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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,721 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,721 reviews
August 30, 2018
clutch repair on Golf R Took my 2016 Golf R for a check on my transmission/clutch issue on a vehicle with under 50,000 miles. Cost more than expected for a burned out clutch Took my 2016 Golf R for a check on my transmission/clutch issue on a vehicle with under 50,000 miles. Cost more than expected for a burned out clutch with no answer on how it could have failed early, and why after the repair still smells like it is burning the clutch. Work took longer than expected and if i didn't check in I wasn't informed of how the repair is coming along. More
by iolds
Verified Customer
August 30, 2018
Hassle Free Car Buying Extraordinary buying experience. Based on email and phone conversation, a car was ready to test drive as soon as I arrived to the dealership. The best Extraordinary buying experience. Based on email and phone conversation, a car was ready to test drive as soon as I arrived to the dealership. The best available price was offered immediatelly, and it was better than the average price paid for the same vehicle in this area, so no negotiation was needed. The sales specialist Nanika was very knowledgable and helpfull. More
by NeBil
August 29, 2018
Overcharged on Lease After signing lease for 2017 Tiguan, saw VW televised ad for lower lease payment. Emails to resolve problem with Dirito Brothers Walnut Creek have fai After signing lease for 2017 Tiguan, saw VW televised ad for lower lease payment. Emails to resolve problem with Dirito Brothers Walnut Creek have failed. More
by Califia1
August 29, 2018
Quick, honest and a win win for all! I didn't feel "jipped, screwed or lied to by "a CAR" salesman"! It was refreshing, enjoyable, and an added memory in purchasing my dream retirement c I didn't feel "jipped, screwed or lied to by "a CAR" salesman"! It was refreshing, enjoyable, and an added memory in purchasing my dream retirement car! Thanks Oscar!!! More
by LAURA.SPANGLER
Employees Worked With
Ed in finance , Oscar Dryden
August 29, 2018
Gerard Rose ~ ask for him 😁 Gerard was pleasant and professional right from the git go. Cut to the chase and bottom line as soon as I asked, no games... He went above and beyond Gerard was pleasant and professional right from the git go. Cut to the chase and bottom line as soon as I asked, no games... He went above and beyond even asking detail to add grease to the drivers door because of a squeak. 😁👍🏼 Thank you again!! Lynne More
by Lynnep
August 29, 2018
I was extremely unsatisfied I felt so upset with people here. They ruined my tire that could’ve hurt/killed me or someone else and they didn’t not care what so ever! They offered I felt so upset with people here. They ruined my tire that could’ve hurt/killed me or someone else and they didn’t not care what so ever! They offered to wash and vacuum my car and they still left it dirty! I talked to the manager just to make sure he knew the situation about my tire and he did not treat me with respect in any manner! He did not care about the situation and it felt he was protecting whoever damaged my car! I will never come here again, this place makes me officially done with Volkswagen period! More
by Rogers, Ashley
August 29, 2018
Job sales representative was amazing I’ would like to thanks John for his amazing customer service. He was really nice and so Patient. Thank you for helping us find a nice car I’ would like to thanks John for his amazing customer service. He was really nice and so Patient. Thank you for helping us find a nice car More
by aman_p1987
August 28, 2018
Fast work for a recall The people who work here are very friendly and professional. Definitely one of the best dealerships in the Bay Area. I came in, dropped off my vehicle The people who work here are very friendly and professional. Definitely one of the best dealerships in the Bay Area. I came in, dropped off my vehicle due to a recall, and came back in a couple hours. No problems whatsoever. Thanks! More
by corteswealth
Employees Worked With
Other Employees :
Marc Venturella, Thomas Decarie, Angelo Christobal, Derik Buchtel, Brendan Stryker, Dirito Brothers Volkswagen
August 28, 2018
Recall experience Not only was my appointment given promptly upon my recall notification, I was very pleasantly surprised that there was no charge to me for the service Not only was my appointment given promptly upon my recall notification, I was very pleasantly surprised that there was no charge to me for the service! I have had only Dorito Brothers maintenance since my Passat station wagon purchase in 2007, and I give full credit to them for its continued, care-free operation. More
by littleoldlady
Employees Worked With
Marc Venturella
August 27, 2018
Helpful, knowledgeable, and Honest I felt really comfortable shopping around for a used car. The salesman never made me feel stressed or put on the spot. He was also very honest with I felt really comfortable shopping around for a used car. The salesman never made me feel stressed or put on the spot. He was also very honest with me about each of the cars and what he thought was best for me. I felt like I was in good hands and ended up with the exact car I wanted! More
by AMWIRFEL
Employees Worked With
