Dirito Brothers Walnut Creek Volkswagen - Service Center

Am very Satisfied The location is great. The waiting area is very cozy. Their employeees are very friendly and helpful. They made me feel very welcome and comfortable. The location is great. The waiting area is very cozy. Their employeees are very friendly and helpful. They made me feel very welcome and comfortable. More

20,000 Service Had a good experience and got a courtesy discount for my Volkswagen Passat 20k factory service. I may be coming back for 30k service. Tim was great! Had a good experience and got a courtesy discount for my Volkswagen Passat 20k factory service. I may be coming back for 30k service. Tim was great! More

10K service The process to take the car in for all things that needed service was very easy, simple, friendly and fast. I was even granted a courtesy vehicle whic The process to take the car in for all things that needed service was very easy, simple, friendly and fast. I was even granted a courtesy vehicle which helped tremendously! More

Oil change Went in on a Monday morning for an oil change, everything went great! My car was done in an hour and a half and customer service was awesome! Went in on a Monday morning for an oil change, everything went great! My car was done in an hour and a half and customer service was awesome! More

Incredible!!!!! Danny was incredibly helpful! It was the best experience with a car service I have ever had. He was able to extend my warranty and get a minor proble Danny was incredibly helpful! It was the best experience with a car service I have ever had. He was able to extend my warranty and get a minor problem of mine that would have cost me hundreds of dollars fixed without cost! Him and everyone else at Dirito Brothers were so helpful and friendly! It made my whole week! More

Great experience Brought my Golf R in for 40k scheduled maintenance. Techs found that car was leaking coolant and thermostat needed to be replaced. Set me up with a re Brought my Golf R in for 40k scheduled maintenance. Techs found that car was leaking coolant and thermostat needed to be replaced. Set me up with a rental car (although I would've preferred a VW courtesy car lol) and work was completed the next day. Good communication throughout entire process and very happy with overall service. Thank you Shannon. More

Shannon was awesome Shannon did a great job. I have a Saab and was put into a bad situation with a when a recalled part that was installed at a Cadilac dealer caused mor Shannon did a great job. I have a Saab and was put into a bad situation with a when a recalled part that was installed at a Cadilac dealer caused more problems then they new what to do with. This car was out for about a month to try and get it solved but Shannon did a great job in working with Saab to get this completed. Thank you. More

Prompt service Service department did a good job taking care of my needs in a professional manner. My car was ready in a short amount of time considering it was on a Service department did a good job taking care of my needs in a professional manner. My car was ready in a short amount of time considering it was on a Friday evening that the car was towed to the dealership. More

Customer care Dirito bros is the best VW dealer on the state....always concerned with customer satisfaction. Very timely with information and repair status. Explai Dirito bros is the best VW dealer on the state....always concerned with customer satisfaction. Very timely with information and repair status. Explained all charges and gave me a updated review of my vehicles condition and next service required in addition to timing. Very comprehensive review. More

Oil Change Went in on a Monday morning for an oil change, and everything went great! My car was ready within an hour and 1/2 and customer service was awesome!! Went in on a Monday morning for an oil change, and everything went great! My car was ready within an hour and 1/2 and customer service was awesome!! More