Dirito Brothers Walnut Creek Volkswagen - Service Center

Recall Drop in my for recall , when I want to pick up my car check engine light on , Asking me $2400 to fix it, after they did a recall on it the check en Drop in my for recall , when I want to pick up my car check engine light on , Asking me $2400 to fix it, after they did a recall on it the check engine light on , and they treated me like they don’t know anything about it. No communication with service advisor More

Great service! The quality of service I received at this dealership far exceeds other VW dealerships I’ve been to. I was not sold services that I don’t need and was The quality of service I received at this dealership far exceeds other VW dealerships I’ve been to. I was not sold services that I don’t need and was walked through potential future services and was even given a list to review before my next visit. Check in was quick and easy. Waiting area was clean and comfortable. Overall a great experience. More

Overpriced for poor service Had an oil change that was severely overpriced. Salesperson didn’t include a tire rotation or even ask about it (even though I’m due). Had an oil change that was severely overpriced. Salesperson didn’t include a tire rotation or even ask about it (even though I’m due). More

Scheduled maintenance 18 January 2019 Always nice that you have my service records on file , and know exactly what my car needs. Your employees are pleasant, efficient, and knowledgeable, Always nice that you have my service records on file , and know exactly what my car needs. Your employees are pleasant, efficient, and knowledgeable, and always very courteous and helpful, Thanks again!! More

Fast friendly Staff was friendly and super helpful. My Car was fixed and ready pick up hours before the promised time. The shuttle service made it easy for me to ge Staff was friendly and super helpful. My Car was fixed and ready pick up hours before the promised time. The shuttle service made it easy for me to get to and from the dealership. More

Absolutely fantastic from start to finish Scheduling the appointment was fast and when I arrived they were ready for me. Work was completed ahead of schedule and everything was perfect. I woul Scheduling the appointment was fast and when I arrived they were ready for me. Work was completed ahead of schedule and everything was perfect. I would recommend this dealership to all my family and friends. More

My recent repair I had gotten to where I was going to other car repair places, it seemed I always had to go back because they always forgot to finish the job correctly I had gotten to where I was going to other car repair places, it seemed I always had to go back because they always forgot to finish the job correctly. I felt the car dealer repair was to much to afford. But you get what you pay for. Danny is so great at customer service. He takes time to listen to you and what you have to say. Dorito bros treats everyone like they have a new car. Thank you guys. Eileen K More

Great Customer Service Great service advisor. My car was ready as promised. I got a ride to and from work with their shuttle service. Well pleased with my experience. Great service advisor. My car was ready as promised. I got a ride to and from work with their shuttle service. Well pleased with my experience. More

Recall I love that the service department is open so early. Quick drop-off and pick-up along with communication throughout the day on the status of the reca I love that the service department is open so early. Quick drop-off and pick-up along with communication throughout the day on the status of the recall repair. I would highly recommend, More

Service was very friendly They were able to address engine light error and resolve it. They kept me informed and were very courteous. They applied the warranty and had the car They were able to address engine light error and resolve it. They kept me informed and were very courteous. They applied the warranty and had the car waiting for me when I came to pick it up. More