Dirito Brothers Walnut Creek Volkswagen - Service Center

Always good customer service VW Dirito Brothers always provides great customer service which is why I drive from San Francisco for any service that might be needed. Service staff VW Dirito Brothers always provides great customer service which is why I drive from San Francisco for any service that might be needed. Service staff is always friendly, prompt and attentive. More

Great Service I had the engine light come on in my Jetta so went online and was able to book an appointment for the next Day at 6am which work great. They were able I had the engine light come on in my Jetta so went online and was able to book an appointment for the next Day at 6am which work great. They were able to resolve the issue quickly and under warranty. I was able to pick it up after work. More

Great experience Everything was excellent . As long as my car runs well...Im happy. I was immediately greeted by a man (name I forgot) that always gives me great ser Everything was excellent . As long as my car runs well...Im happy. I was immediately greeted by a man (name I forgot) that always gives me great service. He is a 10. And then your excellent service continued until I drove my car home....Thank you More

A reliable dealership with phenomenal service and employees Kevin Hubert was so professional, honest and knowledgable in his job. His customer service is exceptional and very reliable. He knew immediately wha Kevin Hubert was so professional, honest and knowledgable in his job. His customer service is exceptional and very reliable. He knew immediately what was the issue or problem and his cost estimate was accurate. As a customer Kevin was able to obtain my trust that my car is in good hands and will be repaired accordingly. He is well experienced that makes a customer secured. My car was fixed within 3 hours. Excellent same day service. Dirito Brothers is a RELIABLE dealership and excellent employees. Kevin Hubert and Dirito Brothers deserve a FIVE. More

Nice service Super nic people! Always so helpful. Very understanding, I would tell am my friends and family to go here for service or to buy a car ! Super nic people! Always so helpful. Very understanding, I would tell am my friends and family to go here for service or to buy a car ! More

Quick and efficient Alyse, service associate, was able to get my issue diagnosed and fixed quickly! I was out the door in an hour and a half. Great! Alyse, service associate, was able to get my issue diagnosed and fixed quickly! I was out the door in an hour and a half. Great! More

Service Kevin was great in assisting me! He has great knowledge of my model of vehicle! I have worked with him before, and he was great then also. Kevin was great in assisting me! He has great knowledge of my model of vehicle! I have worked with him before, and he was great then also. More

Excellent service, clear review of the issues Really good job all around, clear discussion of the issues and options, excellent follow-through via text messaging. Can't beat the beautiful and wel Really good job all around, clear discussion of the issues and options, excellent follow-through via text messaging. Can't beat the beautiful and well equipped lounge area. More

Last minute tire leak from a screw. It was end of the day Friday and I was leaving work when I saw my tire looked a little flat. I called and spoke Kevin my main guy at Dirito Bros and a It was end of the day Friday and I was leaving work when I saw my tire looked a little flat. I called and spoke Kevin my main guy at Dirito Bros and asked if it wasn't too late to bring my car in to fix the tire. He said it was okay and to talk to Alyse or I think was Angelo because he it was the end of his day too. I got over to Walnut Creek and Alyse helped me and was terrific and friendly. She got my tire fixed in an hour and saved my weekend because I had my car. Thank you! More

Great customers service Kevin was fantastic, he explained all the points of the service my car needed, he called me couple times to let me know if the technician saw somethin Kevin was fantastic, he explained all the points of the service my car needed, he called me couple times to let me know if the technician saw something that may be a problem in the near future. All work out well with the service done. Happy customer. More