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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,639 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,639 reviews

April 26, 2020

I love this dealership! Hands down! Only place I'll go for my Jetta. I trust their judgment, their service is excellent, and they accomplish everything in a super timely manner. More

by hazlettgm
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this awesome review! We really appreciate your business and kind words!

April 26, 2020

Excellent experience; fast, courtesy, good selection! I would come back for sure! Jeff and the Finance Manager (can’t remember his name because I get amnesia when I part with my money, lol) made this exper More

by JANELLMOLLE
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager was great too!
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new VW and thanks so much for the awesome review!

April 25, 2020

Nice and clean service is always done right any on tine too back they stop washing your. Car. It was definitely a add one I have 3 cars from this VW. Dealerships More

by fmaisnier
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business over the years!

April 25, 2020

Happy with the service. Provided information and explained the types of service for the mileage on my vehicle. Then, worked on the concerns with my vehicle to assure these were reflected in the orde More

by RMG
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a review about your experience here at Dirito Brothers Volkswagen!

April 25, 2020

The service department a Dirito Brothers is excellent. Mayra helped well beyond A+. She did more for us then I could have expected. Highly recommend service department. More

by WILLIAMAFRASER
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you William, we appreciate your taking the time to let us know how your service experience went!

April 24, 2020

Dorito Brothers has always given me a five stat service since 2017. We a VW family Ann will continue for the foreseeable future. Yea VW Thank you More

by DMAPLE
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer, we really appreciate your business and kind words!

April 22, 2020

This was the easiest and most friendly dealership I've ever encountered and I've gotten many vehicles off the lots. Just never this one. Their customer service and ability to resolve problems or other thi More

by ORIANAMAVIE611
Recommend Dealer
Yes
Employees Worked With
Diego Soto, Diego Soto
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the terrific review, and congratulations on your new car!

April 21, 2020

I have been taking my car to Dirito Brothers for a while and now I take my car there and everything is going wrong. There's so many different issues wrong but I wasn't told about it on the last services More

by ERICWRTHM
Recommend Dealer
No
Employees Worked With
Kevin Hubert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
April 20, 2020

Excellent Attentive, Responsive Service Kevin Hubert very clearly and unhurriedly explained the contract ramifications of delaying a service interval too long --yikes! -- and took the time More

by Hypatia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to respond to Kevin's survey and letting us know how well he treated you.

April 19, 2020

Jeff Rosen and Eddie Miller were great. Fast and seamless process, amazing deal on my GTI. If you’re buying a new VW visit them. More

by VERNBAUMBACH
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business, we appreciate it!

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