Dirito Brothers Walnut Creek Volkswagen - Service Center

Another great experience at Dirito brothers Had an issue with the sunroof leaking, Tim helped me out with getting the work done quickly and set me up with a loaner. Every time I've come to Diri Had an issue with the sunroof leaking, Tim helped me out with getting the work done quickly and set me up with a loaner. Every time I've come to Dirito, everyone has been extremely helpful. There is another VW dealership a couple miles from my house but I keep going to Dirito because the service is top notch. More

Kevin is great Kevin was very friendly. Helped me right away and set up my shuttle very timely. Kept me updated on the status of my service as well. He’s great! U Kevin was very friendly. Helped me right away and set up my shuttle very timely. Kept me updated on the status of my service as well. He’s great! Unrelated to Kevin, my shuttle home with Leon was not great. The car smelled very strongly of smoke and he told me I needed to “hurry up and get downstairs” when he came to pick me up from work and take me back to the dealership. More

Kevin is great. Fast and friendly service with all questions answered. Drop off was very quick and my car was finished earlier than expected. A job well done Fast and friendly service with all questions answered. Drop off was very quick and my car was finished earlier than expected. A job well done More

Handled my breakdown and service efficiently My 2012 VW Eos has to be towed to the shop. Kevin stayed in communication about the evaluation and thankfully the work fell under an extended warrant My 2012 VW Eos has to be towed to the shop. Kevin stayed in communication about the evaluation and thankfully the work fell under an extended warranty. They then completed the regular 80,000 mile service. Everything was made very easy. More

Top Service professional focus by advisor Kevin & senior tec Real experienced professionals were fantastic to deal with on a problem that existed since 2019 Jetta acquisition last Sept. I would strongly recommen Real experienced professionals were fantastic to deal with on a problem that existed since 2019 Jetta acquisition last Sept. I would strongly recommend this dealership/service team professionals to all. More

Always a pleasure to work with the staff at DB. I appreciate the staff and atmosphere at Dorito Brothers. I’ve been buying and servicing VWs for many years with all of my servicing at DB. The staf I appreciate the staff and atmosphere at Dorito Brothers. I’ve been buying and servicing VWs for many years with all of my servicing at DB. The staff are all knowledgeable, courteous and professional. My autos (including a Touareg, GTI, Golf R and e-Golf) have been and continue to be well served at DB. Geh DB! More

The estimate was just right on They said what they are going to do on the car and what was done to the car. No BS. No add ons. Just what was needed done. They said what they are going to do on the car and what was done to the car. No BS. No add ons. Just what was needed done. More

It was productive and pleasant. Dustin was very helpful and took time to answer all my questions. He was friendly and easy to relate to. Service was completed within the timeframe Dustin was very helpful and took time to answer all my questions. He was friendly and easy to relate to. Service was completed within the timeframe Dustin provided. Lesley drove me to Sun Valley Mall and picked me up to return to the dealership. She is a careful driver and I enjoyed chatting with her. More

excellent. Replacing a battery took hour & a half! Shannon said if I arrived at dealership by 12 noon I’d be on the Road By 1:30 and I was. Also Good price for battery replacement. Shannon said if I arrived at dealership by 12 noon I’d be on the Road By 1:30 and I was. Also Good price for battery replacement. More

Shannon is so accommodating, great customer service Doritos Bros goes back quite a few years. Have purchased 4 cars from them. There customer service is what continues taking me back to purchase my vehi Doritos Bros goes back quite a few years. Have purchased 4 cars from them. There customer service is what continues taking me back to purchase my vehicles. All the employees go out of their way to be kind, efficient and accommodating. More