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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,819 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,819 reviews
July 14, 2020
Another great experience! Good safety measures during pandemic and, as always, exceptional service! Checked in quickly, my Jetta was ready on time, dealer provided Lyft rides, Good safety measures during pandemic and, as always, exceptional service! Checked in quickly, my Jetta was ready on time, dealer provided Lyft rides, and the parts department had exactly what I was looking for. More
by wrwagoner
Verified CustomerEmployees Worked With
Other Employees :
Marc Venturella, Tim Luong
July 13, 2020
Amazing dealership! Erin was great, she helped me when I originally got my lease, then helped me out and gave me the info I needed to buyout my lease. She gave me a lot of info and made the process easy. Ed originally got my lease, then helped me out and gave me the info I needed to buyout my lease. She gave me a lot of info and made the process easy. Ed in finance was great as well. Both were incredibly friendly. Will definitely come back when I need a new car. More
by APOLINARDAVID1
Employees Worked With
July 13, 2020
New Car Lease Financing was unique but the dealership was accommodating to our needs & to the two small children with us & we drove away with or new vehicle Financing was unique but the dealership was accommodating to our needs & to the two small children with us & we drove away with or new vehicle More
by LLPHELPS
Employees Worked With
Jim Cord
July 13, 2020
I cannot say enough good things! I had the most wonderful experience working with Andres. After having a bad experience at a previous dealership, Andres was able to completely turn t I had the most wonderful experience working with Andres. After having a bad experience at a previous dealership, Andres was able to completely turn this around, and made me excited to get a new car! He listened to what I wanted, and was able to provide me with everything on my checklist. When I went into the dealership, he made the process quick and painless and had my car detailed and ready for me to drive away with. Thank you Andres for being so awesome! More
by JENNIFERS
Employees Worked With
July 13, 2020
Ron Simi was great. He helped accommodate my needs in regards to picking out a Tiguan I was looking for. He was very friendly and professional. I would definitely refer friends to him if they are ever in regards to picking out a Tiguan I was looking for. He was very friendly and professional. I would definitely refer friends to him if they are ever in the market for a new VW. More
by kelseyjanean
Employees Worked With
July 13, 2020
Kevin in the service department went above and beyond! He actually drove to another dealership to pick up the part that was needed so that my car could be finished earlier than anticipated. The only reason actually drove to another dealership to pick up the part that was needed so that my car could be finished earlier than anticipated. The only reason it is not 5 stars is because whoever replaced the alternator was obviously smoking while fixing the car and the clocks were not reset z in a VW hard to figure out how to reset the clocks so it’s a bit of a pain. Otherwise the service was fantastic! More
by CASSIE.DECKER
Employees Worked With
Kevin
July 12, 2020
My Tiguan got repairs done at the roof area and water was leaking. Dealership say no problem we fix. Thank you for your understanding and finding a solution. leaking. Dealership say no problem we fix. Thank you for your understanding and finding a solution. More
by JORANACA
Employees Worked With
July 12, 2020
Not having a good experience. Customer service wise I had great customer service from Tim. I brought my car in for an initial oil leak. Spent a lot of money to fix it. I broke down the same day I picked it u great customer service from Tim. I brought my car in for an initial oil leak. Spent a lot of money to fix it. I broke down the same day I picked it up and had it towed back in. They fixed it. Now a week and a half later I'm having to bring my car back in because my car has a large amount of oil leaking from it. Something obviously was not fixed correctly. Tim has made this experience a little less stressful by providing great customer service. Depending on how this is handled tommorrow I may give a better rating. More
by WALLY0826
Employees Worked With
Tim Luong
July 12, 2020
Marina was great! Got me taken care of and updated me on the situation with my car, in a timely Manner. Thank you Dorito bros! the situation with my car, in a timely Manner. Thank you Dorito bros! More
by JASLENE4410
Employees Worked With
July 11, 2020
Great and fast service. Staff was super friendly and Marina was great with keeping me updated on my vehicle service. Definitely will be doing business here again. Marina was great with keeping me updated on my vehicle service. Definitely will be doing business here again. More
by MIKEYSURAAG
Employees Worked With
