Dirito Brothers Walnut Creek Volkswagen - Service Center

Comfy Auto Service I don’t ever have a problem bringing my car to this dealership for service. People are friendly and helpful, place is very clean and nice and the serv I don’t ever have a problem bringing my car to this dealership for service. People are friendly and helpful, place is very clean and nice and the service is very good. More

Great experience Everyone took great care of my car and me. Kevin was a big help from the very beginning. I would not hesitate to bring my car here again. Everyone took great care of my car and me. Kevin was a big help from the very beginning. I would not hesitate to bring my car here again. More

Very easy, helpful ... great! Kevin was awesome! Helpful informative and kind. Our Jetta was serviced quickly and it was SO easy!!! I have two VWs and Dirito Brothers is THE best!! Kevin was awesome! Helpful informative and kind. Our Jetta was serviced quickly and it was SO easy!!! I have two VWs and Dirito Brothers is THE best!!! More

Awesome experience! Shannon did a phenomenal job managing the maintenance and work on our car. She kept us informed every step of the way, promptly answered all of our qu Shannon did a phenomenal job managing the maintenance and work on our car. She kept us informed every step of the way, promptly answered all of our questions and went out of her way to make our experience seamless. We ended up needing a few repairs that were covered by our extended warranty. She contacted the company and made all of the arrangements to get the repairs covered and completed. We truly appreciate all how easy this visit was. More

Pleasant and efficient My experience was a pleasant and efficient one. I’m satisfied with the service I received and I would recommend Dirito Volkswagen to friends or family My experience was a pleasant and efficient one. I’m satisfied with the service I received and I would recommend Dirito Volkswagen to friends or family. More

Great Customer Service I experienced great customer service here. The different service packages were explained in detail in terms understandable to a non car person so I kn I experienced great customer service here. The different service packages were explained in detail in terms understandable to a non car person so I knew exactly what I was choosing and what it does to help my car. My service agent was knowledgable and friendly and did not try and push any services on me which I greatly appreciated. More

Simple, quick Kevin did a wonderful job of explaining to me each item and the cost. We both went over the job, so things that had already been accomplished were not Kevin did a wonderful job of explaining to me each item and the cost. We both went over the job, so things that had already been accomplished were not redone. Kevin is a very knowledgeable and very professional. More

30,000 service The service center was able to conduct the 30,000 service my car on short notice, with no appointment, and completed work within a short time frame. I The service center was able to conduct the 30,000 service my car on short notice, with no appointment, and completed work within a short time frame. I appreciate the great customer service! More

Impeccable service! Great service! Super easy to bring in the car and was able to get an Uber to downtown Walnut Creek while I waited. Place is very clean, new and much b Great service! Super easy to bring in the car and was able to get an Uber to downtown Walnut Creek while I waited. Place is very clean, new and much better than our other dealership we have to go to for our Subaru. More

Excellent customer experience! Being able to keep in contact with my service rep Shannon throughout the day with texts is such a great feature that is provided. Over 10yr of great s Being able to keep in contact with my service rep Shannon throughout the day with texts is such a great feature that is provided. Over 10yr of great service there...my VW runs great! More