Dirito Brothers Walnut Creek Volkswagen - Service Center

Fast & Efficient, Great Customer Service. .I own a VW TDI and now I won't trust anybody but a certified VW mechanic who has access to all the blue prints, break downs & dealer books to work on .I own a VW TDI and now I won't trust anybody but a certified VW mechanic who has access to all the blue prints, break downs & dealer books to work on my car. Danny was my service writer. He answered all my questions very politely, kept in contact with me and went over and above for me. I highly recommend them & him. You cannot put a price on peace of mind & trust in your mechanic. I would go back without hesitation and I would ask for Danny again. Thanks Danny! More

Excellent Dropped my car off early am, with ease. Picked up in a jiff. Always a pleasure working with Kevin and Volkswagen. Simply the best! Das Auto?🏻 Dropped my car off early am, with ease. Picked up in a jiff. Always a pleasure working with Kevin and Volkswagen. Simply the best! Das Auto?🏻 More

Great service experience! Great customer service overall. Appreciated the amenities of the waiting area, especially free wi-fi. Good coffee too. Thank you for your faster than Great customer service overall. Appreciated the amenities of the waiting area, especially free wi-fi. Good coffee too. Thank you for your faster than expected service on the car. This review is by John, Kathy’s husband, who brought the car in to your shop and waited while it was serviced. More

Effortless Service It's amazing how effortless getting my car serviced at Dirito Brothers. Their appointments are always on time and the services options are explained, It's amazing how effortless getting my car serviced at Dirito Brothers. Their appointments are always on time and the services options are explained, but never pressured for the higher services. It's nice to see they respect their customers time and finances. More

Calibration of front-end instrumentation. The service team was efficient and competent, clearing up a very technical difficulty. I am delighted by the quality and speed of the response, as we The service team was efficient and competent, clearing up a very technical difficulty. I am delighted by the quality and speed of the response, as well as the follow-up. More

Great first visit! I brought my car in for a 50,000 mile checkup and knew something was wrong with my brakes. Danny walked me through everything brilliantly! I am very g I brought my car in for a 50,000 mile checkup and knew something was wrong with my brakes. Danny walked me through everything brilliantly! I am very grateful for his knowledge and problem-solving skills to figure out what was really going on (brakes were fine- tires were awful!) Also grateful for helping make a worthy price point. Great first visit! I’ll be back! More

Service and review of strange occurrence Had a strange occurrence when my car accelerated at a stop light on it’s own. Good that I had my foot on brake. I immediately switched off the car i Had a strange occurrence when my car accelerated at a stop light on it’s own. Good that I had my foot on brake. I immediately switched off the car ignition. Your technicians decided it was the manifold. The manifold was replaced and hopefully the problem is solved. More

Speedy service My VW Bug was done in 30 minutes while I waited for headlight repair. And it was $20 under estimate which already a very fair price! My car is a 2004 My VW Bug was done in 30 minutes while I waited for headlight repair. And it was $20 under estimate which already a very fair price! My car is a 2004 and I have never had it serviced anywhere else. Beautiful place to wait also. Thanks Dorito Bros for making service painless. More

Quick Service My repairs were completed a day ahead of estimate. Saved a day off car rental charge. The quick service allowed me to change my plans for the next d My repairs were completed a day ahead of estimate. Saved a day off car rental charge. The quick service allowed me to change my plans for the next day for the good. More

Excellent start to finish Easy online scheduling and super easy drop off. Advisor was great and explained everything very clearly to include teh potential for warranty coverage Easy online scheduling and super easy drop off. Advisor was great and explained everything very clearly to include teh potential for warranty coverage for the repair. Repair was in fact cover entirely by warranty and the car was turned within te day even though the work that needed to be done was extensive. Great servcie by all involved! More