Dirito Brothers Walnut Creek Volkswagen - Service Center

Excellent as always Kevin is very organized, reviews everything with you and is kind and thoughtful. He always goes over any recalls and is very honest and straightforwar Kevin is very organized, reviews everything with you and is kind and thoughtful. He always goes over any recalls and is very honest and straightforward with essential services and the enhancement options More

Efficient,Courteous,Competence Dirito Brothers Service is a quality driven service team. They are commited to the cusomer and demonstrate it consistently. From the gentleman that Dirito Brothers Service is a quality driven service team. They are commited to the cusomer and demonstrate it consistently. From the gentleman that checked me in, to Mr Suel who was my service consultant to the professional woman that summarized paperwork to the gentleman that brought my car up for departure... Very positive and courteous. I also salute the mechanics that worked on my car. All is functional and working well. I strongly recommend this dealership from a sales and service perspective. Their human and treat you like you matter in their business. More

Servicing of my car I was very satisfied with the service I was given. Everyone is always very professional and explains what service you will be given. My car was ready I was very satisfied with the service I was given. Everyone is always very professional and explains what service you will be given. My car was ready when I was told it would be and I was given a phone call to let me know. There was a very pleasant service employee who helped but I can't remember her name and it isn't listed below. More

Quick turnaround, extremely professional service. Great experience, waiting room was very comfortable. The service staff were very attentive to my needs. I drove away very happy and would recommend Great experience, waiting room was very comfortable. The service staff were very attentive to my needs. I drove away very happy and would recommend Dirito Brothers. More

80K Passat Service Excellent customer serice. Excellent overall experience. Friendly atmosphere in a clean and modern auto dealership. Will be back for more service work Excellent customer serice. Excellent overall experience. Friendly atmosphere in a clean and modern auto dealership. Will be back for more service work and autos in the future. More

Great place, no hassle Thomas was great, nothing to complain about. Was super fast to check in and get car into service. Pick up was just as fast, I would say a total on 10 Thomas was great, nothing to complain about. Was super fast to check in and get car into service. Pick up was just as fast, I would say a total on 10 mins combined. More

Excellent Service - top notch! They folks are always so nice and accommodating. Great service, always! They almost always finish before estimated times and keep me informed at all They folks are always so nice and accommodating. Great service, always! They almost always finish before estimated times and keep me informed at all costs. More

Service Danny Keen came out and greeted me warmly upon my arrival. We booked the vehicle in, quickly and efficiently. Danny offered me a ride on the shuttle Danny Keen came out and greeted me warmly upon my arrival. We booked the vehicle in, quickly and efficiently. Danny offered me a ride on the shuttle and the hospitality of the dealership. Later, he called and texted me with updates and progress reports. I picked up the Passat in the late afternoon. It's always a good experience at Dirito VW, Danny is a superlative service advisor, a great team member and a good guy to know! More

Easy and pleasant experience. The process was extremely easy - from the time I arrive until I picked up the car. The car was done earlier that I expected and all of the work was ex The process was extremely easy - from the time I arrive until I picked up the car. The car was done earlier that I expected and all of the work was explained to me. More

Oil change and filter replace Fourth times coming here. Advisor and staffs are very nice here. They are willing to offer you whatever you need while you waiting. Excellent service Fourth times coming here. Advisor and staffs are very nice here. They are willing to offer you whatever you need while you waiting. Excellent service here. Big support More