Dirito Brothers Walnut Creek Volkswagen - Service Center

Danny was my service rep for my Passat 20,000 miles service. What a great gentleman, took in every detail of what my car will go through in the service dept. An amazing individual and easy to talk to service. What a great gentleman, took in every detail of what my car will go through in the service dept. An amazing individual and easy to talk to. More

40K Mile Service I took my car in for its 40,000 mile service and Marina was great to work with. She double checked my care package before quoting me for the service a I took my car in for its 40,000 mile service and Marina was great to work with. She double checked my care package before quoting me for the service and answered all the questions and concerns I had involving my brake pads (which ended up being perfectly fine!). I love the friendliness of the Walnut Creek VW team. Keep up the great work! More

The service here was excellent and the repair was done quickly. Highly recommend!!! The waiting area is clean with an awesome coffee selection and a tv to watch. The staff is super!!! Thank you VW! quickly. Highly recommend!!! The waiting area is clean with an awesome coffee selection and a tv to watch. The staff is super!!! Thank you VW! More

Excellent service I am happy to give Danny the credit he deserves for a great service experience, but requiring a 25 word minimum to submit the review discourages my pa I am happy to give Danny the credit he deserves for a great service experience, but requiring a 25 word minimum to submit the review discourages my participation. Change the practice, please! More

Good overall performance. Could have provided better communication. Lacking seating area for people waiting to pick up their vehicles. But overall it was a positive experience. communication. Lacking seating area for people waiting to pick up their vehicles. But overall it was a positive experience. More

This was the second time I needed to bring my vehicle in to the dealership for service. Separate and unrelated issues with the car, but both repairs were handled professionally and quickly. I was kept updat to the dealership for service. Separate and unrelated issues with the car, but both repairs were handled professionally and quickly. I was kept updated on the status of work and provided a vehicle as needed. Zero complaints with the process or service. More

They were quick and helpful. The service was great. Tim was very helpful in making an appointment for us. My car was done in couple of hours. was very helpful in making an appointment for us. My car was done in couple of hours. More

Awesome I’ve been coming to this VW dealership since moving to SF and Bay Area. Been driving bugs since 1964. DB the best of all I’ve been coming to this VW dealership since moving to SF and Bay Area. Been driving bugs since 1964. DB the best of all More

I got message from shannon the car is ready and don’t need back rental car to enterprise and keep with you so now enterprise charge me 1 day extra, so you can check the camera and find i bring the rental need back rental car to enterprise and keep with you so now enterprise charge me 1 day extra, so you can check the camera and find i bring the rental car Wednesday @ 5:15pm it’s Chevrolet Camaro white color why you return it back to enterprise Thursday so now i need refund because it’s now my fault. More