Dillon's Auto

I've bought several cars from them. Used and new. Never disappointed. Nice sales people. Used and new. Never disappointed. Nice sales people. More

The sales person was okay when he agreed to waive the $85 title fee since I was paying with cash since the vehicle had no floor mats, drivers side mirror was broken, and the front-end drives with a wobble. B title fee since I was paying with cash since the vehicle had no floor mats, drivers side mirror was broken, and the front-end drives with a wobble. But here is the kicker, this car was listed with 166,000 miles. I read 116,000 on the odometer. Reading Carfax I learned the odometer reading was exempt after 110,000 miles while owned by the state of Nebraska. Not sure what is up with this, but I can say, the big boss there was condescending, I would never finance there. More

WORST EXPERIENCE EVER! !!! If i could give negative stars I would. Do NOT go here to get a vehicle, I have always shopped Sid Dillons for cars and the only reason that I eve !!! If i could give negative stars I would. Do NOT go here to get a vehicle, I have always shopped Sid Dillons for cars and the only reason that I even went into that dealership was because I got a flyer in the mail saying that I could win 25,000 dollars. I read the fine print and it specifically said "no purchase necessary" I went in to see if I won and when I didn't they just filled out a survey about what type of vehicle I had and I told them I was not in the market to buy a car because we have two car loans already with good monthly payments. But they kept pressuring us to run a credit check so we did just to see what we could get a good deal on. When they said we could trade in our chevy cruze and get a good deal we sat down with them and told them what we were looking for. We said "A truck with the payments no higher then 500 a month and pretty good miles on it with no money down", we knew it wasn't going to be possible but we listened anyway. After they told us about some options they took our car for a drive to made sure that it ran ok and nothing was wrong with it. We didn't even know when they came back because they didn't park our car where we had it parked they parked it in front of their service doors and HELD on to our key. Nobody came back to tell us that they were back with our car or even gave us our key back. So after being told that there was one truck that could fit our monthly payments my husband took it for a test drive and when he got back they ran the numbers on what the payments would look like, the payments were over 600 and after we told them we couldn't do that they sent back another guy who then kept pressuring us, mind you we couldn't leave because they still had our car key. The second guy who came over and was pressuring us told us that he would call in some favors and say that they would give us more for our trade in and try to lower the price of the truck (which we didn't even know in the first place). So when the second guy came back and told us the payments we told him we couldn't do it and he said that he can push the first payments out 90 days and it would save us money to be able to get money pushed behind to be able to pay it. He told us we could leave but wasn't able to because we didn't have our car key still so I went to go ask for it and one of the workers gave me this weird look then took about 10 min for them to give it to us. So after sitting there for 5.5 hours we said yes to the truck just so we could leave because we felt that was the only way we could leave. We came in first thing in the morning asking us if we could get put back in our car and give the truck back. The second guy who kept pressuring us denied even pressuring us telling us he told us we could leave and think about it but we didn't have our car key to leave. He brought back a manager who told us the same thing and that they could trade in the truck and put us in something else and that they already had our car paid off so they would have to refinance our car to us and pretty much rebuy it. The manager told us that they were there until 10pm last night when they close at and the paper work was pushed through at 6:30 this morning when they don't even open until 9 in the morning as well as most credit companies. So we are stuck with a truck that we were pressured into buying and the dealership is telling us to screw off without actually us in those words. Worst costumer service ever will never go back. Will never recommend anybody else here either. More

I’ve bought two cars from Dillion’s auto first car I had no problems with. Since I value customer loyalty I decided to continue my business with Dillions auto. I was given an unsafe vehicle. I’ve had to rep no problems with. Since I value customer loyalty I decided to continue my business with Dillions auto. I was given an unsafe vehicle. I’ve had to replace multiple things on this vehicle. While me and my family was in the car driving the car it broke down putting my family at risk. I had it towed to Dillion’s auto where I was told they couldn’t help me that because I didn’t purchase a warranty that only covers 25,000 miles, there’s nothing they can do. I’ve only put 23,000 on my car and it has completely broke down. I tried to go see Justin to see if there was something that can be worked out and I was PUSHED Aside and dismissed by a sales rep he sent to let me know they didn’t care They do not value their customers and the safety of customers. Seeing how I was a loyal customer it was very disheartening to see the disregard of my issues. I will now be ensuring that the customers I see with my company are properly informed of the lack of customer service and safety they have for customers. I’be tried to work with the company, I want to recommended them even amongst the bad reviews but being a first hand victim I cannot in good faith recommended them anymore. I do not deny that I’ve used the vehicle but given the fact they break down after 25,000 miles is a scary thought. I pay $400 a month for a car that has only lasted 23,000 miles that’s .68 cents a mile. I hope that the owner and GM sees this and does better, it can’t always be about money but the safety of your customers. I hope you reach out and work with me and we can figure something out but seeing I’ve went back in person and that didn’t happen, I don’t see anything come from this. So I hope with this review customers value their safety and integrity and go somewhere else. It’s not worth it. And if you do get a car here like I didn’t and avoid the reviews PLEASE get the warranty their cars do not hold up to 25,000 miles. Thank you for reading. More

Trash! !! Do not buy anything from them! Had a problem with this truck since day one! !! Do not buy anything from them! Had a problem with this truck since day one! More

How do you give negative stars? I don't even know where to start with this hole. I have never left a review in my life, but this deserves one. I hope that anyone who reads this takes into consideration as to start with this hole. I have never left a review in my life, but this deserves one. I hope that anyone who reads this takes into consideration as I did not, and now I am paying for it. Dillons has some really great reviews, yes, if you are purchasing a tesla or a fancy suv or truck that costs significantly. I definitely was not one of those customers. I'm a full-time student, soon to be first time mother (8 months pregnant), most recent car engine had blown out of nowhere, my max was about 20 grand for a vehicle. I found a BEAUTIFUL ford explorer. 70k miles, 18 grand, PERFECT. I called down and I went a couple rounds and was told they could get me down to 17. I made sure to call because I live 2 hours away. Awesome, I was good to go, we were on the same page. I get down there and story completely changed. The best they could do was 18k. The doors of the place were flying open, looked like an old thrift store, Eric was extremely unknowledgeable and Jeremy was, well, in respectful terms, rude. Anyways, I took the deal. Get half way down the road, my air bag light comes on. I call back and told Jeremy I will be turning around and just take my check back, he proceeded to say he will not be threatened and didn't understand how I could be so f*xxxxx pissed that I just got railed by these idiots. Now, I'm paying for issues with the exhaust system, fuel pump, and gas leak. Not to mention, my automatic start doesn't work and they told me when I was there that they had just had it working. I wouldn't do business with these guys if they were giving away free cars. Like I said, I've never written a review in my life, but don't be a dumba** like I was. They took full advantage of my situation, and karma is no joke. More

They are not very good about taking care of their customers. They don't like to fix things. Unsatisfied customer. I do not recommend them!! They will take you through the ringer to get anything fixed customers. They don't like to fix things. Unsatisfied customer. I do not recommend them!! They will take you through the ringer to get anything fixed. I had to pay to have things fixed that should have been on them to fix. I did have the vehicle for very long and started to experience issues and it has been like pulling teeth with them. So I had to take away from my kids Christmas presents to make sure my vehicle was fixed and safe!! More

This dealership doesn’t even deserve one star, I purchased a Mercedes from them with the agreement that a few scratches and a spare key would be included. The guy who sold it to me did not keep his purchased a Mercedes from them with the agreement that a few scratches and a spare key would be included. The guy who sold it to me did not keep his end of the deal and sold me an overpriced car. I have told family, coworkers and friends to stay away from this dealership. They are dishonest and do not hold up their end of an agreement. Wish I would have went anywhere except there to purchase a vehicle! Never again! I should have known this was going to happen after they sent a filthy and smell car to my home to test drive and then expected me to drive it back to them! More

Dillon’s Auto Purchase Positive Review The buying experience was positive with no issues. I purchased a 2000 Pontiac Firebird Trans Am from Dillon’s Auto via the internet and telephone, th The buying experience was positive with no issues. I purchased a 2000 Pontiac Firebird Trans Am from Dillon’s Auto via the internet and telephone, the sales person was Mr. Billy Keck. I originally discovered the car on the Auto Trader’s Classic website and notified the dealer I was interested in buying the car via email and telephone. Mr. Keck contacted me the next day, providing me with a Facetime meeting to see and discuss the car. After deciding to buy the car Mr. Keck was very responsive answering any questions and arranging the paperwork for the purchase. The dealer provided a free CarFax report showing the car’s history and answered questions I had regarding the car’s previous owner. After finalizing the purchase, the dealer delivered to my home with no extra charge from Lincoln, NE to Colorado Springs, CO. The car arrived in excellent condition and was clean and detailed (kudo’s to Mr. Keck’s son who detailed the car!). In summary, a nice buying experience with no issues. More