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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,631 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,631 reviews

March 03, 2021

Had a great time purchasing my first VW! Gerard was great and the whole experience was fast and easy! We will definitely come back again! Great customer service all around from sales to financing! More

by VICSUCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your first VW! We are delighted to hear that Gerard helped to make the experience a positive one. Thank you!

March 02, 2021

Booked appointment for service with ease. At check in friendly, helpful and informative support. The drop off and pick us was easy and all in all an efficient well run operation. More

by DONNA.NUTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sean
Mar 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Perfect! We are happy to know that everything went so smoothly and according to plan. Thank you for letting us know!

March 02, 2021

Enjoyed the experience and everything was very easy. Only knock was getting a lot of sales calls leading up to the purchase. Gus was great to us once we got in the dealership. More

by LARSENGARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this feedback. We will take it into account as we continuously work to improve our services. We are happy to hear that Gus took great care of you!

February 28, 2021

i have always liked dirito brothers for service. always done right the first time and they usually have the day and time that i can bring my car in. More

by BPAY25
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear! We try to accommodate to your schedule and are happy to know that you consistently get great service, Thank you!

February 27, 2021

Thank you and thank you and thank you and thank you.... twenty five words... thank you and thank you and thank you and thank you More

by THEDETRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

You're welcome! And thank you for the very positive review!

February 27, 2021

They take very good care of my Touareg. The repair work is always done quickly and I am updated on repair service. I have been very happy with Dirito Brothers WC since 2004. More

by MERMAIDOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is excellent news! Thank you so much for your continued support and positive feedback. We look forward to next time!

February 25, 2021

Friendly and quick service.Well organized and Friendly and quick service. Well organized and clean environment. I have bought vw’s at your place for 50 years !!! With thanks,Egon Pedersen S More

by EGONPEDERSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Feb 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Egon, Thank you for all of your business and positivity over the past few decades. We are always happy to see you and appreciate the positive feedback! See you soon.

February 25, 2021

My routine servicing at Dirito Brothers was fine -- quick work, the car was ready sooner than expected, and car was clean and ready to go. Staff kept me informed via texts. Highest recommendation. I've be More

by John Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We're so happy to hear about your smooth, timely service experience. Thank you for sharing.

February 25, 2021

Making the appointment was easy online. I was able to drop off the car and speak with a service rep quickly. The car was ready later in the afternoon and the communication was quick as well as the pick u More

by nhflanagan
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great news! We're glad to hear you had such a good experience. Thank you!

February 24, 2021

I dont have 25 words to write about the dealership that is an odd requirement for a review. Just wanted to say thanks to the guys that helped me More

by DYLANKELLEYREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar- Parts
Feb 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a positive review!

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