Dirito Brothers Walnut Creek Volkswagen - Service Center

Friendly and Professional Service levels are exceptional, very well maintained, fast efficient service. Will always go here for main service. Some services are much cheaper els Service levels are exceptional, very well maintained, fast efficient service. Will always go here for main service. Some services are much cheaper elsewhere. I.E. Alignment and Tires More

The black car saga Tim has been great with my car. A plug high up in my dash melted and the dealership got it fixed. Had to bring car back afterwards for some much neede Tim has been great with my car. A plug high up in my dash melted and the dealership got it fixed. Had to bring car back afterwards for some much needed tweaks after the e tire dashboard was out some things rattled loose and had to be adjusted. Dealership was great! VW corporation of America, not great, their rep Manny adorned yo my case I opened was awful and rude even at one point tried to accuse me of tampering with the car which was not the case. Thank goodness.Dorito brothers were extremely accommodating or I think I would had just sat and cried. To this day since August 5th never got any type of written apology from VW corporation. Dorito Brothers makes me still want a new VW some day after this ordeal. More

Trusting the dealer It was my daughter's Beetle that had an electrical short. They were very thorough and found the problem. Kevin took the time to explain to her the iss It was my daughter's Beetle that had an electrical short. They were very thorough and found the problem. Kevin took the time to explain to her the issues and the solutions. My daughter now has somebody to go to that she can trust. Great experience More

Great job Friendly service and always able to answer any questions. Marina was great very friendly and answered all questions and even upon picking car up she w Friendly service and always able to answer any questions. Marina was great very friendly and answered all questions and even upon picking car up she went to get the car to speed to process up! Thanks More

Always Pleasure Shannon in service department and Michael in parts department is always pleasure to deal with. Whenever I need something they are super friendly and h Shannon in service department and Michael in parts department is always pleasure to deal with. Whenever I need something they are super friendly and help me right away. I am happy to deal with you guys and thank you for all your help. More

Battery replacement My car had been starting slowly, and ultimately the battery was near the end of its life, and luckily I was able to make it to this service center. th My car had been starting slowly, and ultimately the battery was near the end of its life, and luckily I was able to make it to this service center. the staff was friendly, and it felt as though they worked very quickly to have my car looked at, despite not having an appointment. The extra time allowed me to catch up on work I would not have otherwise been able to complete. More

Excellent Sevice is great as well as ride service. Much better than other vw service centers within driving distance of Martinez. Personnel is always very helpf Sevice is great as well as ride service. Much better than other vw service centers within driving distance of Martinez. Personnel is always very helpful and friendly. More

Always great customer service! Great customer service! Very knowlwdgeable and courteous! I like coming here because I know I can trust my car will be in good condition. Thank you Great customer service! Very knowlwdgeable and courteous! I like coming here because I know I can trust my car will be in good condition. Thank you More

Advisor Marina I came in for two recalls on my car and check on coolant, because I received a warning a few weeks ago. Advisor Marina was very friendly and thorough I came in for two recalls on my car and check on coolant, because I received a warning a few weeks ago. Advisor Marina was very friendly and thorough over the phone and in person. More

Marina is AMAZING! Tomas is FANTASTIC!! Marina scheduled me!! Tomas took care of me upon my arrival! They are such ROCKSTARS! Volkswagen is a better place because of them! Thank You ! Marina scheduled me!! Tomas took care of me upon my arrival! They are such ROCKSTARS! Volkswagen is a better place because of them! Thank You ! More