Dirito Brothers Walnut Creek Volkswagen - Service Center

fast, friendly and professional I was impressed from the moment I arrived. The service area was clean, the staff friendly and organized. I got work done while I my car was being se I was impressed from the moment I arrived. The service area was clean, the staff friendly and organized. I got work done while I my car was being serviced in the comfortable waiting room. They were able to quickly determine the source of the check engine fault, make the necessary repairs and send me on my way. I appreciated that my service rep, Shannon, took the time to visit me in the waiting area and keep me up to speed on the status of the repairs. This helped to alleviate anxiety and allowed me to plan my time. Thanks, Shannon! More

Fast and comfortable From checking in with Dustin my service coordinator to the comfortable waiting area to the fast turnaround for the work to be done - the service level From checking in with Dustin my service coordinator to the comfortable waiting area to the fast turnaround for the work to be done - the service level is always incredibly high. More

Excellent service as always Kevin kept me informed as well as anyone could with the problem I was having with my car. Though it took many days to fix, I was never left in the dar Kevin kept me informed as well as anyone could with the problem I was having with my car. Though it took many days to fix, I was never left in the dark about my car's status of repair. More

Smooth and trusted Kevin, Shannon and young man who took payment all worked together and answered my questions and helped everything go very smooth for my glass replacem Kevin, Shannon and young man who took payment all worked together and answered my questions and helped everything go very smooth for my glass replacement. Dirito Brothers is a trusted organization.. More

Excellent, friendly service! I always know my car will be taken care of at Dirito Brothers, and everyone who works there is so friendly and nice! I leave with my car purring like I always know my car will be taken care of at Dirito Brothers, and everyone who works there is so friendly and nice! I leave with my car purring like a kitten and a smile on my face every time. More

Great Service When I brought my car in on Tuesday, I received great customer service. The work was completed in short amount of time. My needs were met. When I brought my car in on Tuesday, I received great customer service. The work was completed in short amount of time. My needs were met. More

Great service, very helpful and friendly. I thought it would take a couple of days, but it only took about 4 hours. The service personnel were friendly and customer oriented. The service all a I thought it would take a couple of days, but it only took about 4 hours. The service personnel were friendly and customer oriented. The service all around was excellent. More

Good service I’ve always experienced great customer service when I service my car at Dirito Brothers Walnut Creek Volkswagen. Keep up the good work ladies and gent I’ve always experienced great customer service when I service my car at Dirito Brothers Walnut Creek Volkswagen. Keep up the good work ladies and gents. More

Smooth service Danny was super helpful getting my key programmed--I didn't feel like I was being rushed. At the end, he also paired by phone with the car! The shut Danny was super helpful getting my key programmed--I didn't feel like I was being rushed. At the end, he also paired by phone with the car! The shuttle service was wonderful--it was as smooth as the jazz playing in the vehicle. More

10k service Amazing all around. Shannon was helpful, nice and fast! She was also quite personable and willing to spend time helping me understand all the work. Amazing all around. Shannon was helpful, nice and fast! She was also quite personable and willing to spend time helping me understand all the work. More