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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,095 Reviews

3,095 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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February 21, 2019

Excellent service Thomas was very friendly and helpful. I felt well taken take of. The service was quick but thorough. I’ve been coming here for years for service. Than More

by RANDYKING1082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer, we appreciate your business!

February 21, 2019

Excellent service that goes the extra mile Mark notist a lug nut was missing and handled it, it's the little things that make a big difference More

by Richard5252
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we work hard to provide a thorough and efficient service!

February 21, 2019

Service Was able to get my car looked at early and kept in contact with me through the whole way contacting me About issues with the car and options More

by kelliea.king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review, we appreciate the feedback!

February 20, 2019

Excellent In and out. Danny was helpful and professional. A true pleasure to work with. Honesty is the best policy, and they know this policy well. More

by Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

We work hard to provide an honest and reliable service so thank you for the acknowledgement!

February 20, 2019

Great experience I had a great experience servicing my Volkswagen. Tim was extremely helpful and knowledgeable. The car was ready for pickup a couple of hours ahead More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review, I'm glad to hear all went smoothly!

February 20, 2019

Auto service done the right way I cannot speak highly enough about Dirito Bros VW. The service is extraordinary and the facility is beautiful. . They put some of the local higher e More

by jfelix06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this review and recommendation, we certainly appreciate it!

February 20, 2019

Professional!!!!!! I wish all dealerships were as well organized as Dirito Brothers!!!! You’re greeted as soon as you get there and directed to your service advisor, the More

by JP84RAIDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, I'm glad to hear our efforts at organization and efficiency are paying off for our customers!

February 15, 2019

Excellent service The overall service has been very good for me and my purchase. I would definitely recommend Dirito brothers to anyone who is looking for a new or used More

by SFUJI.STONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord, Thomas Decarie, Danny Keen , GURKAN SUEL
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and recommendation!

February 15, 2019

Very Efficient! Very good service! Kevin was very helpful from the get go. He asked whether or not I needed transportation. He contacted me when the service was co More

by jwoolwine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

February 14, 2019

Great service I called right before closing for a new battery. Thomas got a tech to stay late to install it that night. I really appreciated it. It was one less thi More

by Derek H
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Feb 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Derek, I'm glad we could get you back on the road quickly!

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