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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,077 Reviews

3,077 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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April 09, 2019

Very good experience Great experience every time. Very friendly and helpful staff. Brought in my car for maintenance and received very good service all around. Will come a More

by localnando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the awesome review, we look forward to seeing you again when you require service!

April 09, 2019

Excellence start to finish Kevin & staff terrific! My VW Golf was ready when promised & Bill & shuttle were there on time. My car drove beautifully & I have the confidence that More

by MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the terrific review!

April 06, 2019

Car service I have been a customer for 20 years. I like your dealership, all that work there are the best. Kevin is a super star. He is so thorough and every tim More

by Pathanjali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for being a long-time customer and trusting us with your business over the years!

April 06, 2019

Very supportive Car was towed at 745 pm due to mechanical issues. Danny was able to get my car prioritized to be repaired the next day to minimize the time without a More

by SOPHIAB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Sophia, it's great to hear that we could get your car back up and running quickly!

April 06, 2019

Great service. I received great service, professional treatment and a comfortable waiting area. It repair was finished ahead of schedule which mean's I went home ear More

by NOELSTAFFORD118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know we were able to handle your service ahead of schedule!

April 06, 2019

Car died on the freeway and i towed it here My car had died on the freeway and at first i towed to a local mechanic who charged me 300 but did not fix what was wrong with the car. The car broke More

by CHELSEA_DELTORO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear we could get you safely back on the road efficiently, thank you for sharing your story!

April 06, 2019

Dependable service This place has people who are friendly and work hard to make it right. Communication is good. Service shuttle is awesome. Work done on vehicle is wel More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Keen
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Jessica, you can always depend on us!

April 05, 2019

Thank you for excellent service!!! My name is Nina Kolker, I am a costumer off Volkswagen dealership and service department nearly 15 years. During this time I have the best service eve More

by NINAKOLKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for being a loyal customer Nina, we really appreciate your taking the time to let us know about your experiences here over the years!

April 05, 2019

Air bag Recall I dropped my car off at 7;30 pm and And by 10AM the next morning I got a call telling me the air bag was replaced and I can pick up my car. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks John, I'm glad all went quickly and efficiently!

April 05, 2019

Car service I always take my car here in Walnut Creek for service because they always are accurate with getting my car to me by the end of the day. Easy to schedu More

by akepler91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 09, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business over the years!

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