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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,632 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,632 reviews

March 28, 2021

Erin was fantastic to work with. She was patient and knowledgeable and we left with a 2021 Tiguan that we love. Thank You for the amazing experience More

by CALBEAR46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Congrats on the Tiguan and we are so happy to hear that Erin took great care of you. Thank you!

March 27, 2021

As always it was a great experience great communication great service. Marina was very personable she pointed out a couple of things that made my visit even better. More

by Mzcookiecrumb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear this! Marina is one of our best, we are happy to hear she made your visit so positive. Thank you!

March 24, 2021

Awesome dealership, Ron was awesome to work with. He made it easy to purchase our vehicle and explained everything about the suv and how it works More

by PCHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! Thanks for letting us know how great Ron was, making your experience easy and informative. Enjoy your new VW!

March 24, 2021

Needed 2nd. key, they said not a Ford provider...will have to purchase expensive replacement at dealership of maker of car. What a bummer man... More

by napabob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Unfortunately, we are unable to provide Ford keys or other parts. But we appreciate the positive review! If you're ever in the market for a VW, we'd love to serve you. Thank you.

Mar 25, 2021 -

napabob responded

I should have looked at a used Wolkswagen, it could have come with a second ignition key...

March 22, 2021

Andres was Awesome! Very helpful. He let me see different options. Even though we started out just looking at what was available from VW. He kept me updated with emails and answered my questions on the car More

by JESSICA.R.GONSALVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Jessica, This is wonderful news! We are glad to know that Andres took such good care of you and got you a great deal on your favorite VW. Thank you for the kind words and positive review!

March 22, 2021

Great visit, got the car we wanted! Differently no pressure sales. Loved the convenience of the location. Will highly recommend this company to everyone, Great More

by AK_LAUX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats! We were happy to be able to provide your dream car. Thank you for the positive feedback!

March 21, 2021

Tim was helpful in answering questions. I was a little concerned about the check engine light because I had gotten a maintenance on my car about a month ago, but he explained the issue and my car drives w More

by JOSEPH.JEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! Thank you for letting us know that Tim took care of you, giving you confidence in our service.

March 21, 2021

It was a great experience , the information posted was useful and accurate. The people were friendly and they expedite the process so I was able to do the entire transaction in about an hour. More

by BARRIS02
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to hear your service went so smoothly and you were in and out in an hour! Thank you for the positive feedback.

March 20, 2021

Amazing experience. Really appreciate the excellent customer service. Thank you Gerard Rose and Dirito Brothers for the great deal and wonderful car buying experience. We will be back. More

by anzolucas1969
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the kind words! Happy to hear that Gerard and the team made for such a positive car buying experience. Thank you for sharing!

March 19, 2021

Every time I come to Dirito Brothers I know I can expect excellent service in a friendly atmosphere. My car and I both appreciate it! More

by herminefg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen, Jim Cord
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience.

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