Dimmitt Cadillac St Petersburg

Great service as always My service advisor once again took care of all my concerns. Al Harter always treats me with respect and takes great concern to make my life easier by My service advisor once again took care of all my concerns. Al Harter always treats me with respect and takes great concern to make my life easier by calling me with details, providing a loaner car when needed. Customer service is rare now days and it's nice to know that Dimmitt Cadillac still believes in the old school method of treat their customers as family. Having an employee like AL Harter is far more valuable than a million dollars of advertising. I always praise my experience to my friends, family and Co workers. Regards and appreciation, Nancy Joerss More

Service dept cannot be improved! It's excellent" I HIGHLY recommend this dealership's service dept and car purchase follow-up. Since 2007 I have taken my car ONLY to the Gandy location. My new serv I HIGHLY recommend this dealership's service dept and car purchase follow-up. Since 2007 I have taken my car ONLY to the Gandy location. My new service manager is MARK MOLINARO. He is an excellent person to have for your manager. He called me daily to give me status updates, no wondering about how my service work is progressing. As with all dealership service centers, the labor cost is slightly higher but the advantage for quality of work is worth the extra cost. More

Great Experience AL went over and above to take care of business. Car done on time with extras. The service team works very much as a team. Complimentary donuts and AL went over and above to take care of business. Car done on time with extras. The service team works very much as a team. Complimentary donuts and coffee a bonus. More

All around excellent? This Dealership should be proud of their Team.Al Harter ,Todd , Marc,loaner personal, And the everyone else. Thanks for the great service. You This Dealership should be proud of their Team.Al Harter ,Todd , Marc,loaner personal, And the everyone else. Thanks for the great service. Your #1 in my book. More

Very good Good scheduling, good group of employees, satisfied service, popcorn was a nice touch, clean and neat shop, Al was very personable, cleaned car. Thank Good scheduling, good group of employees, satisfied service, popcorn was a nice touch, clean and neat shop, Al was very personable, cleaned car. Thank you More

Todd Brown is very efficient helping me get the best service I needed a loaner for this service call. Todd Brown promised me a new TX5 to drive and try for my next car. He came through for me! I always apprecia I needed a loaner for this service call. Todd Brown promised me a new TX5 to drive and try for my next car. He came through for me! I always appreciate his honesty and gentlemanly manner. Thanks for many years of excellent service! More

Todd Brown of Dimmitt always takes great care of me. I have been completely satisfied every time I have come in. Everyone there is so nice and helpful. always takes great care of me. I have been completely satisfied every time I have come in. Everyone there is so nice and helpful. More

Friendly and responsive We purchased a 2017 XT5 platinum. The dealership had to order the vehicle, and said it would take 10 to 12 weeks to arrive. It was a custom order with We purchased a 2017 XT5 platinum. The dealership had to order the vehicle, and said it would take 10 to 12 weeks to arrive. It was a custom order with a lot of unique changes to the base trim. Katherine was very communicative during the entire process. We were pleased to find the vehicle come in at about half the time expected. Our experience each time we went into the dealership was pleasant, and professional. Katherine spent a lot of time trying to show us how to make best of all the technology during pick up. The only complaint I have is that we noticed that a couple of the parts that we paid for were not installed; the aluminum pedals, and the door edge guards. However, when I notified Katherine of the issue, she was very upfront about the reason why the parts were not installed (pedals were backordered and simple oversight. The dealership will be coming to pick up the vehicle from our house which is an hour away to correct the problem, and leave us a loaner. More