opened to check an electrical issue. The issue was resolved a few hours later without issue. Very fast and reliable. Dropped my car off when they opened to check an electrical issue. The issue was resolved a few hours later without issue. Very fast and reliable. More

great customer experience Very Happy with the service they provided me and quick resolution to my issues with my car, great team very nice atmosphere, I highly recommend this d Very Happy with the service they provided me and quick resolution to my issues with my car, great team very nice atmosphere, I highly recommend this dealership. More

Good every time They never miss on quality, comprehensive service from start to finish. I’ve purchased four vehicles from them and am content as I was in the honeymo They never miss on quality, comprehensive service from start to finish. I’ve purchased four vehicles from them and am content as I was in the honeymoon phase of my relationship with Dorito bros. Thank you !!! More

Excellent 100,800 mile service Our Passat, bought from same dealer, was given excellent personal review of what needed to be done for mileage on car. As old customers of this deal Our Passat, bought from same dealer, was given excellent personal review of what needed to be done for mileage on car. As old customers of this dealership, we’ve known service agent for years and very much appreciate his guidance. The service care given car was excellent, done in expected time frame, cost as discussed and expected, with very convenient shuttle service given to and from home while car being worked on. Every one, including lady in accounting, was very professional, kind, helpful. More

Quick, painless & friendly Both the 10K mile service and 12v battery replacement were quick and painless. The whole staff was very friendly. Paul was extremely helpful, informat Both the 10K mile service and 12v battery replacement were quick and painless. The whole staff was very friendly. Paul was extremely helpful, informative and a pleasure to work with. More

Great Service Shannon my service representative was courteous and very helpful. She made sure to call and let me know when my car was ready to pick up. Helped get Shannon my service representative was courteous and very helpful. She made sure to call and let me know when my car was ready to pick up. Helped get me checked out quickly. I have always been pleased with the service. I was able to get both recalls done for my vehicle. also replaced brake lights. Look forward to seeing you on my next service. More

Great service Kevin was great as usual. Got a next day appt no problem, great help and clear explanation of the results. Support staff was friendly and helpful. Kevin was great as usual. Got a next day appt no problem, great help and clear explanation of the results. Support staff was friendly and helpful. More

80,000 service Great experience, as always! Thanks. Efficient and punctual....Great communication as well...I appreciate that Kevin never tries to do things that a Great experience, as always! Thanks. Efficient and punctual....Great communication as well...I appreciate that Kevin never tries to do things that are not truly warranted...very get down to business attitude! My husband is very appreciative of the timely manner we can get in and get out! Thanks, More

Service Great experience with Paul for my service appointment. He was friendly and fast to respond to questions, explaining the process in detail. The car was Great experience with Paul for my service appointment. He was friendly and fast to respond to questions, explaining the process in detail. The car was done within three hours. More