Dirito Brothers Walnut Creek Volkswagen - Service Center

Danny was my technician and he did an amazing job, got my car in and out in record time for a recall service, he was friendly knowledgeable polite and very helpful. car in and out in record time for a recall service, he was friendly knowledgeable polite and very helpful. More

Love Dirito Bros Service Everyone from Service advisors to technicians make this visit a positive and personal experience. Thanks to Shannon and Brian for taking care of us e Everyone from Service advisors to technicians make this visit a positive and personal experience. Thanks to Shannon and Brian for taking care of us every time. More

Front radar replacement and calibration The actual repair was the easy part; it was the battle of the insurance that took all the time and effort. Thankfully, Shannon understood what needed The actual repair was the easy part; it was the battle of the insurance that took all the time and effort. Thankfully, Shannon understood what needed to be done and followed through with the insurance adjustor to finally get the authorization approved. Definitely above and beyond the call of duty. More

I was greeted with a friendly person @ the door & he guided me inside to the right person who could help me without having to wait in line or anything. guided me inside to the right person who could help me without having to wait in line or anything. More

Routine Vehicle Service Easy to schedule the appointment and the staff takes care of the rest. They are all so friendly and make you comfortable on drop off and pick up. T Easy to schedule the appointment and the staff takes care of the rest. They are all so friendly and make you comfortable on drop off and pick up. They are very responsive to look at certain items that may come up for the appointment. More

efficient but very expensive The car was completed as scheduled. The shuttle service was efficient and courteous. Everyone polite and helpful. The only problem is that we are s The car was completed as scheduled. The shuttle service was efficient and courteous. Everyone polite and helpful. The only problem is that we are slowly being priced out of Dirito because the cost is very high for routine service. More

It was really easy to drop my car off in the morning, they have a shuttle that took me to work and my car was ready by my lunch break. Everyone was helpful and nice. they have a shuttle that took me to work and my car was ready by my lunch break. Everyone was helpful and nice. More

Exceptionally excellent Customer service will definitely purchase my next vehicle there. Your place of business is very clean and well organized it was very pleasant doing business with you purchase my next vehicle there. Your place of business is very clean and well organized it was very pleasant doing business with you More

Great! As always the service was great! The staff is friendly and informative. It's wonderful that VW tracks recall and warranties for me, in this case, it w As always the service was great! The staff is friendly and informative. It's wonderful that VW tracks recall and warranties for me, in this case, it was a recalled part that was replaced but still under warranty. More

service i believe if dealers want a 5 star for service they should go above and beyond just changing oil and checking systems, maybe wash and detail car? vacu i believe if dealers want a 5 star for service they should go above and beyond just changing oil and checking systems, maybe wash and detail car? vacuum? something that says hey we want to earn 5 stars? just a thought More